AOL App for iOS

Aol App

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. News

    News notifications aren’t working

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    Under Review  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Read notifications

    Why don’t we get notified when email was read by other party?

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  3. Mail

    Go back the way it used to be. I’m sooo close to stopping my acct. and pay someone else for what I want, not what they want to give me. Thanks a lot!!

    78th ranked
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    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Easier to logon? Face ID?

    Could you please make it easier for your users to login and modernize your app to use faceid? Thanks

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    Gathering Feedback  ·  4 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  5. Inbox item display

    You should be able to see 10 items on mail screen like default iOS mail app

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  6. Email providers

    Add other Email providers like yahoo and gmail.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  7. instead of my very strong and cumbersome password for AOL mail why not make it easier...you store the encrypted passwordsnd then askme a fou

    store it encrypted and ask me a code to open mail linked to the password...four digits or mixed letters indontvcare, but having to type in what is nearly unhackabke just for mail and AOL access...sure i could use an easier passsword, but im tired of changing passwords every few months and updating my password offf line log...

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can you please add Color Options for our AOL to customize how our screen looks.

    I’m awfully tired of this plain old blue, forever. Can we add more Color choices to be able to customize the different areas of Mail. Overall color, mail types example New Mail a color, Old Mail another color, Trash, etc.
    some overall design incorporation would be really nice.
    Unfortunately AOL is absolutely blah, plain, boring.
    Please?

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  9. 18th ranked
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    Gathering Feedback  ·  27 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. All user to set which category of AOL appears each time.

    Create settings that allow user to see a preferred category. I would like to have the NEWS allow appear. I am not interested in Celebrity info.

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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  11. Signature Options

    Please enable font colors and styles for email signature using the mobile app. I’d like to make it match my standard signature. Thanks!

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  12. Annoying # of unread email

    On my phone screen, I don’t want to see how many unread messages I have! Would be nice to turn this off!!!

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  13. Let me pick which mail I get notified for

    There’s so much spam and I’m waiting for emails from certain people. Can I set my notifications to only let me know when my actual contacts (or specific contacts) send me an email??

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  14. Web browser in the app is totally inadequate. Allow user to select preferred browser

    The internal web browser fails when secondary links. For example when I get a website with a list of items such as recipes and to get to the details you have to go down a level, the internal browser won’t do it. I have to forward the email to gmail so that i can use chrome.

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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 70th ranked
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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  16. SET A PIN CODE to open App. PLEASE

    SET A PIN CODE to open App. PLEASE

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    Gathering Feedback  ·  0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. 105th ranked
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    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. In-Message Email Options Disappear

    When viewing an email, the options at the bottom (forward, delete, etc.) always disappear when I scroll up or down, making it very difficult and irritating when trying to use these functions. It’s been this way for a very long time and nothing has been done to fix it.

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow automatic forwarding of emails to another email account!

    I checked previous posts regarding this and they all don’t have a response except for one. This one said to contact support. I did and they said thanks for the suggestion but it can’t be done in AOL!

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    Gathering Feedback  ·  0 comments  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →
  20. Customer disrespect makes switch to Gmail inevitable

    Impossible to speak to a person. AOL account hacked into and no way to speak to a person to report it. All verifications apparently changed. Will be finally forced to give up on trying to stay with AOL and just switch to Gmail due to paying customer disrespect.

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    1 comment  ·  Mail  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your patience while we reviewed your feedback.

    We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.

    Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.

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