AOL.com - Frontpage
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
229 results found
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Request for option to whitelist e-mail addresses, plus other features
Hi. After years of poor performance, you seem to have developed some better SPAM filtering algorithms, but legitimate e-mail does still end up in the junk-mail folder. Could you add a whitelist feature, so that the user can make sure certain addresses always make it through? It would also be great if you could add a way to turn off the SPAM filter for those who would prefer to perform that function at the local level or possibly allow all mail through. Next, it doesn't seem your filter learns at all in response to the user tagging junk mail. Could…
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Try implementing a verification process that actually works. If you want legacy (verizon.net) users to leave, just say so.
Recent change requires verification at every login (even when stay verified is checked and login is within minutes of previous session at the same desktop). Add in that the code is sent to my alternate (work) email which requires a separate login and at times the code doesn't arrive there for minutes (Yup, not seconds), and you provide no access to any sort of decent help. Ps: Use of this post also required repeated login w/ separate verification (while already logged in ?)
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automated voice recognizing system
voice recognizing system does not respond immediately to the answer for the question:" what is the first 3 letters of your email account". Sometimes I say it and they don't connect me, and sometimes I then type the letters MWT and it doesn't connect me to tech help. Finally, after multiple times of doing these things, it connects me but it takes too long and is very frustrating when they just don't connect! Please tix this!
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All my comments are being deleted suggest you screen them better
Don't delete my comments
26th ranked -
Can you make AOL mail to allow more than one account on a browser so I can see both accounts by switching tabs?
I have four AOL email accounts and am using Chrome browser. When I open another tab and then another aol account, it always defaults back to the first opened account. I want to see both at the same time in different tabs on the same browser . . . PLEASE :-)
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Please refer to the email I sent yesterday from antrose55@aol.com
I have received an email from AOL today regarding changes in terms etc. In my view, in order to comply with Ofcom requirements, your Privacy Policy should include in paragraph 12 an email address for the Privacy Team.
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aol mail why so hard2: organize mail by a-z name, few suggestions to improve it...
i open aol mail and constantly have thousands of new messages trying to sort them becomes a hassle! 1st i notice when i open all messages from sender to sort threw if i hit delete al, l it ERASES all messages from the sender even the saved in files ones! if I'm in NEW MAIL or any folder (old sent drafts exc) why would i want to see files i already have in files saved?! with the drop down for Sort add file name and a few others cuz oldest to newest just dont cut it! make a button or…
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AOL Homepage Editors: Stop Being So Biased!
For years, each morning, I have relied on AOL news for updated information and current events in our country and around the world. However, I have noticed that the types of news articles available are constantly and consistently one-sided and show extreme bias. I have tried to leave comments on particular articles indicating unethical bias in the media that AOL shares, but my comments have been blocked.
I want the AOL Homepage Editors to stop selecting one-sided news and start showing both sides of a conflict.
Every morning sometime after October 7, 2023, AOL has only portrayed Israel as being…26th ranked -
Marking articles as ads
You used to mark articles that scrolled throught the Welcome screen that were clearly advertisements as such. Have you stopped that practice? If so, please reinstate.
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AOL App - large blank gap on app
Shows up on new and old mail on AOL App and is very annoying in middle of emails
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Can someone please reach out to me to help restore email service on my laptop while in Brasil? Can read it on my phone. jbalaban@verizon.net
Can someone please reach out to me to help restore email service on my laptop while in Brasil? Can read it on my phone. I have important documents to send from my laptop.
jbalaban@verizon.net88th ranked -
why are all my good comments being rejected, I am leaving good positive comments and they are still being rejected
stop rejecting my positive comments
26th ranked -
Stop showing all the negative news about Trump and only showing positive for Kamala. I know for a fact that some are false.
Be more fair and truthful with your news articles that you show. It is apparent that you favor all positive for Kamala while betraying only HALF the truths about Trump. It is insulting. I have been with AOL for a long time. I am thinking about cancelling and starting a new email service. It is sickening how biased you all are. BE FAIR.
7th ranked -
News Content
Dont show your political bias, show an equal amount of favorable or negative news articles on presidential candidates. You have readers on both sides of the election.
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News content
Dont show your political bias, show an equal amount of favorable or negative news articles on presidential candidates. You have readers on both sides of the election.
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Remove Fox News from the newsfeed.
Remove Fox right wing proven lies and propaganda from newsfeed
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Why Am I Blocked?
Can someone at AOL e-mail Me an explanation on as to why all of a sudden I am unable to comment on AOL Today articles. I follow the guidelines. So I need clarification. Best Regards, rottenadvice@verizon.net
7th ranked
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