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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
223 results found
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It is hard to find the Replies people make. This problem started 3 weeks ago.
At the end of an article, I click on "Show comments", and then click on the bell icon to see replies people have made to comments I made. But, about 3 weeks ago, when I click one on of the replies, AOL does not get me to that reply. It opens the article and then stops. If there are only a few comments, I can skim each one until I find the reply to my comment. But, if there are a few hundred comments, it is difficult to find that reply.
3 weeks ago, AOL would go to the old…2nd ranked -
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like be
Why doesn’t aol news story comment section not work properly? When I click on likes and replies it no longer takes me to my comments like before.
5th ranked -
'AOL Help is no help.
Support personnel are powerless.
91st ranked -
Went to your help site and they were not able to address my issue. Every comment I post is being rejected, including a simple "hi". Fix it.
Fix the issue with posts being rejected. This is a new issue, noticed for first time yesterday. Tried posting "hi" and it was rejected. Appealed the rejection and the appeal was denied. I don't post insults or non-verifiable information, so there is no reason to 'block' me. You chat help was unable to even take a report on the bug??? What good is chat help if you can not report a bug using it???
45th ranked -
Joe in Romania really helped out very much.
I'm glad that I have AOL assist. It's a big weight off my shoulders and Joe was great.
91st ranked -
I can't get the REPLIES to my comments after AOL's news page articles. Ur tech can't help. Said to notify you this way.
Long time avid user of COMMENTS section of AOL's news page, after each article. For 2wks I am notified I have multiple replies to my comments, but can't see them but can see already read replies several days old. Is AOL having a technical problem with the Comments section? Your chat tech said he can't help, suggested this. Using Win11 on AOL Gold. I tried reinstalling Gold without solving my problem.
21st ranked -
I am unable to comment on anything. Why is that?
i have not been able to comment. Why?
45th ranked -
The comments section on aol news stories does not work at all.
I go to AOL news stories, I read the article, then I click on comments and nothing happens. I click on the icon on the top right of the title and nothing happens, I click on the button at the end of the article and nothing happens.
45th ranked -
need a feature to delete INBOX messages either one "page" at a time or date specific....the manual deletion of each inbox email is slow.
need a feature to delete INBOX messages either one "page" at a time or date specific....the manual deletion of each inbox email is slow and inefficient. This feature would greatly help users and AOL, by freeing up space!
45th ranked -
aol desktop gold
Aol Desktop Gold not launching for 2-3 weeks now. I restarted PC multiple times even tried reinstall but same issue. Anyone having the same problem? I've worked with AOL tech but they can't seem to fix the issue as well.
91st ranked -
Review criteria for blocking SPAM
I believe AOL should initiate a review/upgrade of its screening program to block/minimize SPAM. In less than 2 months, I have received over 40 suspicious emails, all relating to cloud storage. With only 1-2 exceptions they have originated with different senders. It is my view that they were all so clearly and obviously fraudulent that even a marginally effective screening system should have blocked them. I talked to an AOL representative, asking for an email address to which I could send copies of the suspicious messages for review by someone in Technical Support to better display the nature and extent…
45th ranked -
Stop Censoring Free Speech
Stop censoring free speech
5th ranked -
Sorting emails by Subject; please return that great feature. Thanks!
I can no longer sort emails by Subject. Please bring back that feature. That was really useful since I use AOL for my email; I have for years--love it! Thank you.
45th ranked -
Your appeal was rejected. Learn more M MICHAEL 1 minute ago I would love to share, but AOL's censor software rejects EVERYTHING that I sub
Your appeal was rejected.
Learn moreM
MICHAEL
1 minute ago
I would love to share, but AOL's censor software rejects EVERYTHING that I submit -- including this, I'm sure.Reply
Share
91st ranked -
I attempted to access my e-mails and all of the e-mails from the year 2026 would not load. They simply disappeared.
I attempted to access my e-mails and all of the e-mails from the year 2026 would not load. They simply disappeared.
91st ranked -
Why is EVERYTHING I enter as a comment rejected?
Why is EVERYTHING I enter as a comment rejected? And don't give me that community standards stuff either. The most innocent statement is rejected. I see I am not the only one. Is this some kind of black list? If so, who is behind this"?
25th ranked -
Release the block on my comments.
Why has Aol/Yahoo put a block on my Aol news comments
15th ranked -
Can't enter comments into News articles on AOL Web Site.
I was working with tech support and their solution to my problem was to submit it to the customer feedback. So here we go:
I am logged into aol and was trying to comment on an article. after entering in my comments I noticed a blue button that said "Log In", I was already logged in but I clicked the button any way. That closed the comments including my new comment and sent me to the top of the page. Several things were tried but nothing they asked me to do or anything they did when the accessed my PC…
2nd ranked -
"Login.aol.com/account/challenge/password" not working in AolShield or Firefox or any other Windows XP browsers.
10-6-25 "login.aol.com/account/challenge/password" stopped working after password typed and NEXT depressed. Turning circle icon that will last as long as you let it, hours . . . Windows XP OS, AolShield, Firefox, Chrome, Opera all do the same thing. AOL software for "login.aol.com" has been changed to lock out Windows XP OS browsers. Why? It has worked for years! Can AOL fix it, Yes or No? So far all I get from Technical Support is no!
91st ranked -
Suddenly almost all comments are being labeled "may violate community guidelines" regardless of content.
Comments are suddenly being labeled "may violate community guidelines" regardless of content. It started 12/24/24. Many other people have complained in comments. You can still read them if you click view. Something is obviously broken at the censor source and needs to be fixed
1st ranked
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