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Aol.
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
177 results found
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I want FOX NEWS when i sign on to my AOL
I want FOX NEWS when I sign on to AOL.
You can choose your preferred news sources by clicking the drop-downs next to the headlines where Latest Headlines is located.
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delete guce.advertising.com
delete guce.advertising.com it stop you from logging in. guess its time to cancel aol
Hello there,
We have a solution for you, please try these steps: 1. Go to Internet Options 2. Go to the second tab(“Security”) 3. For the first zone, named “Internet” – press Reset all zones to default level 4. Go to the third zone: “Trusted Sites” and click on “Sites” 5. Type in guce.advertising.com then click on Add and Close 6. Hit Ok and reboot the browser. We also recommend accessing your account on a different browser (Chrome, Firefox, Safari)
Thank you!
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Email Forwarding is Unacceptably Buggy and needs to be Fixed.
When I forward an email, the entire list of my folders and the entire contents of all of the emails in my inbox (in plain text) is also included before the actual email that I was trying to forward. This exposed a great deal of personal information in an entirely unintended and unacceptable way.
This sounds like an important issue that needs to be taken care of right away. In order to find out exactly what is happening we recommend you to give us a call at 1-800-827-6364. The issue might be something that needs to be investigated.
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Your HELP lines do not work.
Access Denied
You don't have permission to access "http://www.foxnews.com/" on this server.Reference #18.a4b31bb8.1576107317.c4f723d9
This is the response I get when I try to get to Fox News. All other news services are accessible.
If I use another server, I can access Fox News.
To compound the problem, I tried to report this to AOL. Your Email support was non-existent, and after logging on to the Chat for help, I received no response for 20minutes.We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed. You can try using a different browser.
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Your Display ad gave me malware. Called 3 times to NOT speak with a manager. For me aol is a paid service since the early 90 's. BAD aol
Call me 3038097344
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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Legally blind can't see the BLUE text, we only see the black text, please do black text.
The black text turns to blue when users hover over the black text when we use our MS magnifier for legally blind. We can't see your BLUE text. We want BLACK text so we can see and read it. Thank you.
I think we may have a solution for you! Try clearing your cookies, cache, and history by following the info here: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
You can also try using a different browser.
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Phone tree disconnects
Frustrated that I cannot get to the service as the phone tree to identify my (LONG TERM) AOL account keeps hanging up everytime (12 so far) I enter my information. Need a direct line to a HUMAN. I am within my first 30 day of GUARANTEED resolution - but can't even get to the tech
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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I pay 40.00 a month for this. And all I get is advertising. And I don't want noisy videos on every article and what do I pay for?
This isn't an idea. I've used AOL forever and pay for it and get all the ads now suddenly, and noisy video ads, plus noisy news. This is not what I pay for. AOL has been something I kept because it keeps me from this. But I might as well use my free accounts. Gmail or cloud mail or others. I can pay for anything else and SAVE money.
Sorry about your experience. At this time, Ad-Free AOL Mail is only available when checking email on the web from your computer. If you access AOL Mail using the AOL Desktop software or your mobile device, you will continue to see paid advertising. For more information please check this article: https://help.aol.com/articles/ad-free-aol-mail
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Reference #18.b4129941.1574197234.b0d3008 server number ....unblock Fox News
Unblock fox news I have paid for this !
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We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
Also, make sure that you have the latest version of the browser installed.
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FIX = RECENTLY DELETED MAIL !!!!
I HAVE DELETED AT LEAST 50 MESSAGES !!!
AND YET MY 'RECENTLY DELETED MAIL BOX IS BLANK ???Please, clear cache and cookies from your browser:
help.aol.com/articles/clear-cookies-cache-h… If you still have issues, please try another browser. -
Staying signed in to your AOL account allows for quick, convenient access to all your favorite AOL services. However, there are some circumstances when you’ll be prompted to sign in again.
Issues with your cookies can sign you out
The browser is clearing cookies – Reset the browser to accept cookies from Yahoo.
The cookie file is corrupted – Clear out the cookie file on your desktop or mobile device.
You cleared cookies manually – If the settings weren’t changed, once you sign in, you’ll stay signed in.
A security software is clearing cookies – Disable the program and change its settings to stay signed in. -
aol is not working with internet exployer fix it
make it work
We have a solution for you, please clear your browser’s history, cookies and cache here’s how:https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
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If you are having issues accessing certain articles please clear the browser cache and cookies or try using a different browser.
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I'm having serious problems with AOL, I keep getting locked out of of even signing in.
I'm having serious problems with my AOL, I keep getting locked out of even signing in.
We have a solution for you, please clear your browser’s history, cookies and cache here’s how:https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
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picture on aol news is not being displayed correctly - happening on Chrome, Edge and Internet Explorer
picture on aol news is not being displayed correctly - happening on Chrome, Edge and Internet Explorer
We have a solution for you, please clear your browser history, cookies and cache here’s how: https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser?guccounter=1
Also, make sure that you have the latest version of the browser installed. You can try using a different browser.
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We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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FIX THE COMMENTS SECTION!
Every time I click the box to type a comment the whole comment section disappears. This has been going on for over a week now. When are you going to fix it?
I think we may have a solution for you! Try clearing your cookies, cache, and history by following the info here: aol.it/1KTJUg6
You can also try using a different browser.
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AOL IS *********. FIX IT.
GET YOUR WEBPAGE TO WORK.
Please provide us with more details about the issue you are experiencing.
- Don't see your idea?