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Aol.
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
55 results found
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My friends are saying that I keep asking for their friend request, and I am not doing that. How can I make it stop doing that. Ifdoesn't sto
Make this system stop asking for friend request, if it doesn't stop I have to cancel my service...
Please email our technicians at aolmailquestions@aol.com and one of my colleagues will further look into this.
Thank you!
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Changing payment method.
Changing payment method.
Call us
use your phone numer for security,
BUT, NO PHONE NUMBER TO CALL
Are we supposed to start with 1 (000) 000-0000 and increment until AOL is contacted?Let me put you in touch with one of our Technical Support agents. They can be reached by contacting our AOL Customer Support team at 1-800-827-6364 Monday through Friday between 8 AM to 1 AM ET, and Saturday between 8 AM and 10 PM ET.
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Please contact Yahoo Finance: https://help.yahoo.com/kb/finance-for-web
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By marking messages as Spam or Not Spam you are customizing your personal Spam filter to learn what is spam and what is not.
Emails will be tagged as a spam depending on the behavior it was sent or on the spam controls of the recipient. If there are links, images or phrases that AOL Mail service deemed as a spam based on the complaints of other members, it will automatically go to spam folder. If the mail was sent as a mass mail, it will automatically go to the spam folder as well.
Also, please make sure this email address is added to your Contacts list.
If the issue persists, please contact one of our Email Support specialists, at aolmailquestions@aol.com
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Stop showing terrorists pictures. What is wrong with you guys?
Stop showing terrorists face and image. Disgusting but this is AOL not something I actually respect. Off topic: when I tell a website to send me a confirm email I EXPECT THE EMAIL. It's happened thousands of times to the point I use GMAIL instead. Awful website
Please refer to the following help article: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
If the issue persists, please email aolmailqueries@aol.com.
Thanks!
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hire someone who gives a dam
I want to delete aol from my computer but even the computer shops cannot, what the **** is wrong with just a place it says DELETE, or don't your queeks understand that, will never use it again and will let everyone on facebook know what a ****** out fit you are
Please email our technicians at aolmailquestions@aol.com and one of my colleagues will be more than happy to further look into this.
Thank you!
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Shameful that your financial provider has so many inaccurate quotes for extended periods with no disclaimer...off by $1000s in my portfolio.
Shameful that your financial provider has so many inaccurate quotes for extended periods with no disclaimer...off by $1000s in my portfolio, only responses from "support" have been the same form letter several times with excuses and apologies for "the inconvenience"...FIX IT or warn people...at least take responsibility for the miserable and misleading information...
Thank you for reporting this. Please reach out to SigFig by email at aolfinance-support@sigfig.com so they can further investigate.
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fix your aol games web site
make sure site is working, my slot games tiers advance calculator is stuck now for about a month. I am playing 1000's of games but it does not advance even with the 2xp that masque gave me. tier gauge is supposed to be in a bright color but mine is just grey.
For assistance with scoring or missing coins, please e-mail Masque directly at aolsupport@masque.com. Thanks again for your comments.
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Let me put you in touch with one of our Technical Support agents. They can be reached by contacting our AOL Customer Support team at 1-800-827-6364 Monday through Friday between 8 AM to 1 AM ET, and Saturday between 8 AM and 10 PM ET.
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E-Mail notification
If I read my AOL E-Mail you need to erase the notification that I have E-Mail from my AOL home page faster. The notification that I have mail 15 to 20 minutes after I've read it is ridiculous.
We would like to have one of our Mail Support agents look more into this. Please reach out to them at aolmailquestions@aol.com
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what happen tu mi email.com
what happen tu mi e mail
Please email our technicians at aolmailhelp@aol.com. They will be more than happy to further assist you.
Thank you!
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Spam, email frustrations, leaving
My idea is dropping my AOL account if it continues to be so freaking annoying to get my mail. I can no longer access my mail daily on my phone. I started signing in on Safari and now I get the 😤amazon spin the wheel 💩 every time I try to do anything. It won’t be long until i say I am done with AOL. I don’t want spam or frustration when I access my mail. If that can’t happen I know there are others available.
ThanksFor further assistance, please contact our technicians by emailing them at aolmailquestions@aol.com
Thank you!
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The site information icon (the green lock in the address box) changes when opening emails containing embedded images (mostly newsletters) which are transmitted in the HTTP protocol. Since the AOL Mail page is using the Hyper Text Transfer Protocol Secure protocol (HTTPS), loading an HTTP image in an HTTPS session does not compromise security. All authentication cookies and data is passed over HTTPS so rest assured you’re safe with us!
If you need immediate assistance, please call us at 1-800-827-6364.
Thanks!
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Mail Bouncing Back or Never Received by me
AOL needs to be sure that I receive all e-mail sent to me. I have people telling me that the e-mail bounced back to them or I never receive their e-mails. I have been with AOL since 1999. Please fix this issue.
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Reactivate
I had an account with you guys called misskas3y09 and you’ve deactivated it leaving me locked out of multiple accounts is it possible to recover this account as it is very important
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.) and one of our agents will help you with your account.
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Make the "search" function useful again. PLEASE.
Once upon a time, AOL had a decent search function. Then it didn't. Then it did again. And now it doesn't. Placed orders with Alaska Wild Berry Products-AKWBP and Godiva on 24Aug for delivery in Florida. Got a message yesterday (28th) order was received from Godiva, but not clear about AKWBP. Tried to search for AKWBP, Godiva, and the msg sender from yesterday. ZERO results. (Search could find NO messages from any of those entities for the entire month of August!) I know I have a great many emails out there, but I have tried to purchase a program to…
We apologize for the inconvenience you are experiencing. At this time, we have identified the issue and it is being addressed. While we cannot provide a specific time when the issue will be resolved, our team is working to correct it as soon as possible. We do offer customer support via email, please use this email address: aolmailquestions@aol.com.
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Fix Account security access
Your account security update interface is awful. When I click on Update Account Security, I get put back on the home page. Since you became part of "Oath" service is awful
As much as I would like to help you directly, for security concerns, we do not handle account-related information through this forum. Please contact our AOL Customer Support team at 1-800-827-6364 Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.)
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Some of my emails are placed in my trash folder. Please improve this by placing new emails into my IN BOX
My idea is for AOL mail to deliver my mail to the
IN BOX where it should be and not into the trash folder.We want to have one of our mail support agents look more into this, please reach out to them via email at this address: aolmailquestions@aol.com.
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remember "dial up"? it's back! AOL Gold takes 2-8 minutes to load (connect).
remember "dial up" of the 80' and 90's? it's back! AOL Gold takes 2-8 minutes to load /connect .
idea:-AOL should use 2018 technology.I’d like to have one of our Technical Support agents investigate this. Please call our AOL Desktop Gold team at 1-888-265-3733. Our experts are available 24/7 by phone.
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Email downloads
I have a 'verizon.net' e-mail with AOL. Recently I have received several large unwanted e-mail downloads of some 15 thousand prior e-mails going back several years. How can I stop this??
If you’re using a third-party email client, please remove your account and add it again by following the steps from this help article: https://help.aol.com/articles/verizon-move-to-aol-mail-setting-up-your-new-aol-account-in-a-third-party-email-program-or-mobile-device-imap. If you still have issues, please reach out to our team via email at this address: aolmailquestions@aol.com.
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