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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
105 results found
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Database timing
I often note a a pop up saying new post, yet when I go to the post it is three minutes old and therefore out of synch from the service, this happens at anytime, and needs to be resolved for sanity sake. We know that the values have posted so the reporting to us needs to be brought back up to nearly full speed.
13th ranked -
Comment links are non-existent
Your new comment section is broken. Every time I click a link to "View all #### comments" or "View ## replies" - it does nothing. The target link code isn't there. This has been down for a while now and I would have thought that this kind of error would have been caught during beta testing.
3rd ranked -
by covering sport and other news in N.I. Scotland and Wales
stop the bias,we are after all BRITISH not english
36th ranked -
Stop blocking comments on certain things and allowing them on others
Its clear that any subject dealing with LGBT people have blocked comments, while you allow any story where blacks are doing bad things, allowing for white comments about "blacks doing all the crime"
You blocked comments where republican white people are mass shooting. A space where those speaking against white bad behavior could comment. HmmmSo lets see, you allow for attacking blacks, protect homosexuals, and whte people from anyone speaking bad about how THEY behave.
Ok..got it.. in other words, youre protecting the likely ones you hire..Asians, white homosexuals.
13th ranked -
Why am I banned for life for commenting on Anything? I've NEVER violated their TOS or posted anything offensive or vulgar...never!
Why am I banned for life?
I've NEVER violated AOL's TOS or posted anything offensive or vulgar...never!
I realize that 'the left' hates my comments because I'm a conservative Christian but WHY ban me from commenting on anything?7th ranked -
Stop being lazy.
Simply directing us to your community guidelines to review the rules WE DIDN"T BREAK is NOT an answer to why you reject comments.
DO YOU UNDERSTAND? Yes or no? Very simple.
Stop rejecting comments which do not violate guidelines. WHY IS THIS SO HARD FOR YOU? Get it through your skulls!13th ranked -
You should not reject a comment for using the same words or terms used in the article!
You should not reject a comment for using the same words or terms used in the article!
36th ranked -
Provide email receipt notification
Email receipt notification,we are all asking for this to be re-established what is the issue here..
36th ranked -
36th ranked
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How can you improve? Get a pen, Jack.
- STOP rejecting comments which do not violate comm guidelines.
- STOP providing NO REASON for comment rejection.
- STOP completely and utterly ignoring the hundreds upon hundreds of complaints regarding this.
- STOP marking legit complaints as "reviewed" without actually doing anything about it. Do one right thing. Either fix your comment system or get rid of it all together.
- LISTEN to THIS MESSAGE and ACT.
You can probably taste my frustration with you. Imagine what actions of yours have caused me to react in this way. YOUR fault. FIx your ish!
36th ranked -
It's simple. If a comment doesn't violate your guidelines, you don't reject it. Mind blown?
When will you make an address? When we you announce that you've at least heard our multitude of complaints?
GIVE ME AN ANSWER, lazybones!36th ranked -
Another marked as "Reviewed" that you've actually just ignored. Fix it. We are FED UP.
AOL refuses to allow my comments to post,saying it doesn't comply with their guidelines.....even though my comments aren't vulgar or offensi
36th ranked -
You marked this polite complaint as "reviewed" so that you didn't have to deal with it. Now it's back. Deal with it.
Conversation Monitoring
I understand the desire to keep the 'Conversation' board a civil place, which does require rules and 'guidelines'. However, I believe that far too often AOL's monitoring process limits and even excludes legitimate language and conversation.This is not a complaint about 1st Amendment violations, or censorship... It is simply a complaint that honest, civil, and forthright comments and opinions are being rejected for reasons that are not obvious, reasonable, or understandable.
I don’t normally post quick, superficial, 1- or 2-line comments! I prefer to present well considered and researched, factual, informative, and thought-provoking posts; and I spend…
36th ranked -
You've marked this as "Reviewed" without, naturally, actually addressing it. Stop being bad.
My comments on news articles are being rejected again. I was able to post in Dec. and Nov. I always follow guidelines
What is the problem. I always follow guidelines. Is it because I'm a conservative and not a lib. Libs can say almost anything and they never get rejected. If I follow guidelines, let me comment. If this bias problem continues, how can we improve AOL. My feedback for AOL is negative36th ranked -
You've ignored--er, "reviewed" the following yet have done nothing as usual. Now it's back in your cue. Enjoy!
Why are my comments being blocked when I didn't post anything to warrant it?
My account is being blocked from posting and I didn't have any posts blocked. What gives?36th ranked -
You've marked this as "Reviewed" without, naturally, actually addressing it. Stop being bad.
My comments on news articles are being rejected again. I was able to post in Dec. and Nov. I always follow guidelines
What is the problem. I always follow guidelines. Is it because I'm a conservative and not a lib. Libs can say almost anything and they never get rejected. If I follow guidelines, let me comment. If this bias problem continues, how can we improve AOL. My feedback for AOL is negative36th ranked -
You also marked this as "Reviewed" without actually doing anything about it. Are you too good to simply answer? Even an "I don't know."
Read Comments "Before" Banning Someone
I certainly understand that comments to news articles may be offensive.I also think AOL jumps the gun and bans people from commenting before actually reading their comment.
In a divided country, it's difficult not to offend someone without walking on eggshells. I fell victim to AOL's "overly strict" censorship and was banned. Unfairly, I believe.
36th ranked -
You've marked this as "Reviewed" without actually doing anything. What an easy job you have! Now it's back in your cue! Yay!
AOL can't tell me why my news article comments are always rejected, even though I follow guidelines
How about letting me make comments on news articles. I follow guidelines. Many others fill the same way. I called AOL and they couldn't tell me anything, bunch of no nothings working there They want to know how to improve AOL and I just told them36th ranked -
You've marked the following as "Reviewed" while doing nothing about. Back to the cue with you! Now you have to repeat your work. Happy?
My comments are continually rejected. I've commented for years and have a 775K Reputation. How do I get back into the Conversations?
My comments are being rejected continuously for no reason. I've been commenting for years and have a 775K Reputation. How do I get back into the Conversations???36th ranked -
You marked this as "Reviewed" while not actually addressing it. Now it's back in your cue again. Happy?
Why are all my comments rejected? I never use foul language
My comment " My sympathy to the families of the victims" was in reference to the Indonesian plane crash. I do not understand why anyone would reject it. I do not use gross insulting words. As a charter member of AOL I am extremely unhappy with the direction AOL is heading36th ranked
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