AOL Help

AOL Help

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This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


  1. 6th ranked

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    Gathering Feedback  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. How can i have comcast mail displatedvwithmy aol mail

    I also have comcast mail whydoesnt itshowwithyaol mailinbox

    42nd ranked

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  3. Why am I banned from the comments sections?

    Are you Big Brother now? There doesn't seem to be any actual human beings working for your company. No one responds to any of these comments listed below. I had one person respond that couldn't help me because AOL had to respond to me. Still waiting........

    42nd ranked

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  4. 42nd ranked

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  5. AOL GOLD beta not working properly on Windows 11

    c:\Users\user1\AppData\Local\ is where AOL GOLD is installed.

    On Windows11 each user must have their own MS userid & PW.
    but other users don't get aol as it's not in the PROGRAM FILES directory.

    Do you have a fix for this?

    42nd ranked

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  6. 42nd ranked

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  7. 42nd ranked

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  8. Reporting articles as factually incorrect and requesting removal

    Provide a method to report an aggregated article for being factually incorrect and request it be removed.

    A recent article by Stephen Groves and aggregated by AOL is atrocious and filled with outright deception. It must be removed or AOL will start losing subscribers for failure to maintain at least the appearance of being neutral.

    10th ranked

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  9. How is it that COVID is affecting email support? Can't your employees work remotely like other technology companies?

    Join the 21st century. Provide something remotely resembling average support for your customers. Provide a way for your support team to provide email support. How is it you can still do phone support (for paying members) during COVID but you can't provide email support?! Please transfer verizon emails to another company that actually cares about providing support.

    18th ranked

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  10. 29th ranked

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  11. your aol "help" is a farce and insult

    your aol "help" is a farce and insult

    4th ranked

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  12. 1st ranked

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    Gathering Feedback  ·  14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Use a different e-mail server.....I'm going to switch to Gmail.

    Your support and program have gone down hill and I'm no longer going to use it for my e-mails.

    12th ranked

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  14. 9th ranked

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  15. 12th ranked

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  16. Connect to chat faster

    It took quite a while for my chat connection to happen. I had waited almost 10 minutes. Ran to get my phone and then got connected. It was frustrating to wait so long.

    22nd ranked

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  17. Please tell how to delete adchoices

    Adchoices on welcome page is very annoying. The movement gives me vertigo. This ad program ruins my browsing. Because I am not able to disable I will use other browsers.

    18th ranked

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  18. stop saying get help 24/7 when it cant be done when the office is closed dumb aol

    stop saying get help 24/7 because but cant be done when the office is closed. aol is dunb

    7th ranked

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  19. Stop sending me propaganda

    How can you say there is no voter fraud you treasonous ***** bags. Stop telling me there is no voter fraud when I can show you videos. Why were people not allowed to view ballots being entered. Why do we use machines that can be accessed by any country in the world. Don't spit down my back and tell me it's raining.

    12th ranked

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  20. 12th ranked

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