Skip to content

AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


604 results found

  1. Switc back to Classic AOL

    I am having a lot of problems with the New AOL. The Classic AOL was MUCH BETTER!
    FIRST - I cannot find the Times Roman Font that I need to use to submit my poetry. I cannot find Ariel Font either.
    WHY DID YOU REMOVE the two most popular fonts for submitting literature?

    ALSO:
    I tried to get my classic AOL back and was told that it was no longer available.
    In Fact ... I am having problems with the new AOL. When I copy & paste my work to submit (poems) they all paste as double-spaced, then I have…

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I want my OLD AOL site, the new one sucks!

    I want my OLD AOL site, the new one sucks!

    3rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. do not like this platform want my old aol back how dare you change it

    hate this go back to old way not nice or friendly

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Return to old format PLEASE

    RETURN TO OLD FORMAT PLEASE

    9th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. The Free AOL is messing up. There is no send button

    I have the Blue Classic AOL and today 12/24/23
    Aol has no Send button. Not in Draft or compose or forward.
    Please FIX

    61st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. yes you bill

    you are an *******

    100th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. quit screwing with things that are working

    quit screwing with things that are working

    11th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Return the old format.

    Return the old format!

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. LISTEN TO YOUR CUSTOMERS INSTEAD OF GOING AHEAD WITH YOUR IDEAS

    I WANT TO REVERT BACK TO CLASSIC EMAIL - I HATE THIS NEW VERSION.

    11th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. AOL Basic

    How do I get it?

    16th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Teach customer service skills.

    Stop trying to "up sell $29.99" services to people on Social Security who have been customers for over 20 years. Your agents are far more interested in making you $$$, than helping the people around when you were the "top dog" of email. Shame on you

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 16th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. fix font size stability

    Changing font size fails to stay put in writing new mail. 5 helpers could not fix this. SO FIX IT. I WANT FONT SIZE TO STAY WHERE I PUT IT IN WRITING AND READING MAIL. DOES NOT WORK. HELP IS UNABLE TO FIX IT.

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 18th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. STOP SENDING ME AOL ADS WHEN i AM paying aol for AD FREE usage!

    I have paid AOL for past 5-6 months and AOL keeps showing me ADS!!
    Don't sell consumers AD FREE PLAN and make them see your AOL ADS!!! Stop this!!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 10-8-23 My feedbacks deleted

    10-8-23 all my feedback deleted regarding you harassing and terrorizing me. Asking for phone verification code is unnecessary pain for users. Apparently, we cannot complain because you deleted all negative feedback. It terror on steroids.

    100th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. THERE ARE AUTO ADDED EMAILS THAT I WANT TO GET RID OF HOW DO I

    THERE ARE AUTO ADDED EMAIL ADDRESSES THAT I WANT TO GET RID OF HOW DO I DO THAT - IF AN EMAIL COMES TO ME IT'S EMAIL SENDING ADDRESS IS APPARENTLY SAVED AND IS THEN SUGGESTED AND THERE SEEMS TO BE NO WAY TO GET RID OF IT - IF THERE IS I WOULD LIKE TO KNOW HOW - IT IS NOT IN MY CONTACTS IT IS AN AUTOGENERATED SUGGESTION BECAUSE THAT EMAIL ADDRESS HAD SENT ME ONCE AN EMAIL

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. I am so tired of posting replies to articles on AOL and immediately they are rejected. an post yes or no and immediately they are reject

    Every time I post on an article--it's rejected immediately. I appeal and am supposedly to get a reply--I never do--I could post yes or no and right away--it's rejected. I see so much worse than what I could post and they are okay--so please fix this. I am about ready to leave AOL because of this.

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. What to Do?

    There are so many problems with AOL Gold that never get fixed. Why??

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4 5 30 31
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base