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380 results found

  1. Emails from people who are in my contact list are going to Spam folder. Started around 5/12/22. Why? How to fix?

    Around 5/12/22, emails from several people...people from whom I receive emails regularly and are in my Contact List...started going into my Spam folder. Marking the emails as "not Spam" did not fix the problem. Their emails continue to go to my Spam folder. The emails I'm having a problem with are coming from staff at a non-profit. Does AOL filter suspect their email server is sending Spam? How do I fix this problem?

    179th ranked
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  2. 非常不方便的邮件地址

    要找到一个邮件,需要走很多弯路,任何一个邮件地址都是打开邮箱,然后直接进入主题,而你们家的邮箱打开后,看到的却是你们公司的介绍,如何的好,几圈晃下来刚要离开,却被你们喊住,这时才开始出现了邮件登入屏幕,这样何苦呢?你们的精心换来了不是别人轻松的登入,而是复杂了让别人无法去理解。

    179th ranked
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  3. Since about a month so many of my regular emails are going to spam. Along with NEW customers. How can I adjust my spam filter

    I run my business email through AOL since 1995. It never gets a virus so I have stuck with it. But since last month, so many regular emails go to spam. In fact, one customer sent me two emails one morning. One came to regular email, the other went to spam. Clicking NOT SPAM does not stop it from going to spam again. What can I do?

    109th ranked
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  4. 109th ranked
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  5. INCORPORATE some easy-use functions for inept users.A pf key with a smiley face?

    I have trouble keeping identical pw's on my iphone and on laptop.Sometimes I wind up different pw's for an account on my laptop and on my iphone. I also don't want all my accounts to sync. I have eliminated my Icloud sign onand my FIND MY PHONE. My idea?Have a simpleton's sign-on category PS I have a tremor in my hands which complicates everything. I don't want my information to be mined no matter what device I'm using.Oh-One more thing. It feels to me like our internet is subject to delays or throttling.I try to do clear-outs on old data…

    179th ranked
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  6. Why is AOL Still SO Clueless?

    Why is it that I can click to turn OFF all my subscriptions to AOL and still being SPAMMED by you? Aren't you smart enough to realize this is alienating people? Why do you abuse those who want to be a customer? As poorly as AOL has done for 4 decades, you would think they would welcome new people and make them feel welcomed and safe here?

    The people that have run AOL for so long are clueless and inept! Why do you continue down this path?

    A true sign of insanity is doing the same thing over and over…

    179th ranked
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  7. How does one delete a folder and stop taking away our freedoms by saying things you don't like are spam.

    Every time I get something Religious or from the right it is called spam. Have we lost our freedoms without being told?

    179th ranked
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  8. Dear Sirs, for the second time in four weeks, today I have not been able to post a comment. I complained the last time and suddenly, yeste

    Dear Sirs,

    for the second time in four weeks, today I have not been able to post a comment.

    I complained the last time and suddenly, yesterday I could post comments. I did post a few, but I cannot
    imagine how any of them could possibly have infringed your Terms and Conditions - or whatever you
    call your Censorship these days. For about two hours yesterday, I could participate in the Forums, but
    today, that right has again been withdrawn.

    Please do let me know what it is that I have supposed to have done wrong so that I can…

    109th ranked
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  9. 179th ranked
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  10. Possible Spam

    I am getting AOL email saying AOL is updating it's mailbox and if I don't do certain things I may lose the email in my mailbox. Is this true, or is it spam? I tried to ask this question in other ways, and I didn't find any. It is hard to find a way to ask questions on AOL.

    179th ranked
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  11. Possible Spam

    I am getting AOL email saying AOL is updating it's mailbox and if I don't do certain things I may lose the email in my mailbox. Is this true, or is it spam? I tried to ask this question in other ways, and I didn't find any. It is hard to find a way to ask questions on AOL.

    109th ranked
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  12. I do not speak Spanish. I do not read Spanish. E N G L I S H is my language..

    ENGLISH... It should not take FIFTEEN MINUTES to change my language to English E V E R Y T I M E I sign in. AOL used to be my 'fun email'. Now it is tedious. I hardly ever come here (unless I have an HOUR that I don't mind wasting.)

    179th ranked
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  13. No email listed to send spam or suspected fraud

    There is no listed email support address for sending spam or suspected fraud

    179th ranked
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  14. I was hacked. How do I protect my account?

    Someone hacked into my account and put their phone number and email as recovery info.

    109th ranked
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  15. Spam

    Way too much Spam on AOL mail, have to go to gmail.

    179th ranked
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  16. i need an answer to how 'covid' prevents someone on your employment from answering questions via e-mail!

    no answer yet as to why i cannot see nor post anything on the 'news' (as you see it) articles. as far as i can see, you seem to only ban people from seeing or posting anything that disagrees or have an opinion that is different than yours. where's our free speech? obviously, aol is a total leftist leaning organization who doesn't want anything that veers from their way of thinking, anyone who doesn't goose step with them, gets banned. way to go lefty! you should be allowing people see or to post ideas or comments, (within reason without foul…

    179th ranked
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  17. Is this Spam?? Aol Email Service (office@presbyteriancemeteryva.com AOL Dear AOL Member "Starting on the 8th of April, 2022, A

    Aol Email Service (office@presbyteriancemeteryva.com)
    To:you (Bcc) Details

    AOL
    Dear AOL Member
    "Starting on the 8th of April, 2022, Aol customers who have not confirmed their email account will no longer be able to log in to their Aol and through email addresses.
    We are currently checking on our email server to delete all inactive users, Kindly confirm that your email is active by Log-In on the link below.

              CLICK HERE TO VERIFY
    Is This spam??
    
    73rd ranked
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  18. I just want the answer from AOL in writing why AOL did not deliver my emails to the recipients? AOL must have reason to do that and I need t

    I just want the answer from AOL in writing why AOL did not deliver my emails to the recipients? AOL must have reason to do that and I need the reason for my files to the public help and lawyer.
    tosgeneral@aol.com

    As I emailed you before and you trying to avoid me and pass me to where they do same as you. Why why why?
    Hi AOL customer support, I need an answer before I take action for public help and …. Can you tell me why non off my emails those which are relate to promoting world peace for…

    179th ranked
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  19. orange highlightner

    get rid of orange high lightner in emails

    179th ranked
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  20. When you send code elderly people cannot grasp the number that quick

    Please allow the code you send to last a little bit longer because I am 85 and I can't absorb the information that quickly

    179th ranked
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