AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
406 results found
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I am not receiving all e-mails that are being sent to me
Fix the system; I am not receiving all e-mails that are being sent to me.
115th ranked -
HELP!!!!!!
Just got off phone with AOL chat to TRY to solve problem So far ~ zilch
technician got access to my computer and now 1; I Can't bring up "sent Mail 2,cannot send E-mail 3 Cannot recieve e mail (I had someone try) Whatta mess leading up to all this and all I ended getting is that someone will call me back!!!!!!!!!!!!!!!!111.115th ranked -
Seriously?? You still haven't fixed generating an app password yet??
How long does it take to fix this application?? Even if I try the paid help service, it's the same answer - "We don't have an ETA for a fix."
115th ranked -
Do something about e-mail support.
I guess you no longer provide support except for paying customers. Tried to vote for an existing complaint and was told it wasn't working.
115th ranked -
All media, even social should not be so politically biased. you guys are terrible.
Media should not be so politically biased. You guys are terrible.
your one sided stories are a threat to the freedom of this country.
The 2 party system is a value to the country, quit trying to tear it apart. Media of all sorts is a threat to our freedom !!188th ranked -
2 step verification no longer recognizes pc devices when logging in; now requires code entry each time
didn't used to work this way, what changed?
188th ranked -
8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks
8 weeks and counting Please fix " Generate app password" I prefer emails in my computer's OUTLOOK Thanks
11th ranked -
SPAM MAIL TECH DEPT.
SPAM FOLDER COLUMNS ARE WRONG AGAIN...TECHS CONTINUE TO PLEASE THEMSELVES INSTEAD OF AOL LONG-TIME SUBSCRIBERS. NEED TO PUT BACK "DELETE ALL" IN SENDER COLUMN & NOT BY SUBJECT!! AOL CAN'T KEEP OUT SPAM, YET PUT MANY OF MY LONG-TERM ADDRESSES INTO SPAM FOLDER & VICE VERSA. THEREFORE, I MUST CONSTANTLY COMB THRU SPAM MAILS FOR MY IMPORTANT BANKING & OTHER EMAIL LONG-TIME ADDRESSER MAIL SENT TO ME. NOW YOUVE MADE IT MORE TEDIOUS BY CHANGING DELETE ALL IN THE SUBJECT COLUMN, & NOT IN ADDRESS COLUMN!! YOU ARE NOT LETTING USERS HAVE THE THINGS THAT WORKED BUT FORCING THE USE…
115th ranked -
app password
This issue is really not acceptable; I wonder what email services/accounts the owners and support team from AOL use?? I'm thinking that if AOL leadership were to encounter this issue there would be layoffs. I've been reading the history on the internet after encountering this myself and this really does not bode well for AOL. While I try every day to generate and app password "unsuccessfully" I'm not researching options. signed a very long time loyal customer :(
53rd ranked -
Provide free support to all customers no matter what plan they are using.
Not a new idea ; but adding my vote to the fact that support from Compuserve/AOL should be to all customers no matter what plan they are using.
188th ranked -
I am not a Robot but aol blocked me from posting comments
Quit censoring free conservative speech
188th ranked -
AOL IS MORE RADICAL PROPAGANDA MEDIA THAN EVER, NO FEEDBACK FROM CUSTOMERS!!!
AOL A ONE SIDED RADICAL PROPAGANDA UNIT!
115th ranked -
Provide your tech supporters a QUIET ENVIRONMENT to work in. The men yakking in the background only exaggerated my hearing loss.
Keep the background loudmouths quiet. Offer a quiet environment so subscribers can hear the techhies
188th ranked -
Password generated app
Why isn't this working?????
27th ranked -
Password generated app
Why isn't this working?????
53rd ranked -
Can't setup aol email in Outlook
I had to reinstall Outlook and now I can't set up my aol email in Outlook. I am using the correct password. It is not an Outlook issue. Please fix your GENERATE AN APP PASSWORD or get rid of it. Total BS!!!!!!!!
53rd ranked -
Don't lie by saying you offer 24/7 live help because you don't
I signed up for 24/7 live help. I called the 800 number and the message says call back during business hours.
53rd ranked -
Third party application password generation has been down. This has to be devasting to members who use third party applications. .
When do you believe this will be fixed? I am sure this is an issue for hundreds of members. If this is going to be be an issue for an extended amount of time, I along with others will need to explore alternative service providers.
77th ranked -
Chat was not helpful
When you contact chat for help you should" 1 not be hit with a long spill about new email. 2. They should pay attention to what you have told them instead of trying to tell you to do something you told them did not work
77th ranked -
make it easier to sign in for leaving feed back.
I kept trying to leave feedback. It kept saying I needed to sign in. Then it did not want to let me sign in with out several tries
188th ranked
- Don't see your idea?