364 results found

1. FRAUD REPORT

   I want to report fraud.

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2. Recover Account

   I Can NOT Recover My Wife's Account Without Closing Mine, To GO To Hers For The Code, IF I Do So, I Loose Connect To You ...
   Please Advise Or Correct Internally...

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3. Spam settings

   I need a way to keep @vt.edu e-mail from going to my spam folder, which is currently happening, Either a global change as a safe domain or a safe sender on my account. Thanks.

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4. Customer support agents are greedy, unhelpful liars

   My grandmother has been a faithful AOL customer for decades. Whenever she calls to receive help with her computer from your paid tech support service, the agents literally ALWAYS lie to her and sell her a ****** product that she did not need nor was even relevant to the issue that she was having.

   You should be ashamed to call yourself a helpful service, much less a service.

   When someone calls and asks for help with an issue that takes literally 5 seconds to fix, you should help them and not reach into their wallet.

   Let you reap only the fruit of your mouth,
   And let its rot be your only sustenance!

   My grandmother has been a faithful AOL customer for decades. Whenever she calls to receive help with her computer from your paid tech support service, the agents literally ALWAYS lie to her and sell her a ****** product that she did not need nor was even relevant to the issue that she was having.

   You should be ashamed to call yourself a helpful service, much less a service.

   When someone calls and asks for help with an issue that takes literally 5 seconds to fix, you should help them and not reach into their wallet.

   Let you reap only the… more

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5. Emails from people who are in my contact list are going to Spam folder. Started around 5/12/22. Why? How to fix?

   Around 5/12/22, emails from several people...people from whom I receive emails regularly and are in my Contact List...started going into my Spam folder. Marking the emails as "not Spam" did not fix the problem. Their emails continue to go to my Spam folder. The emails I'm having a problem with are coming from staff at a non-profit. Does AOL filter suspect their email server is sending Spam? How do I fix this problem?

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6. 非常不方便的邮件地址

   要找到一个邮件，需要走很多弯路，任何一个邮件地址都是打开邮箱，然后直接进入主题，而你们家的邮箱打开后，看到的却是你们公司的介绍，如何的好，几圈晃下来刚要离开，却被你们喊住，这时才开始出现了邮件登入屏幕，这样何苦呢？你们的精心换来了不是别人轻松的登入，而是复杂了让别人无法去理解。

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7. Since about a month so many of my regular emails are going to spam. Along with NEW customers. How can I adjust my spam filter

   I run my business email through AOL since 1995. It never gets a virus so I have stuck with it. But since last month, so many regular emails go to spam. In fact, one customer sent me two emails one morning. One came to regular email, the other went to spam. Clicking NOT SPAM does not stop it from going to spam again. What can I do?

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8. HELP. Aol just sent an email to me stating aol is going to remove my account. joemfalcone@aol.com 760-902-9159

   Need your Help AOL.
   joemfalcone@aol.com
   Joe Falcone
   760-902-9159

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9. INCORPORATE some easy-use functions for inept users.A pf key with a smiley face?

   I have trouble keeping identical pw's on my iphone and on laptop.Sometimes I wind up different pw's for an account on my laptop and on my iphone. I also don't want all my accounts to sync. I have eliminated my Icloud sign onand my FIND MY PHONE. My idea?Have a simpleton's sign-on category PS I have a tremor in my hands which complicates everything. I don't want my information to be mined no matter what device I'm using.Oh-One more thing. It feels to me like our internet is subject to delays or throttling.I try to do clear-outs on old data It's frequently slow Any way you already have something to fit these needs? Could you point me in the right direction? Thanks, Peg Prawdzik

   I have trouble keeping identical pw's on my iphone and on laptop.Sometimes I wind up different pw's for an account on my laptop and on my iphone. I also don't want all my accounts to sync. I have eliminated my Icloud sign onand my FIND MY PHONE. My idea?Have a simpleton's sign-on category PS I have a tremor in my hands which complicates everything. I don't want my information to be mined no matter what device I'm using.Oh-One more thing. It feels to me like our internet is subject to delays or throttling.I try to do clear-outs on old data… more

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10. Why is AOL Still SO Clueless?

    Why is it that I can click to turn OFF all my subscriptions to AOL and still being SPAMMED by you? Aren't you smart enough to realize this is alienating people? Why do you abuse those who want to be a customer? As poorly as AOL has done for 4 decades, you would think they would welcome new people and make them feel welcomed and safe here?

    The people that have run AOL for so long are clueless and inept! Why do you continue down this path?

    A true sign of insanity is doing the same thing over and over and expecting different results, and wondering why no one likes you?

    Look in the mirror and get right with yourselves!

    Why is it that I can click to turn OFF all my subscriptions to AOL and still being SPAMMED by you? Aren't you smart enough to realize this is alienating people? Why do you abuse those who want to be a customer? As poorly as AOL has done for 4 decades, you would think they would welcome new people and make them feel welcomed and safe here?

    The people that have run AOL for so long are clueless and inept! Why do you continue down this path?

    A true sign of insanity is doing the same thing over and over… more

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11. How does one delete a folder and stop taking away our freedoms by saying things you don't like are spam.

    Every time I get something Religious or from the right it is called spam. Have we lost our freedoms without being told?

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12. Dear Sirs, for the second time in four weeks, today I have not been able to post a comment. I complained the last time and suddenly, yeste

    Dear Sirs,

    for the second time in four weeks, today I have not been able to post a comment.

    I complained the last time and suddenly, yesterday I could post comments. I did post a few, but I cannot
    imagine how any of them could possibly have infringed your Terms and Conditions - or whatever you
    call your Censorship these days. For about two hours yesterday, I could participate in the Forums, but
    today, that right has again been withdrawn.

    Please do let me know what it is that I have supposed to have done wrong so that I can ensure that
    I avoid being so evil in the future. My only other solution is simply to remove myself totally from AOL
    which would be a pity since I have been loyal to AOL for more than 30 years and have never ever set
    out to offend anyone nor have I ever acted as a Troll. The fact that I use my original French ancestral
    name should inform you that I have a serious and mature nature - being in my late 70's - so having
    recently been criticised for having a "stupid name" by somebody using the name Terry 1 and then
    retorting to him that his name suggested chocolate, to which he replied my answer was a "THINLY
    VEILED RACIST REMARK" which it was not because, firstly that was not my intention and secondly
    Terry Chocolate manufactures: Dark Chocolate, Milk Chocolate and White Chocolate. He also told me he
    was going to report me, so if this present situation has anything to do with that incident about three weeks
    ago, please also investigate how and why he should have been insulting about my French ancestor, who, for
    your information, was a Steward for William the Conqueror in 1088, has 18 families in the UK descended
    from him, and his name also led to the development and use of the word Thesaurus.

    One final comment on racism. I have worked in 20 countries around the world and have made friends in all
    of them. I am not and have never been racist, although I have experienced it myself in other countries therefore
    it is something I would never do to anybody. However, I will react when I come across people whom I find to
    be distasteful, but this inevitably is based upon the way that they relate and behave with me. I will be nice and
    polite to anybody, regardless of their ethnicity, provided they treat me in a similar manner.

    I look forward to getting your reply as soon as possible because I do not feel that a loyal customer of AOL
    who has never suffered any problems until recently, should be treated in this way. Its almost as if you simply
    would prefer customers such as myself, should merely move their business over to gmail. I already do
    have a gmail account, so I can do that if you merely wish me to cancel the direct debits you earn money
    from on a monthly basis.

    Regards

    DThesorie (David Treasurer)

    Dear Sirs,

    for the second time in four weeks, today I have not been able to post a comment.

    I complained the last time and suddenly, yesterday I could post comments. I did post a few, but I cannot
    imagine how any of them could possibly have infringed your Terms and Conditions - or whatever you
    call your Censorship these days. For about two hours yesterday, I could participate in the Forums, but
    today, that right has again been withdrawn.

    Please do let me know what it is that I have supposed to have done wrong so that I can… more

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13. It it miserable to reset password. You do send set code to my E mail. That means I have to go thereabout lose the site with require to set t

    to set the new code.

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14. Possible Spam

    I am getting AOL email saying AOL is updating it's mailbox and if I don't do certain things I may lose the email in my mailbox. Is this true, or is it spam? I tried to ask this question in other ways, and I didn't find any. It is hard to find a way to ask questions on AOL.

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15. Possible Spam

    I am getting AOL email saying AOL is updating it's mailbox and if I don't do certain things I may lose the email in my mailbox. Is this true, or is it spam? I tried to ask this question in other ways, and I didn't find any. It is hard to find a way to ask questions on AOL.

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16. I do not speak Spanish. I do not read Spanish. E N G L I S H is my language..

    ENGLISH... It should not take FIFTEEN MINUTES to change my language to English E V E R Y T I M E I sign in. AOL used to be my 'fun email'. Now it is tedious. I hardly ever come here (unless I have an HOUR that I don't mind wasting.)

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17. No email listed to send spam or suspected fraud

    There is no listed email support address for sending spam or suspected fraud

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18. I was hacked. How do I protect my account?

    Someone hacked into my account and put their phone number and email as recovery info.

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19. Spam

    Way too much Spam on AOL mail, have to go to gmail.

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20. i need an answer to how 'covid' prevents someone on your employment from answering questions via e-mail!

    no answer yet as to why i cannot see nor post anything on the 'news' (as you see it) articles. as far as i can see, you seem to only ban people from seeing or posting anything that disagrees or have an opinion that is different than yours. where's our free speech? obviously, aol is a total leftist leaning organization who doesn't want anything that veers from their way of thinking, anyone who doesn't goose step with them, gets banned. way to go lefty! you should be allowing people see or to post ideas or comments, (within reason without foul language, etc.), that is free speech, but then again, there are those politicians who are trying to stifle our free speech rights and many companies are falling in line with them to remain in their favor, aol included it seems. if you are banning people from seeing or commenting, then we have a right to know why!

    no answer yet as to why i cannot see nor post anything on the 'news' (as you see it) articles. as far as i can see, you seem to only ban people from seeing or posting anything that disagrees or have an opinion that is different than yours. where's our free speech? obviously, aol is a total leftist leaning organization who doesn't want anything that veers from their way of thinking, anyone who doesn't goose step with them, gets banned. way to go lefty! you should be allowing people see or to post ideas or comments, (within reason without foul… more

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