AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
406 results found
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make easier to find support email so I can forward something to them
AOL Member Services aol.customer.support@aol.comHide
To nightwitch56@aol.com nightwitch56@aol.comref:00D0PDfmX.5004U109ycj:ref
188th ranked -
Recover password using power of attorney
Allow recovery of password with power of attorney, please. Mom is addled, does not do texts, seldom answers the phone. She is in Missouri, I, her daughter with POA, am in Colorado.
188th ranked -
Your help section is terrible. I want to be able to write what I need help about.
i need to be able to ask for help in my own words and get a response. This help is created by a bunch of nitwit geeks.
77th ranked -
make it easier!!!!!!
make it easier! it's impossible to EASILY FIND HOW TO CONTACT ANHYONE AT AOL
I'm now being told I've asked to deactivate my AOL email account. of course, this is not true where is the help? who do I contact? why do I even have to ask?
115th ranked -
SECURITY BUG
Hello,
I found a bug on your website, can I get any rewards for these bugs, I know you do not have a bug program. Critical Vulnerability of His Web Server An attacker could use this vulnerability to attack your Web site. I am a security researcher and hacker, I have found many vulnerabilities on various websites. It is a great honor for me if my work is appreciated as a reward.
Thank You
188th ranked -
Make flexibility/sync with older mail app versions that need generating passwords.
There is always a problem with generating passwords from AOL to use in older mail apps. The service is usually not available. Please come up with a new way or make an app like Outlook or add the features like it.
Limited features right now. I am sure you can come to some understanding.
Thanks,
188th ranked -
"New" AOL is not working for me. Why fix what was not broken. The new version is so bad I may leave AOL. Can I return toforme AOL mail?
Allow members to decide which AOL MAIL they want. The new one is dreadful. Considering a new site. I have been on AOL since 1998. Worked fine. This is a night mare. May I ask what genius created this mess?
77th ranked -
CLEARLY state where and how we should forward very questionable phishing expeditions.
Trying to get a fast email address to forward suspicious phishing emails is impossible. AOL seems to do everything so that it doesn't know about what's happening to real customers. PLEASE GIVE US AN UP_FRONT ADDRESS WHERE WE CAN FORWARD SUSPICIOUS EMAILS.
188th ranked -
change dob info
Hi, How can I change my date of birth please? I entered the date incorrectly on sign up.
115th ranked -
On September 1, server changes are now preventing imap connections
On September 1, 2022, server changes are now preventing imap connections to outlook, at least on my windows 7 computer and any type of connection on my kindle fire even with aol generated passwords. Impossible to share issues with tech support even if I pay for support. Are the days of AOL coming to an end?
53rd ranked -
I signed up for AOL Live Support Plus and am looking for the advertised Chat option but found none. Is this a fraud or what?
Need a Chat to solve a problem.
115th ranked -
I been with AOL for 11 years and I have called only one time to change my password and now I need to pay for a password reset wow Go google!
I been with AOL for 11 years and I have called only one time to change my password and now I need to pay for a password reset wow Go google!
77th ranked -
Your original feedback: I am hoping you will care enough to help me with email barrage, I get 300 email a day in my newmail and equal amoun
Your original feedback:
I am hoping you will care enough to help me with email barrage, I get 300 email a day in my newmail and equal amount in SPAM folder, , any personal mail I get is lost in it, I can block every thing that is not in my contact list and I did that but that is not the answer I want the barrage to stop, I love AOL I am 76 and I have had AOL since it began, I do not want to cancel but unless you can tell me how to fix this I…77th ranked -
i want to thank rep nani for fixing my spam/reg mail problem. while speaking to her we got disconnected and even though she did not call me
got disconnected and even though she did not call me back to reconnect she continued with resolving my problem perfectly. thank you nani job well done
188th ranked -
Why do I need a code?
Why do I need a code?
115th ranked -
Stop with the EFN advertisements all over my pages
Stop wtith The EFN advertisements all over AOL
188th ranked -
make it possible to save when editing contacts - doesn't work now!!
When editing a contact's info - it is currently impossible to save. Shouldn't have to delete and reenter!!!
188th ranked -
U SUCK
LETTING YAHOO TAKE OVER "AOL",WE SHOULDN'T HAVE TO PAY 4 THEM SCUM BAGS
188th ranked -
WHERE ARE THE IMAGES IN MY E MAILS? I FOLLOWED ALL "SUGGESTIONS" YOU LIST CLEAR CACHE RESET BROWSER>>>>ITS AOL MAIL NOTHING ELSE WHERE ARE
NO HELP< NO PHONE SUPPORT @$ NOTHING< HOURS OF READING TO FIND NONE OF THE ANSWER CORRESPOND WITH ANYTHING YOU SEE ON SCREEN >> WHERE IS OPTIONS? WHERE IS MAIL SETTINGS? JUST GETS WORSE AND NO REPLY EVER SICKENING!
77th ranked -
188th ranked
- Don't see your idea?