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380 results found

  1. 109th ranked
    1 comment  ·  Admin →
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  2. GET RID OF THE SICKENING WOKE NEWS FROM HUFFINGTON POST AND STOP MESSING WITH ME WITH CLOKE AND DAGGER SECUIRTY BULL!S

    GET RID OF THE WOKE ULTRA LEFT WING NEWS !!! Before I leave
    AND STOP MESSING WITH ME WITH THIS CLOKE AND DAGGER SECUIRTY BULL AND NEEDING SECURITY CODES OVER MY PHONE TO SIGN IN TOO MUCH BULL!

    109th ranked
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  3. On 6 July my AOL mail account was hacked and my contacts list stolen. Hacker solicited money from all contacts. Since then all my incoming

    On 6 July my AOL mail account was hacked and my contacts list stolen. Hacker solicited money from all contacts. Since then all my incoming mail goes directly to "recently deleted". How do I correct this?

    109th ranked
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  4. Y'all absolute are the worst.

    I need to reset my password.
    I click on the reset password link.
    Gives 2 options.
    1. To call. Which when you do, it's a premium service you have to pay for
    2. To use the online help service.
    But when I click for online help, it takes me back to the screen I started from where I asked for reset password. And it just keeps going around and around.
    Do you all actually think this is a good thing. It has to be on purpose because you created a ling to take you back to the original scren. y'all…

    109th ranked
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  5. There should be away for other people Emails to stop coming to my email. I shouldn’t have to pay for this.

    Find away to stop other people emails from coming to my email without me having to pay for this service

    179th ranked
    0 comments  ·  Admin →
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  6. Help support issue

    HELP SUPPORT SHOULD BE FOR ALL MEMBERS THAT HAS BEEN WITH YOU FROM THE START. I STARTED WITH YOU SINCE THE CD AND PHONE ACCESS. HELP SHOULD NOT BE ONLY FOR PAID CUSTOMERS. I CAN'T ACCESS MY EMAILS WHICH IS CRITICAL TO ME!

    48th ranked
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  7. Apollo-AOL scrambled my 25+ yr account and now says it can't validate w/o sychronization?

    What is that? Help is useless. Spam an issue when Yahoo was merged-but at least the mail was clear.

    179th ranked
    0 comments  ·  Admin →
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  8. Charging for help?

    How about if someone has lost access to their account you NOT CHARGE THEM. What the **** kinda BS is this? I need my account reset because I can't remember the password. I go to get help only to find out that I have to sign up for it and pay yall. No chance.

    73rd ranked
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  9. I can't create aolmail for my husband

    I can't create aolmail for my husband

    Hello, I am trying to open an aol mail to my husband and he does not send me the verification code, the button does not appear, what happens?

    179th ranked
    0 comments  ·  Admin →
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  10. why is my account labeled suspicious when I have been a member for 25+ years?

    After 25 + years why do I have to verify my identity? Is AOL becoming not a viable search engine. If this isn't resolved soon I will stop using AOL. NEED AN ANSWER!

    73rd ranked
    1 comment  ·  Admin →
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  11. 179th ranked
    0 comments  ·  Admin →
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  12. it would be nice if AOL Help actually helped me instead of trying to sell me an update to a new program.

    You stopped delivering my emails from smugmug a distributor of my photos, and wont help me get my notifications of sale. Instead all you want to do is sell me some ****, how about some support first.???

    73rd ranked
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  13. Provide an easily to be found email to report phishing

    On the mail home screen, provide the email address for reporting phishing

    179th ranked
    0 comments  ·  Admin →
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  14. Posting opposite opinion

    When I try to present an opposing opinion on a news article; sometimes my post gets rejected, saying your post doesn't adhere to our community standards; but I can't find how I am violating any of them. No cursing, no making fun of or bullying the other person. In fact, my post is just as respectful as the first poster, but mine gets rejected, and his stays up. The only difference in our comments seems to be that he/she is politically on the left, while mine is more conservative leaning. The only reason I can guess, is, that like Facebook,…

    48th ranked
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  15. Nathan from Phillipines? suggested I pay for basic aol question as to why I received a rate limited when I tried to sign on.

    Customer svc number did not state paid svc or 24x7 svc on your website for account help. I should not have to pay if a rate limited appears when I try to sign on. I only signed on once that day 6/2/22. That wouldn't be my fault. However; Nathan from Philippines wanted to charge me. He should have mentioned that in the beginning of the call. Also; a technical glitch once again will not let me sign in on my other emails with AOL; as if I can't have multiple emails with AOL.

    This is not an idea; however your…

    109th ranked
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  16. Please send me the security code on my mobile number +251 9842334 for my live.com is currently not operating

    Please send me the security code on my mobile number +251 9842334 for cefcod.ethiopia@live.com is currently not operating

    179th ranked
    0 comments  ·  Admin →
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  17. FRAUD REPORT

    I want to report fraud.

    109th ranked
    1 comment  ·  Admin →
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  18. Recover Account

    I Can NOT Recover My Wife's Account Without Closing Mine, To GO To Hers For The Code, IF I Do So, I Loose Connect To You ...
    Please Advise Or Correct Internally...

    376th ranked
    0 comments  ·  Admin →
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  19. Spam settings

    I need a way to keep @vt.edu e-mail from going to my spam folder, which is currently happening, Either a global change as a safe domain or a safe sender on my account. Thanks.

    179th ranked
    0 comments  ·  Admin →
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  20. Customer support agents are greedy, unhelpful liars

    My grandmother has been a faithful AOL customer for decades. Whenever she calls to receive help with her computer from your paid tech support service, the agents literally ALWAYS lie to her and sell her a ****** product that she did not need nor was even relevant to the issue that she was having.

    You should be ashamed to call yourself a helpful service, much less a service.

    When someone calls and asks for help with an issue that takes literally 5 seconds to fix, you should help them and not reach into their wallet.

    Let you reap only the…

    109th ranked
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