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382 results found

  1. Get better employees AOL!!!!

    Claudia C the lowest customer service guaranteed a disappointment

    179th ranked

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  2. 179th ranked

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  3. 32nd ranked

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  4. Don't disconnect tech support customers.

    You need to terminate your Tech Mo. He wasn't that helpful, cut me off & hung up on me

    179th ranked

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  5. AOL Conversations switches me to the UK version when I click on replies. My profile is correctly set to English - United States.

    I've tried to correct this using AOL Help's suggestions. When I called them, they hung up in the middle of the conversation.

    179th ranked

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  6. Stop intefering ewith my message responses

    Eliminate all Harris-Walz promo

    378th ranked

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  7. Datamask does not install properly. I have screenshots showing installation is compromised.

    Have an advanced tech look into this. I did have assistance from AOL, but it was unsuccessful.

    179th ranked

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  8. I believe it too late to for AOL to improved after over 30 years I an leaving

    I believe it too late to for AOL to improved after over 30 years I an leaving

    179th ranked

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  9. Stop all Harris Waltz propaganda

    stop all propaganda from the NAZI Kamala Harris and the Democratic Nazi communist party,

    they are only propaganda directed at weak minds that failed in life to be productive enough to even have their votes counted.

    179th ranked

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  10. lines down the left side of the emails

    AOL, I keep responding to you HERE, at Feedback. I am not on X, I don't DM. Please help me and all the others who have complained about this constant problem, as I have described below.
    AOL, you responded to me by email, but it says I cannot reply.
    I don't know what a "DM" is and I am certainly NOT on "x.com"
    What is happening is simple, as everyone else has said, every time you either forward or reply ANOTHER line appears all the way down the left-hand side. So as I communicate back and forth, some of my…

    179th ranked

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  11. 179th ranked

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  12. Election FREE page

    You have done this before so you have the data on how popular it was. Maybe it is something to consider putting back once more.

    109th ranked

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  13. Rejected for no reasons given with no appeals by AOL

    My comment account has also been rejected for NO GOOD REASON & I have not misused any of the guidelines listed. No profanity, threats, lies, vulgar languish OR starting a fight on purpose. This is not how to treat a 20 plus year PAYING customer. All comments , Even praise, Is now rejected without a warning, A reason,a notice, & any appeals I have made go unanswered by AOL. I guess your not interested in my business anymore. I'll find another server.

    179th ranked

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  14. STOP the ads on each and every screen!

    STOP ads on each and every screen!

    73rd ranked

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  15. 109th ranked

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  16. traduction en francais

    impossible de trouvez le traducteur en français

    179th ranked

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  17. Lose your bias against President Trump

    Everything you write in your so-called "news" relating to President Trump is biased against him. Whether you like it or not the majority of Americans are supportive of President Trump. And when he wins the next election I hope he remembers who supported him and WHO DIDN'T.

    73rd ranked

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  18. STOP EDITING MY EMAILS IT IS NOT UP TO YO TO DECIDE IF THEY ARE SPAM

    DON'T LIKE YOUR MESSAGE 'WE THINK THIS IS SPAM"
    KEEP YOUR NOSE OUT OF MY BUSINESS. I DON'T NEED
    YOUR HELP TO DECIDE WHAT IS SPAM.

    179th ranked

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  19. Get Kamala Harris's pop up OFF MY F@CKING EMAILS!

    GET KAMALA OFF! YOU NEED TO BE NUETRAL _ THIS IS EMAIL NOT POLITICS

    43rd ranked

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  20. Hardware problem: call support 800-827-6364, wants the 1st 3 letters of my email addr, can't hear me.

    You have no way on your web site to report obvious problems like this one. As stated above, I needed to call Support, dialed above number. Automated voice wanted the first three letters of my email address but couldn't hear (did not respond to) my voice. Tried half a dozen times.

    109th ranked

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