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380 results found

  1. problem with automated system when calling AOL

    When calling in AOL, the automated system asks me for the first 3 letters of my email. It is abs and the system asks me to repeat multiple times before sending me to an agent. Would like this fixed. Thanks so much.

    179th ranked
    0 comments  ·  Admin →
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  2. why am I blocked from entering comments in news stories ?

    Something has changed recently for comments in news articles. If I click on read all comments, it just take me to another page of the same content. I also can't post in comments section. What's up ?

    109th ranked
    1 comment  ·  Admin →
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  3. Now that you seem to have changed the format and only show a few posted comments, will you tell us how to see the rest of the comments.

    How do you look at other than the few posted comments you show? Clicking on the line that says more comments does nothing.

    48th ranked
    0 comments  ·  Admin →
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  4. Customer Service

    Every, yes every, representative I have spoken to has been kind, helpful, patient and given me the BEST support. Managers, please take a moment to tell your phone reps how special they are!

    109th ranked
    0 comments  ·  Admin →
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  5. If I am logged into my account. Why do I have to sign in to post a comment.

    I am logged into my account. I read my mail. I start reading news items on the home page. When I try to comment, I get a message that says "sign in to post." Tell me again what I am paying for. Fix this or give me my monthly money back.

    29th ranked
    3 comments  ·  Admin →
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  6. WHY ARE 99% OF MY MESSAGES NOW BEING SENT TO THE SPAM FOLDER. WHY DID AOL START TO DO THIS ON THEIR OWN. HOW DO I STOP THIS FROM HAPPENING?

    AOL TROUBLE

    376th ranked
    0 comments  ·  Admin →
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  7. I need to get rid of 2,000 old emails and do not know how to do it.

    I am old and very sick and do not know what to do.

    179th ranked
    0 comments  ·  Admin →
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  8. Improve the service for AOL chat

    After reviewing the other items listed, it seems this is an issue that needs a lot of attention but it seems not to be addressed. Bad customer service should not be left like this to be repeated over and over. I am disappointed. First time I ever needed it and not be available. I know just another disappointed customer!

    179th ranked
    0 comments  ·  Admin →
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  9. I have been trying to edit my favorites for two weeks. Please fix it

    179th ranked
    0 comments  ·  Admin →
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  10. https://aol.mydashboard.oath.com/delete-my-account has been "this site can not be reached " for days

    https://aol.mydashboard.oath.com/delete-my-account has been "this site can not be reached " for days

    179th ranked
    0 comments  ·  Admin →
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  11. How can i have comcast mail displatedvwithmy aol mail

    I also have comcast mail whydoesnt itshowwithyaol mailinbox

    179th ranked
    0 comments  ·  Admin →
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  12. Why am I banned from the comments sections?

    Are you Big Brother now? There doesn't seem to be any actual human beings working for your company. No one responds to any of these comments listed below. I had one person respond that couldn't help me because AOL had to respond to me. Still waiting........

    32nd ranked
    2 comments  ·  Admin →
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  13. Add a link to the site that monitors hacking and phishing attempts. I want to fwd one that claims to be from AOL but isn't.

    179th ranked
    0 comments  ·  Admin →
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  14. AOL GOLD beta not working properly on Windows 11

    c:\Users\user1\AppData\Local\ is where AOL GOLD is installed.

    On Windows11 each user must have their own MS userid & PW.
    but other users don't get aol as it's not in the PROGRAM FILES directory.

    Do you have a fix for this?

    179th ranked
    0 comments  ·  Admin →
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  15. remove those idiotic "haters of AOL" spam spasms

    delete those idiots rants

    179th ranked
    0 comments  ·  Admin →
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  16. ****

    179th ranked
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  17. Your "help" line is useless. You need a way to have the customer write an email and send it, instead of making him go thru hundreds of FAQS

    11th ranked
    Gathering Feedback  ·  7 comments  ·  Admin →
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  18. aol help leads you to the "billing" department to sell a service. Have a real help line.

    43rd ranked
    Gathering Feedback  ·  1 comment  ·  Admin →
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  19. How is it that COVID is affecting email support? Can't your employees work remotely like other technology companies?

    Join the 21st century. Provide something remotely resembling average support for your customers. Provide a way for your support team to provide email support. How is it you can still do phone support (for paying members) during COVID but you can't provide email support?! Please transfer verizon emails to another company that actually cares about providing support.

    48th ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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  20. Connect to chat faster

    It took quite a while for my chat connection to happen. I had waited almost 10 minutes. Ran to get my phone and then got connected. It was frustrating to wait so long.

    48th ranked
    Gathering Feedback  ·  0 comments  ·  Admin →
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