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386 results found

  1. stop the censoring!

    quit with the censoring of our comments that do not contain any 'hurtful' words! i can like or dislike something and it appears that any of my comments post, but they don't and there is nothing 'mean' in them. i may disagree with one of your left leaning news stories and say why, which is my right to do, but for you to censor it because you don't agree with me is wrong! i also cannot see any replies to other posts, not any can i see! WHY?????

    73rd ranked

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  2. Good aid from chat but unable to access direct email to you to copy ransomware threat from AOL email user

    Good aid from CHAT but unable to access direct email to you copying the ransomware AOL user email I cut and pasted to Word document received last night. to confirm report of same. Will Gravely 720-283-3351

    179th ranked

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  3. 179th ranked

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  4. AOL mail review pane drag bar disappeared, even though pane enabled in settings.

    AOL mail review pane drag bar disappeared, even though pane enabled in settings. Clearing cache, logging in again, and restarting had no effect.

    109th ranked

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  5. How to Block permanently all Spam emails at once?

    Getting hundreds of spam emails. How do I Block permanently all Emails with one click?

    109th ranked

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  6. 109th ranked

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  7. problem with automated system when calling AOL

    When calling in AOL, the automated system asks me for the first 3 letters of my email. It is abs and the system asks me to repeat multiple times before sending me to an agent. Would like this fixed. Thanks so much.

    179th ranked

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  8. why am I blocked from entering comments in news stories ?

    Something has changed recently for comments in news articles. If I click on read all comments, it just take me to another page of the same content. I also can't post in comments section. What's up ?

    109th ranked

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  9. Now that you seem to have changed the format and only show a few posted comments, will you tell us how to see the rest of the comments.

    How do you look at other than the few posted comments you show? Clicking on the line that says more comments does nothing.

    49th ranked

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  10. Customer Service

    Every, yes every, representative I have spoken to has been kind, helpful, patient and given me the BEST support. Managers, please take a moment to tell your phone reps how special they are!

    109th ranked

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  11. If I am logged into my account. Why do I have to sign in to post a comment.

    I am logged into my account. I read my mail. I start reading news items on the home page. When I try to comment, I get a message that says "sign in to post." Tell me again what I am paying for. Fix this or give me my monthly money back.

    29th ranked

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  12. 382nd ranked

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  13. I need to get rid of 2,000 old emails and do not know how to do it.

    I am old and very sick and do not know what to do.

    179th ranked

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  14. Improve the service for AOL chat

    After reviewing the other items listed, it seems this is an issue that needs a lot of attention but it seems not to be addressed. Bad customer service should not be left like this to be repeated over and over. I am disappointed. First time I ever needed it and not be available. I know just another disappointed customer!

    179th ranked

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  15. 179th ranked

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  16. 179th ranked

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  17. How can i have comcast mail displatedvwithmy aol mail

    I also have comcast mail whydoesnt itshowwithyaol mailinbox

    179th ranked

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  18. Why am I banned from the comments sections?

    Are you Big Brother now? There doesn't seem to be any actual human beings working for your company. No one responds to any of these comments listed below. I had one person respond that couldn't help me because AOL had to respond to me. Still waiting........

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  19. 179th ranked

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  20. AOL GOLD beta not working properly on Windows 11

    c:\Users\user1\AppData\Local\ is where AOL GOLD is installed.

    On Windows11 each user must have their own MS userid & PW.
    but other users don't get aol as it's not in the PROGRAM FILES directory.

    Do you have a fix for this?

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