AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


  1. 2 Accts. with the same name. How to delete one and retain the other?

    I have 2 accts. with the same name (GRDU8 and grdu8). How can I retain one and delete the other?

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Take emails and do no erase my mail without permission

    Start doing your job and fix the email erasures.

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. AOL's IMAP email access has been down for goind on 18 hours. Is anyone working on it? Does anyone even know its not working?

    Please fix the IMAP servers They've been down for going on 18 hours. Only the webmail interface is working.

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. for 6 months aol blocking my posts

    for 6 months aol blocking my posts

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  5. America Store seems to be promoting a very big SCAM.

    Investigate American Stores advertisements and determine if they represent AOL. The ads show and infer that we would buy something very costly for low dollars. They switch, in hard to find print, to some cheap product. Bait and Switch?? Is this AOL?? A 4 wheel off road vehicle for 39.98--- hahaha. more like 18,500 for the vehicle shown. Tell me if you can read this ad to actually say that it is a helmet.

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. 51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Stop employees from targeting users

    I have been a premium member for over 24 years and some leftist employee has set up so that all of my posts are being rejected automatically with out review. This has to stop immediately and this employee should be termonated.

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Moderator is blocking my post for no reason.

    My post are blocked for no reason.

    11th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. 51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Stop censoring comments just because they differ from MSM narrative.

    Unblock me on the comment section. Censorship is un-American!

    18th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  11. how to make font bigger

    please tell how to make words bigger. new computer

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. 51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. 121st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  14. Password acceptance ?

    I need password acceptance !

    33rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Scam to change password

    I was just told that in order to get password recovered for my Childs account, we would have to sign up for a premium service with a monthly fee!

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Why are you rejecting my posts! Answer please!!!

    Answer why my posts are being rejected!

    18th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Change Conversation room guidelines

    I reported a comment that included the vulgar slang for a woman's genitals (t _ a t) that was used in two different comments. They returned the comments to the web site! I don't know who is verifying these sites, but they need to be taught what is vulgar and what isn't. I have seen them block the word racist....when it is not being used to insult, but they will leave comments that call blacks animals, etc.

    51st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. 33rd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. How is it that COVID is affecting email support? Can't your employees work remotely like other technology companies?

    Join the 21st century. Provide something remotely resembling average support for your customers. Provide a way for your support team to provide email support. How is it you can still do phone support (for paying members) during COVID but you can't provide email support?! Please transfer verizon emails to another company that actually cares about providing support.

    22nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base