AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
364 results found
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Teach customer service skills.
Stop trying to "up sell $29.99" services to people on Social Security who have been customers for over 20 years. Your agents are far more interested in making you $$$, than helping the people around when you were the "top dog" of email. Shame on you
105th ranked -
Not an idea... a plea for help:
I'm a paid subscriber to a Daily E-Mail from GoComics.com. For the last week and a half I haven't received my expected e-mail from
Please look into it. They say they've been sending them. I've not had this problem for the 15 years that I've subscribed. And I believe I'm still receiving all my other e-mails.
Thank you, Mike Carlin
175th ranked -
fix font size stability
Changing font size fails to stay put in writing new mail. 5 helpers could not fix this. SO FIX IT. I WANT FONT SIZE TO STAY WHERE I PUT IT IN WRITING AND READING MAIL. DOES NOT WORK. HELP IS UNABLE TO FIX IT.
105th ranked -
You keep asking for me to create a default email should I ever be locked out of my account....Well, You make it impossible to do so.
Go back to your original design and format. This new, improved and alienating design is impoverished and you are losing customers.
175th ranked -
Stop asking for so many emails and phones numbers for verification unable to turn this off OMG
Disable all these extra requirements they are messing up my acccount
175th ranked -
STOP SENDING ME AOL ADS WHEN i AM paying aol for AD FREE usage!
I have paid AOL for past 5-6 months and AOL keeps showing me ADS!!
Don't sell consumers AD FREE PLAN and make them see your AOL ADS!!! Stop this!!32nd ranked -
175th ranked
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How can I retrieve a code while I'm on another service? I want to receive notice to my phone 614-679=-8423?
How do I set up this change?
175th ranked -
THERE ARE AUTO ADDED EMAILS THAT I WANT TO GET RID OF HOW DO I
THERE ARE AUTO ADDED EMAIL ADDRESSES THAT I WANT TO GET RID OF HOW DO I DO THAT - IF AN EMAIL COMES TO ME IT'S EMAIL SENDING ADDRESS IS APPARENTLY SAVED AND IS THEN SUGGESTED AND THERE SEEMS TO BE NO WAY TO GET RID OF IT - IF THERE IS I WOULD LIKE TO KNOW HOW - IT IS NOT IN MY CONTACTS IT IS AN AUTOGENERATED SUGGESTION BECAUSE THAT EMAIL ADDRESS HAD SENT ME ONCE AN EMAIL
105th ranked -
I am so tired of posting replies to articles on AOL and immediately they are rejected. an post yes or no and immediately they are reject
Every time I post on an article--it's rejected immediately. I appeal and am supposedly to get a reply--I never do--I could post yes or no and right away--it's rejected. I see so much worse than what I could post and they are okay--so please fix this. I am about ready to leave AOL because of this.
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175th ranked
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AOL 's Help is AWOL. A one of my e-mail accounts is now gone and is not that old. I am looking for free support even if it is a chat box
Where is AOL's free chat support?
Your help page keeps building us watches when all we need to know IS THE TIME!
175th ranked -
What to Do?
There are so many problems with AOL Gold that never get fixed. Why??
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175th ranked
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175th ranked
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The Free AOL is messing up. There is no send button
I have the Blue Classic AOL and today 12/24/23
Aol has no Send button. Not in Draft or compose or forward.
Please FIX42nd ranked -
i keep getting a lot of spam mail in my emails why?
my email keeps getting spamed
175th ranked -
how does one SIMPLY update payment info on your **** maze of websites?????
how does one SIMPLY update payment info on your **** maze of websites?????
175th ranked -
Census and Blocking my Posts
Please unblock all my posts that have been blocked for almost 3 years now regardless the content. I was posting anyway just to express myself and now, I want to read my own posts all the way back to 2016 like it used to be. I can only scroll down to see the last few posts. Please restore my acct.and my right to post on the forum.
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175th ranked
- Don't see your idea?