AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
364 results found
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I appreciate the effort you have invested in working with us to resolve this issue. However, it looks like you were not receiving our emai
I appreciate the effort you have invested in working with us to resolve this issue.
However, it looks like you were not receiving our emails because your email provider is still bouncing our messages back. You may need to reach out to your email provider for further assistance
175th ranked -
175th ranked
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Let me see anything attached to my email
I need to see attachments from the Ohio State Medicaid program and you will not let me open them.
175th ranked -
Spam box has not shown how many emails inside of the Spambox
A lot of my emails went into spam box and the spam box doesn’t shown how many email inside of the spam box. Is AOL designed it in purpose?
175th ranked -
yes you bill
you are an *******
105th ranked -
Please update your 3rd party setup instructions to reflect having to sign into AOL to generate a OTP to be successful.
The instructions need to remind folks to sing in online and generate a OTP for the new device they are connecting.
175th ranked -
10-8-23 My feedbacks deleted
10-8-23 all my feedback deleted regarding you harassing and terrorizing me. Asking for phone verification code is unnecessary pain for users. Apparently, we cannot complain because you deleted all negative feedback. It terror on steroids.
105th ranked -
You can explain this mesage, since the referened email adderss is not mine, and has no conenecion to me.
What is this? A scam? email address unknown.AOL Member Services
www.aol.com
From:
aolmemberservices@email.aol.net
Unsubscribe
To:
ragarrison@aol.comTue, Nov 7 at 6:52 PM
AOL
Dear Cathy,
We noticed that you haven’t signed in to your account marrcat4@aol.com in a while. If you would like to continue receiving emails with this account, please visit mail.aol.com and log in by February 4, 2024. If you do not log back in, this account will stop receiving email messages and the entire contents of your mailbox will be subject to deletion, including all email messages, settings, and folders.
175th ranked -
Stop harassing users asking for sign in code daily-You are pompuos idiots not caring about users
10-6 and 10-9 Stop harassing users asking daily for verification code-you are not a financial institution but bleeping email. Also, we do
not log in our credit card/bank accounts daily. Fix the issue
unless you harassing users solely for racist or political
reasons. Using VPN is a modern technology to protect
account and we do not have to drop it for your atavistic
convenience. This is IT terror not protecting cunsumers. You are pompous self-importan a,,holes175th ranked -
10-7-23 -You deleted all my feedback regarding harassment. censorship on steroids. Let users speak so you can improve service
10-7-23 -You deleted all my feedback regarding harassment. censorship on steroids. Let users speak so you can improve service
175th ranked -
Lost e-mail, now being told that in order to have technical support to retrieve e-mail I have to pay.Sounds like extortion, contacting FCC!!
Lost at least 3 weeks worth of e-mail, now being told that in order to have technical support to fix the problem that AOL created that I have to get a premium account. This sounds like extortion! Holding my e-mails *******. I am contacting the FCC.
175th ranked -
175th ranked
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I used to be able to alphabetize my inbox emails for easy deletion. Now there is no option. I am frustrated and upset
How to alphabetize inbox emails. This option used to be available before your changes came. I don't like the changes.
175th ranked -
Fix Instructions
Please correct your instructions on how to restore Contacts. When I click on the contact setting - There is NO "More" button to use to retrieve the restore option. From my MAC
175th ranked -
An opening page at beginning prevents going to emails directly..and too few fonts
Get rid of that opening page and the next one and let users go directly to email.'
Add more font choices.175th ranked -
SWITCH BACK TO AOL CLASSIC RE: NOTHING HAS WORKED IN YAHOO, INC. AND YOUR HELP SERVICE IS TERRIBLE.
YAHOO, INC. EMAIL IS TERRIBLE!! I HAVEN'T BEEN ABLE TO USE MY VERIZON EMAIL ACCOUNT SINCE YOU SWITCHED FROM AOL TO YAHOO, INC. RE: NOTHING WORKS, I CAN'T EVEN DELETE MESSAGES FROM MY INBOX. I'M PAYING A MONTHLY FEE FOR AN EMAIL ACCOUNT THAT'S UNUSABLE. PERHAPS FILING AN ATTORNEY GENERAL'S OFFICE AND FTC COMPLAINT WILL MOTIVATE VERIZON TO SWITCH CUSTOMERS ACCOUNTS BACK TO THE PREVIOUS VERSION OF AOL AS PER CUSTOMERS' REQUESTS.
175th ranked -
GARBAGE PROGRAMMING FAULTS IN NEW VERSION OF SOFTWARE and useless means of contact
Response to the below email.
I don't use Twitter ( too many poor quality exchanges) or Facebook ( privacy issues), so if you wish to get the information you suggest you might like, in the below message, and in the related reply sent simultaneously, just provide a proper email address and case numbers etc. for the exchanges.
ie - the Old Ways do work. = Your innovations are valueless. And your long term policies of blocking contact and minimising support are now "reaping their reward"?
---- Forwarded message -----
From: AOL no-reply+aol@feedback-poweredby.uservoice.com
To: "asbeesley@compuserve.com" asbeesley@compuserve.com
Sent: Wednesday, 4…175th ranked -
Get someone to talk to your customers that can be understood.
It’s hard to talk to people that don’t speak good English.
175th ranked -
I am very dissapointed in your service. I have been with AOL for many years and now that your shortcut isn't working I am told i need to pay
I am suddenly unable to use of tne of the aol features- I am getting an error message. something is broken on aol and I would like it fixed. I have been a long standing customer for many years and now when I need help you want me to pay for fixing your short cut.
that is wrong!
please have someone from tech support call me and get this feature fixed
thank you175th ranked -
The link to get my mail says it's unavailable so I have to click twice on everything.
The link to get my mail says it's unavailable so I have to click twice on everything. There isn't any way to fix it.
175th ranked
- Don't see your idea?