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404 results found

  1. have people that know what they are doing and have them in the USA

    theAOL Help department is a SCAM !!!!

    they wanted to take a phot of my driver's license. !!!!!

    50th ranked

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  2. I need my older email.back

    My older email that was just like this one minus one digit had access to pictures that I can't get that are irreplaceable family pictures and it says it closed out due to age okay so why not reopen it or let me make new with sane name so I can get access to accounts that have ireellaceable pictures ugh it's frustrating.

    190th ranked

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  3. Restructure censor guidlines

    SHUT DOWN YOUR COMMENT SECTION IF YOUR MODERATORS ARE GOING TO BE BIAS, ALLOWING RIGHT-WINGERS TO BASH BIDEN & DEMOCRATS BUT REJECT ALL REBUTTAL COMMENTS AGAINST TRUMP!!!

    401st ranked

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  4. My phone # is my land line and you cannot verify it because you cannot send me a code. Daa! You just assume everyone has a cell.

    My phone # is my land line and you cannot verify it because you cannot send me a code. Daa! You just assume everyone has a cell How do you turn Verify OFF?

    190th ranked

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  5. Teach customer service skills.

    Stop trying to "up sell $29.99" services to people on Social Security who have been customers for over 20 years. Your agents are far more interested in making you $$$, than helping the people around when you were the "top dog" of email. Shame on you

    113th ranked

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  6. Not an idea... a plea for help:

    I'm a paid subscriber to a Daily E-Mail from GoComics.com. For the last week and a half I haven't received my expected e-mail from

    comics@mycomicspage.com

    Please look into it. They say they've been sending them. I've not had this problem for the 15 years that I've subscribed. And I believe I'm still receiving all my other e-mails.

    Thank you, Mike Carlin

    190th ranked

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  7. fix font size stability

    Changing font size fails to stay put in writing new mail. 5 helpers could not fix this. SO FIX IT. I WANT FONT SIZE TO STAY WHERE I PUT IT IN WRITING AND READING MAIL. DOES NOT WORK. HELP IS UNABLE TO FIX IT.

    113th ranked

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  8. You keep asking for me to create a default email should I ever be locked out of my account....Well, You make it impossible to do so.

    Go back to your original design and format. This new, improved and alienating design is impoverished and you are losing customers.

    190th ranked

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  9. Stop asking for so many emails and phones numbers for verification unable to turn this off OMG

    Disable all these extra requirements they are messing up my acccount

    190th ranked

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  10. 190th ranked

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  11. 190th ranked

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  12. THERE ARE AUTO ADDED EMAILS THAT I WANT TO GET RID OF HOW DO I

    THERE ARE AUTO ADDED EMAIL ADDRESSES THAT I WANT TO GET RID OF HOW DO I DO THAT - IF AN EMAIL COMES TO ME IT'S EMAIL SENDING ADDRESS IS APPARENTLY SAVED AND IS THEN SUGGESTED AND THERE SEEMS TO BE NO WAY TO GET RID OF IT - IF THERE IS I WOULD LIKE TO KNOW HOW - IT IS NOT IN MY CONTACTS IT IS AN AUTOGENERATED SUGGESTION BECAUSE THAT EMAIL ADDRESS HAD SENT ME ONCE AN EMAIL

    75th ranked

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  13. I am so tired of posting replies to articles on AOL and immediately they are rejected. an post yes or no and immediately they are reject

    Every time I post on an article--it's rejected immediately. I appeal and am supposedly to get a reply--I never do--I could post yes or no and right away--it's rejected. I see so much worse than what I could post and they are okay--so please fix this. I am about ready to leave AOL because of this.

    113th ranked

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  14. 190th ranked

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  15. AOL 's Help is AWOL. A one of my e-mail accounts is now gone and is not that old. I am looking for free support even if it is a chat box

    Where is AOL's free chat support?

    Your help page keeps building us watches when all we need to know IS THE TIME!

    190th ranked

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  16. What to Do?

    There are so many problems with AOL Gold that never get fixed. Why??

    190th ranked

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  17. 190th ranked

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  18. 190th ranked

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  19. The Free AOL is messing up. There is no send button

    I have the Blue Classic AOL and today 12/24/23
    Aol has no Send button. Not in Draft or compose or forward.
    Please FIX

    42nd ranked

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  20. 190th ranked

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