AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
124 results found
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Moderator is blocking my post for no reason.
My post are blocked for no reason.
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Why are you rejecting my posts! Answer please!!!
Answer why my posts are being rejected!
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Stop censoring comments just because they differ from MSM narrative.
Unblock me on the comment section. Censorship is un-American!
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deseo estas ventanas en español
Deseo tener mi correo de AOL en español, Gracias
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stop charging for support, when we already pay for service - ($26.99 monthly).
why pay for extra service support when we already pay for monthly service. when I finally get on the AOL chat, they give me the wrong information anyway, to assist in troubleshooting a problem. 1.) McAfee caused a problem, slowing my computer to a crawl. 2) I was hacked, which never should happen on AOL anyway.Service sucks.
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Fix your e-mail support option link
Nothing happens when I click on it and no one is available to chat … nor is the address listed anywhere that I can find.
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Blocking posts that are innocuous. Why?
I can understand blocking an insensitive or harmful post, but to block ALL posts is censorship. Blocking a political post now and then I understand, but to block ALL posts, no matter what is ridiculous and as a paying member of AOL, I want my posts to NOT be blocked. Please unblock my account now!
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your customer service is HORRIBLE
Your customer service is HORRIBLE
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HELP should be free or else it forces us to go to gmail when we would like to stay with AOL.
I need help to unfreeze receipt of emails after I was hacked. But I can't get help without signing up for free trial and giving cc information, which means I have to switch to gmail after 30 years of using aol, which I would prefer not to do. You need free AOL help.
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Unable to get my e mail. HELP!!
Unable to get my AOL email. HELP!!
garbadesource@aol.com -
What is going on in the comments section?
So many people are stating the same thing here!! Will anyone from any company that is aol, respond and do something about it!!
There are horrible comments from mostly republicans, because the absolutely trash democrats. Why are you allowing this? And are these comments generated by republican groups/bots? It would make sense if republicans were behind this situation. These people then flag all the democrats so our voices don't get heard. Hello! Anyone in there? -
AOL Help is useless and a waste of time
Why doesn't AOL be honest about providing help. From the get-go, admit that you don't want to answer help inquiries. Being forthright about such matters would save a lot of time and effort. I'd appreciate honesty, in fact much more the dancing that AOL currently uses. You might even start a trend! If you don't want to help (or can't!), say so.
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Password reset
it is really poor customer service to not help reset a password. Forcing users to sign up for a service that they may not need or use ever again does not make a person want to use your services. There are other free email accounts that can be used in your place.
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There is no reason to reject my posts for the past two months. Stop blocking people for no reason!
There is no reason to reject my posts FOR THE PAST TWO MONTHS! Stop blocking people for no reason (or to forward YOUR agenda!).
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WHY am I not allowed to post anything???
Even if I type "HELLO" into a comment box, it gets REJECTED saying that I violated aol policy....WHAT???
Who is running this thing? -
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Your Comments section is not user friendly and also getting flagged for the slightest comment that goes against the left's socialist agenda
Why can't I get to my comments when I see that there's a response? First, you have me flagged for some reason, probably because I don't go along with the leftist narrative; however, I was flagged for using the word ***, really? When I click on my notifications, AOL doesn't take me back to that conversation point, and I have to search to find the response. It should take me right to the comment.
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why are you blocking my comments on AOL?? I pay for this service vidaz28@aol.com
stop blocking my from making a comment
- Don't see your idea?