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Your help in aol mail is useless.

Help ***!

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  • FRED DAHLGREN commented  ·   ·  Report

    Agreed. Spending an hour or more on hold to try and resolve and email issue that was the result of AOL's unannounced tinkering with their login security protocols is infuriating!

  • KIM VANEK commented  ·   ·  Report

    The chat line as well as the 1-800 line is useless.

  • Rico commented  ·   ·  Report

    Why do we pay for AOL to not provide a service? I get an endless recording that loops when I put in a choice and says "I don't get it" That is true, AOL doesn't get it. We are paying to receive service, not NOTHING.

  • Anon commented  ·   ·  Report

    I just 'updated' my verification status...but was told that I must have tech support and pay for Ito use the envelope icon to access my account. I also have trouble sending images suddenly on my iPad AOL .
    I am about to leave AOL after all these years,

  • JACIN MUELLER commented  ·   ·  Report

    You charge for your so called service yet all i get is ******** !!!!!! Post a comment and it is deleted automatically ! going to go to G mail !!!!!!!!!!! we will see how you feel after i stop paying you clowns !!!!!!!!

  • Anonymous commented  ·   ·  Report

    I agree; I want to close my account however will sub users accounts be closed also? They wish to remain with aol.

  • Michell K Philips commented  ·   ·  Report

    Not happy trying to delete mail in y trash but an error comes up saying ail is not there BUT IT is visually there still!

  • marismk commented  ·   ·  Report

    5 weeks of AOL mail serious problems. Reporting a bug gives an error message;( can't send!!) AOL/VERIZON you should loose your Internet license.

  • Warren Johnson commented  ·   ·  Report

    I wanted to ask a question via email to AOL and can't find anywhere to do this. Verizon screwed us when it moved to AOL.

  • Anonymous commented  ·   ·  Report

    On the phone, the AOL representative advertised technical support services if I signed up for $4.99 a month. I was concerned about this given I did not feel assured I would ever reach technical support. After waiting on the phone for 2 hours a day for 2 days in a row, I never was connected with a representative. This is COMPLETELY UNACCEPABLE to bill me for this $4.99 on principle. Please refund me as soon as possible. It is so unreasonable to bait and switch customers like this. Especially ones who have been with your services for 25 years.

  • Barbara Shubkin commented  ·   ·  Report

    I agree with you.l just wanted to change my e-mail settings wouldn't show and couldn't how to do it.

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