AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
364 results found
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How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you
We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list
32nd ranked -
Give local news on AOL Homepage Where It Says Local News
Ever since you got Yahoo to do your Local News on AOL Home Page I am NOT getting local news. You used to use a local newspaper or TV station for local News but today for instance I got Ohio News. Other days it is news for other parts of the United States,. I know Verizon now owns AOL and Yahoo but Yahoo is NOT giving LOCAL NEWS. I have written to you earlier about this but still getting news that is NOT LOCAL. Please correct this or get rid of LOCAL NEWS part of news page.
175th ranked -
175th ranked
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It'd be real nice if it were easy to create a new screen name. All I can find is a list of them. :(
Give a link for changing/creating screen names.
175th ranked -
175th ranked
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Your app ***
I have had this account since aol was founded. Now I am considering moving to another provider. This decision, on your part, is absurd and problematic. I already get laughed at for maintaining my aol account, so your decision is to make it worse?
175th ranked -
Shorter wait time for tech support
Have more technicians available
175th ranked -
175th ranked
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remove birthdate from personal accounts
Its private data according to the U.S. government
46th ranked -
Allow for bulk deletion of old emails such as by dates, year or number
Many of us have lots of old emails in our inbox (eg 20,000) . There needs to be a method of clearing out old emails either by year or by a date range . It is too tedious to delete old emails one at a time
175th ranked -
People complain about your security part! Correspondence do NOT go through. I already gave up with Skype. There is more programs and better
Stop security non-sense. Only if requested.
I stopped use Skype and recently gave up.
There is more better programs than yours.
e-mail different for my confidential message protection175th ranked -
Do you ever think it would be possible to actually get to a website when searching instead of going page to page to page.
Open up a particular website and you have 10 other site possibilities show up on the next page. Open one of those and your have more websites. Open one of those and you have more. You just never get to any usable website. You could easily spend an hour or more opening website after website that just yields more pages of websites.
It is truly an exhausting experience trying to get anywhere.105th ranked -
Sort "Sent" emails by alphabetical order
I can no longer sort my "Sent" emails by alphabetical order. Please restore this function.
175th ranked -
Allow the "From" button work to alphabetize emails
I was always able to keep my emails down to a manageable number because it was easy to delete emails once they are alphabetized. Now the From button does nothing.
Rita105th ranked -
Help needs vamping up
Key words in the help feature are not linking with other key words in the text. If you can't figure that one out, bite a bullet!
25th ranked -
Should be able to search. I delete emails in Outlook & they get sent to me again. Getting 2 copies of each email
make help searchable
105th ranked -
User:*** Has NO AOL-Stationary-Paper??!!!
Still, has NO-AOL-STATIONARY-PAPER to send out with my E-mails??!!!
PLZ. do reply and even better FIX for me!!!!!! ***175th ranked -
Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i
It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.
18th ranked -
Service
Get better service
72nd ranked -
Really desperate?
Why on earth would you run a quote from Howard Dean ? Maybe you need advice on publishing articles that inspire and educate your readers. Do think anyone cares what Dean thinks?
175th ranked
- Don't see your idea?