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379 results found

  1. Your app ***

    I have had this account since aol was founded. Now I am considering moving to another provider. This decision, on your part, is absurd and problematic. I already get laughed at for maintaining my aol account, so your decision is to make it worse?

    179th ranked
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  2. Shorter wait time for tech support

    Have more technicians available

    179th ranked
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  3. 179th ranked
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  4. remove birthdate from personal accounts

    Its private data according to the U.S. government

    48th ranked
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  5. Allow for bulk deletion of old emails such as by dates, year or number

    Many of us have lots of old emails in our inbox (eg 20,000) . There needs to be a method of clearing out old emails either by year or by a date range . It is too tedious to delete old emails one at a time

    179th ranked
    How important is this to you?
  6. People complain about your security part! Correspondence do NOT go through. I already gave up with Skype. There is more programs and better

    Stop security non-sense. Only if requested.
    I stopped use Skype and recently gave up.
    There is more better programs than yours.
    e-mail different for my confidential message protection

    179th ranked
    How important is this to you?
  7. Do you ever think it would be possible to actually get to a website when searching instead of going page to page to page.

    Open up a particular website and you have 10 other site possibilities show up on the next page. Open one of those and your have more websites. Open one of those and you have more. You just never get to any usable website. You could easily spend an hour or more opening website after website that just yields more pages of websites.
    It is truly an exhausting experience trying to get anywhere.

    109th ranked
    How important is this to you?
  8. Sort "Sent" emails by alphabetical order

    I can no longer sort my "Sent" emails by alphabetical order. Please restore this function.

    179th ranked
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  9. Allow the "From" button work to alphabetize emails

    I was always able to keep my emails down to a manageable number because it was easy to delete emails once they are alphabetized. Now the From button does nothing.
    Rita

    109th ranked
    How important is this to you?
  10. Help needs vamping up

    Key words in the help feature are not linking with other key words in the text. If you can't figure that one out, bite a bullet!

    25th ranked
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  11. 109th ranked
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  12. User:*** Has NO AOL-Stationary-Paper??!!!

    Still, has NO-AOL-STATIONARY-PAPER to send out with my E-mails??!!!
    PLZ. do reply and even better FIX for me!!!!!! ***

    179th ranked
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  13. Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i

    It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.

    18th ranked
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  14. Service

    Get better service

    73rd ranked
    How important is this to you?
  15. Really desperate?

    Why on earth would you run a quote from Howard Dean ? Maybe you need advice on publishing articles that inspire and educate your readers. Do think anyone cares what Dean thinks?

    179th ranked
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  16. false advertising

    One of your advertisers is offering a #1000 Wallmart gift card, and I stared filling it out. I quickly decided it was too much personal information so I stopped out before finishing. They wanted credit card, SS number, and other personal data. I NEVER finished the survey, but I have gotten 20 robocalls since them. Your advertiser is violating federal law

    73rd ranked
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  17. Your favorites search is good, but would be better if the search results where the URL was found in my list.

    Your favorites list search is good, but would be better if the search results indicated where in the URL list my search result was found.

    109th ranked
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  18. Restructure censor guidlines

    SHUT DOWN YOUR COMMENT SECTION IF YOUR MODERATORS ARE GOING TO BE BIAS, ALLOWING RIGHT-WINGERS TO BASH BIDEN & DEMOCRATS BUT REJECT ALL REBUTTAL COMMENTS AGAINST TRUMP!!!

    375th ranked
    0 comments  ·  Admin →
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  19. Switc back to Classic AOL

    Switc back to Classic AOL

    375th ranked
    0 comments  ·  Admin →
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