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364 results found

  1. Lost e-mail, now being told that in order to have technical support to retrieve e-mail I have to pay.Sounds like extortion, contacting FCC!!

    Lost at least 3 weeks worth of e-mail, now being told that in order to have technical support to fix the problem that AOL created that I have to get a premium account. This sounds like extortion! Holding my e-mails *******. I am contacting the FCC.

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  2. Switch back to previous AOL version. The current version is completely UNUSABLE and is causing me lost time and much stress!

    Switch back to previous AOL version. The current version is completely UNUSABLE and is causing me lost time and much stress!

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  3. I need to white list certain emails to make sure they aren't treated as spam. AOL mail help was completely useless for my request.

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  4. where is my old mail folder

    72nd ranked

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  5. MAIL FORMAT CHANGED FOR THE WORSE, NOT EASY TO USE AS BEFORE, GO BACK TO GOOD

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  6. Use humans when the robot fails. Sometimes AOL fails to create a new line with the [Enter] key, but the help robot couldn't recognize that,

    When the automated help system consistently fails to help, allow the customer to speak with a human.

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  7. AOL DELETED ALL OF MY INBOX

    Aol is already struggling to maintain Users and they literally deleted my entire mailbox because I had not logged in in a while. This includes correspondence that goes back 20 years!! From people that are no longer living! What an EPIC FAIL!!! Tech has no way to restore them which is also an EPIC FAIL as every computer on the planet has a back up system. SO irate I can't even speak. It is totally unacceptable to delete Users messages!!! Shame on you AOL and will never recommend your platform.

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  8. Please - Please - Please

    PLEASE change me back to the OLD AOL! - PLEASE!

    72nd ranked

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  9. Fix Instructions

    Please correct your instructions on how to restore Contacts. When I click on the contact setting - There is NO "More" button to use to retrieve the restore option. From my MAC

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  10. An opening page at beginning prevents going to emails directly..and too few fonts

    Get rid of that opening page and the next one and let users go directly to email.'
    Add more font choices.

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  11. SWITCH BACK TO AOL CLASSIC RE: NOTHING HAS WORKED IN YAHOO, INC. AND YOUR HELP SERVICE IS TERRIBLE.

    YAHOO, INC. EMAIL IS TERRIBLE!! I HAVEN'T BEEN ABLE TO USE MY VERIZON EMAIL ACCOUNT SINCE YOU SWITCHED FROM AOL TO YAHOO, INC. RE: NOTHING WORKS, I CAN'T EVEN DELETE MESSAGES FROM MY INBOX. I'M PAYING A MONTHLY FEE FOR AN EMAIL ACCOUNT THAT'S UNUSABLE. PERHAPS FILING AN ATTORNEY GENERAL'S OFFICE AND FTC COMPLAINT WILL MOTIVATE VERIZON TO SWITCH CUSTOMERS ACCOUNTS BACK TO THE PREVIOUS VERSION OF AOL AS PER CUSTOMERS' REQUESTS.

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  12. Service by email at cs@perkspot.com 7

    why i cant finde my ao; perks

    175th ranked

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  13. All my comment postings have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for politics

    All my comment postings under Sam54 have been blocked for two years now? Why? I've had AOL for 20 years, feel I'm being blocked for political stands

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  14. Why am I not able to edit my contact lists to add names?

    Trouble with account

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  15. Tell me why you block all my comments.

    Tell me why you blocl my comments.

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  16. Generate app password Not working!!!

    Generate app password not working. Simple fix! Leave AOL. If this was an issue AOL cared about they would NOT alow it to malfunction for so long.
    After being foolish enought to actuily think paid support would be helpful in resolving this issue I learned they did not even know it was not available anymore.
    It has finally become clear to me, the hassle of not having this feature is greater than the hassle of changing my email address to another carrier.
    GOOD BYE AOL!

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  17. IN French please

    Comment faire pour me connecter ? toutes vos rubriques sont en anglais ..!!!!

    105th ranked

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  18. Get someone to talk to your customers that can be understood.

    It’s hard to talk to people that don’t speak good English.

    175th ranked

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  19. I am very dissapointed in your service. I have been with AOL for many years and now that your shortcut isn't working I am told i need to pay

    I am suddenly unable to use of tne of the aol features- I am getting an error message. something is broken on aol and I would like it fixed. I have been a long standing customer for many years and now when I need help you want me to pay for fixing your short cut.
    that is wrong!
    please have someone from tech support call me and get this feature fixed
    thank you

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  20. I like the new AOL but how do I add a contact? All it allows me to do is edit. It will not let me save. Thank You!

    Please let me know how to add contact. Thank You.

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