Skip to content

AOL Help

← Customer Feedback for AOL

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve AOL Help?

(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

440 results found

  1. On my Mac i frequently get a message that the server can not be found what should the settings be?

    On my Mac i frequently get a message that the server can not be found What should the settings for incoming and outgoing be?

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  2. SEE BELOW

    WE RECEIVE FROM ONE PERSON AT LEAST 100 E MAILS EACH DAY YOU ACKNOWLEDGE THAT IT GOES IMMEDIATELY TO SPAM BASED ON YOUR CONTROLS
    HE FIGURED HOW TO BEAT YOUR SYSTEM BY CHANGING HIS LOGON FOR THE LAST FEW CHARACTERS ACTUAL LOGON (1026621@MAIL) AFTER MAIL. HE CHANGES THE CHARACTERS TO BEAT THE SYSTEM IN THE CURRENT WEEK HE SENT OVER 500 EMAILS WE SPOKE TO YOUR TECH THE FIRST ONE TRIED TO DO A CORRECTION. THE SECOND TECH SAID IT WAS OUR PROBLEM TO CORRECT THOUSANDS OF ADVERTISING EMAIL
    SUGGEST YOU INCREASE THE SPAM CONTROL TO MORE CHARACTERS..NOTE: IF WE…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  3. AOL SUCKS!

    Try listening to your customers and stop refusing to allow them to send AOL proof that aol screwed up and deleted my account that I need to live via a S.S. case. NO one there cares and I have bad seizure disorders which I documented you are making worse by not allowing me to have access to the account all this is on. When I die, I PRAY YOU ARE HELD RESPONSIBLE!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  4. Community Guidelines

    REALLY???
    AGAIN???

    SO SAD...
    SO PATHETIC...
    SO UNNECESSARY...!!!
    STOP IT!!

    Your comment was rejected.

    RAAHOO
    2 minutes ago
    Replying to BOZO

    And your moniker fits you...!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  5. STOP taking over my AOL.... I PAY for AOL for decades and do not need you to keep taking over my site when I go to use MY MAIL>

    STOP taking over my AOL for new members.. you take OVER the page when I go to use my mail...

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  6. Community Guidelines

    REJECTED...? SERIOUSLY...???

    THAT'S JUST SAD...
    AND PATHETIC...
    AND BLATENTLY UNNECESSARY...!!!

    STOP IT!!!

    Your comment has been rejected.
    Posted 5h ago

    The way I see the situation, Judge McGuire is way off base on several counts… by interjecting the legally irrelevant issue of same-sex marriage, while failing to take into account existing laws that are LGBTQ “blind”, so to speak.

    1) On the federal level; the 2015 Supreme Court case Pavan v. Smith found that it was unconstitutional to treat queer couples differently than heterosexual couples in presuming parentage. If married heteros are presumed to be parents of children born during…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  7. Community Guidelines

    THIS POST WAS ALLOWED TO REMAIN ON THE BOARD FOR OVER 24 HOURS, AND NOW IT'S BEEN DEEMED "POSSIBLY INAPPROPRIATE".... REALLY??!!!

    ESPECIALLY CONSIDERING THE COMMENT IT WAS IN RESPONSE TO... WHICH WAS ALLOWED TO REMAIN IN FULL VIEW WITHOUT COMPLAINT OR QUESTION!

    TALK ABOUT HYPOCRISY... AND INCONSISTANCY!

    YOU WANT US TO FOLLOW "THE RULES"...
    FOLLOW THEM YOURSELVES!

    RAAHOO
    1 day ago
    Replying to JIM ON THE COAST

    Your response, Jim...

    Confirms how arrogant and self-important you think you are!

    As if I have an "obsession" with you!

    HA!!! What a joke!

    My intent in responding to your posts is threefold...

    …

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  8. mon my

    On my comput

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  9. a

    I have

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  10. Community Guidelines

    Your comment has been rejected.
    Replied toRobbo 4h ago

    And where is your "argument", Bobbo...

    Crickets! Case in point!

    AGAIN... SERIOUSLY ?? !!
    AGAIN... HOW RIDICULOUS...
    AGAIN... HOW SAD...
    AGAIN... HOW HYPOCRITICAL !!!

    AS ALWAYS...
    STOP IT!!!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  11. Community Guidelines

    Your comment has been rejected.
    Replied tolemont 10h ago

    Looks like yer gonna have tuh move over tuh make room for 'em all!

    SERIOUSLY ?? !!
    HOW RIDICULOUS...
    HOW SAD...
    AND HOW HYPOCRITICAL!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  12. Provide an option to talk to a live agent via chat. The virtual chat option is useless.

    Provide an option to talk to a live agent via chat. The virtual chat option is useless.

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  13. Password generated app

    Why isn't this working?????

    31st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  14. I signed up for AOL Live Support Plus and am looking for the advertised Chat option but found none. Is this a fraud or what?

    Need a Chat to solve a problem.

    50th ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    3 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  15. Can't setup aol email in Outlook

    I had to reinstall Outlook and now I can't set up my aol email in Outlook. I am using the correct password. It is not an Outlook issue. Please fix your GENERATE AN APP PASSWORD or get rid of it. Total BS!!!!!!!!

    31st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  16. Don't lie by saying you offer 24/7 live help because you don't

    I signed up for 24/7 live help. I called the 800 number and the message says call back during business hours.

    31st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  17. I am not receiving all e-mails that are being sent to me

    Fix the system; I am not receiving all e-mails that are being sent to me.

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  18. Third party application password generation has been down. This has to be devasting to members who use third party applications. .

    When do you believe this will be fixed? I am sure this is an issue for hundreds of members. If this is going to be be an issue for an extended amount of time, I along with others will need to explore alternative service providers.

    31st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  19. Community Guidelines

    JUST AS WITH THE ERRONEOUS AND OFT REPEATED MESSAGE I RECEIVE, "COMMENTING ON THIS ARTICLE HAS ENDED"

    I AM CONSTANTLY RECEIVING THE FOLLOWING MESSAGE WHEN I ATTEMPT TO ACCESS EITHER MY OWN POSTS, OR THOSE OF OTHERS WHO HAVE EITHER 'LIKED' OR RESPONDED TO THEM.

    "THE MESSAGE YOU ARE LOOKING FOR IS CURRENTLY UNAVAILABLE!"

    AND THEY SEEM TO BE "UNAVAILABLE" A HECK OF A LOT OF THE TIME!

    AS WITH SO MANY THINGS WITH THIS COMMENT BOARD...
    THIS IS EASILY FIXABLE...

    SO FIX IT!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

  20. Community Guidelines

    This happens ALL THE TIME…!!!

    YOU TELL US THAT…
    “To promote the best user experience, we close commenting after an article has been posted for three days.”

    YET WHEN I TRY TO COMMENT ON THE FOLLOWING ARTICLE…
    Grizzlies, NBA speak out after video of Tyre Nichols' beating by Memphis police is released: 'It’s devastating'
    Yahoo Sports
    RYAN YOUNG
    January 27, 2023, 8:18 PM

    I GET THE FOLLOWING MESSAGE…
    Conversation 2.9K Comments
    20 Viewing
    Commenting on this article has ended

    PEOPLE RESPOND TO MY COMMENTS…
    AND BECAUSE OF… WHATEVER PROBLEM THIS IS…

    I’M NOT ABLE TO RESPOND TO THEM!

    WHATSUPWITHAT???

    FIX…

    101st ranked

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
1 3 5 … 21 22
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base

(thinking…)