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Help us improve AOL Subscriptions and Plans

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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251 results found

  1. AOL's GOLD browser speed has fallen so far behind IE, Firefox, xfinity, etc.

    Increase your browser speed levels, AOL GOLD is now like using a dial up program. Moreover, I have to switch to Internet Explorer to print cashed checks, something I was able to do in the past. Seems the other internet browsers are improving service; AOL is regressing, and I'm paying $4.99 a month for **** poor service.

    12th ranked

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  2. During this world wide plague & unemployment, AOL shouldn't be charging for anything.

    During this world wide plague & unemployment, AOL shouldn't be charging for anything.

    16th ranked

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  3. You cold provide the benefits you promise.I was charged for my Lifelock this year, despite being enrolled in AOL Lifelock benifit.

    When I received the notification from Lifelock, I called AOL, and a rep told me to ignore, that I would not be charged. Although the My Benefits shows me still enrolled, when I called AOL when I was charged, I was told I was not enrolled, although on my account, it shows the benefit is still activated. Needless to say, I'm now deciding on a new provider!!

    24th ranked

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  4. ARE U LIARS EVER GOING 2 FIX IT SO WE CAN USE ANIMTED BACKGROUNDS IN OUR E-MAILS....LIKE WE DID BEFORE ???????? UR STATIONARY *** !!!!!!

    LIES NOTHING BUT LIES WE GOT FROM U ALL SO FAR......TIM ARMSTRONG U R THE BIGGEST LIAR !!!!!!!!!!!!!!!!!!!!!!!

    100th ranked

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  5. As a paying subscriber, I should beble to read the news teasers without constant "next page links"

    Paying subscribers should have bypass for bews stories ithout constantly hitting Next Page

    3rd ranked

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  6. OFFER FREE MAGAZINE SUBSCRIPTIONS

    OFFER MAG SUBSCRIPTIONS

    62nd ranked

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  7. FEES

    Been using AOL for years and paying almost $30 a month for a service that seems to be free. Supposedly for phone line. Nobody uses hard lines anymore. Why don't you convert these paying customers to a PREMIUM service with quicker dedicated access instead of often waiting on line because of large the freebee crowd.
    We have been paying for years, for nothing.
    Before we wake up and smell the coffee, please offer us something more. I think we have been faithfull enough to deserve it.

    1st ranked

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  8. 7th ranked

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  9. 62nd ranked

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  10. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

    It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…

    3rd ranked

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  11. 62nd ranked

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