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AOL Subscriptions and Plans


Help us improve AOL Subscriptions and Plans

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251 results found

  1. Stop auto spams using MailGun SPAM program

    Stop auto spams using MailGun. This program is spamming some legitimate important emails that takes me months to get my emails working. I did NOT click on SPAM for emails from USPS however twice in the last year they mysteriously stopped. USPS IT team said it was because of the MailGun program that AOL uses. Please find a better package that does not spam my important emails.

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  2. cancel aol.com

    cancel .aol.com

    62nd ranked

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  3. Stop the ADs

    What service am I receiving from AOL for $9.99 per month? If I am paying that- why do I have to pay another $5.00 to not receive ads in my email account???

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  4. Stop all the Trump News

    Hi - I've been a paying member since the 1990's. IMO, you are giving Trump way too much free airtime whether it be good or bad. I'm sick and tired of seeing all of the drama-infused news being reported by AOL. Please trim down the political news and report facts only. I'm truly thinking of canceling my PAID subscription because you are filling up the news with WAY TOO MUCH political news.

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  5. Clear-easy/functional access to plans with comparison charts

    20230926
    Upper Management, AOL

    There is certainly no loss of examples of purposeful/unplanned/unknown irrational decisions in business and AOL is not exempt.
    It is certainly beyond me that there is not a simple, easily accessible path to find the available plans, singular and bundled, on you web site.
    Even your employees appear to be totally unaware of such a process.
    To also require the customer to be on a plan before being able to communicate or chat with someone to potentially find that information also does not make sense.

    I recently had an issue with my AOL mail.…

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  6. McAfee subscription is not being renewed

    I've had McAfee through AOL since 1999, and all of a sudden I get a message that in order to use McAfee, I need to pay for a subscription. I am already paying for a subscription. McAfee says they can't find my account. AOL says my account is active. I am paying for something I can't use. I tried to cancel, there is no cancel button. I tried uninstalling. I still get pop ups saying my computer has issues but can't run a scan without paying. I've tried to fix this for one year.

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  7. Make cancelling a subscription easier to do.

    Talked to Brian who said he was from Dominican Republic, could not get him to understand what the problem was so I finally gave up. It is sad for a computer company the size of AOL to hire employees who cannot speak or understand English.

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  8. hire better customer help, current techs don't understand English, don't understand a deceased person can not pay a bill or respond to text

    my husband passed away 5 yrs ago, his account was supposed to be closed, yet when I gave info on a new bank card, it seems there was a problem with them charging it, they sent requests to my late husbands name. I am upset, 4 months past due, I was not contacted that there was a problem, and I have no idea why as my account was closed, so i opened under the special only to find all my account info was correct and there is a past due bill for 4 months... if you hire techs who understand…

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  9. 62nd ranked

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  10. you need to accept a prepaid card for fee some do not own a credit card

    you need to accept prepaid cards, people are getting rid of the credit card do to high interest rate and would rather pay with a prepaid card so it is also safe and you do steal peoples credits cards.

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  11. I want to cancel aol

    How do I cancel aol

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  12. 44th ranked

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  13. Actually give 24/7 services. I called all numbers and was told off closed

    Actually give 24/7 services. I called all numbers and was told off closed

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  14. I have been user of AOL for over 15 years - the main thing is for email. This is quickly becoming the most difficult aspect of the plan.

    I have been user of AOL for over 15 years - the main thing is for email. This is quickly becoming the most difficult aspect of the plan when it was the reason I used this program in the first place. What benefits for paid subscription when you can't even get decent email (like the free programs). You need to re-evaluate your business objectives

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  15. This is a complaint, I can't find any other way to contact AOL

    I had to reset my laptop and had to reinstall a lot of programs, including Outlook (for e-mail). I called tech support (which i pay for) and they set up a new password for one of my e-mail accounts. They said AOL was no longer helping set up Outlook for additional e-mail addresses.
    I am NOT HAPPY
    j.leber2@verizon.net

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  16. 36th ranked

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  17. 36th ranked

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  18. I don't like the new news format used in the recent aol download. I want to go back to the old format.

    Make it easy to go back to the old format. I want to go back to the old news format.

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  19. Why charge for a VPN?

    I don't understand why you charge an extra $150.00 forVPN service. If it's such an important security feature should it be included in the monthly rate?

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  20. I am being charged for aadvantage Essential and I want to cancel it. I never signed up for it.???

    I am being charged for Advantage Essentials. I never signed up for it and do not want it. I want to keep my Compuserve with the completely Free McAfee.

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