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Help us improve AOL Subscriptions and Plans

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248 results found

  1. AOL's GOLD browser speed has fallen so far behind IE, Firefox, xfinity, etc.

    Increase your browser speed levels, AOL GOLD is now like using a dial up program. Moreover, I have to switch to Internet Explorer to print cashed checks, something I was able to do in the past. Seems the other internet browsers are improving service; AOL is regressing, and I'm paying $4.99 a month for **** poor service.

    12th ranked

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  2. 44th ranked

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  3. 100th ranked

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  4. Discount Verizon Wireless Basic Plan

    Give 50% discount on Verizon's basic $30/month wireless plan, for old, loyal AOL members (Boomers) with flip phones. If Consumer Cellular can offer $15 plans, why not AOL and Verizon?

    169th ranked

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  5. 62nd ranked

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  6. 7th ranked

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  7. During this world wide plague & unemployment, AOL shouldn't be charging for anything.

    During this world wide plague & unemployment, AOL shouldn't be charging for anything.

    16th ranked

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  8. TO Get more help and make it easy when having aol problems.

    you can never get any help when you are having aol problem.
    I don't have an easy access to chat online to let them know what the problem is. Its so annoying and Im a paying customer.
    and Im not happy at all with this service. I have a problem every time Im trying to delete email I get this coming up: This Request is not allowed, Code: EP 4010. Does anyone know what does this means?

    62nd ranked

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  9. I see you replaced Yahoo Finance with AOL Finance. You give no shortcut link to "My portfolios" the way that Yahoo does.

    Provide direct access to stock market quotes without trying to force your users, who are now paying monthly, to go through your endless ads..

    169th ranked

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  10. You cold provide the benefits you promise.I was charged for my Lifelock this year, despite being enrolled in AOL Lifelock benifit.

    When I received the notification from Lifelock, I called AOL, and a rep told me to ignore, that I would not be charged. Although the My Benefits shows me still enrolled, when I called AOL when I was charged, I was told I was not enrolled, although on my account, it shows the benefit is still activated. Needless to say, I'm now deciding on a new provider!!

    24th ranked

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  11. Give me a contact option that does not require a cell phone

    I am located where cell coverage is marginal, via satellite. I need a land line option. You will not allow me to register a land line.

    169th ranked

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  12. Revert back to your former system for Tech support system

    It is Your new Tech support System that doesn't even work marginally.That I am a paid subscriber for

    100th ranked

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  13. Data selling should be disabled for AOL benefits

    One Life Protected is selling data according to Reputation Defender. This should be stopped.

    44th ranked

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  14. Talk about stupid pleases press 1 ...hummmmmmmm didnt gget that pleases press '1' hum didnt get that , please call us back when you need h

    hire people who talk english and dont work in a gym . fix the please press 1 for help you press 1 and it says Hummmm didnt get that talk about stupid ! WOW

    169th ranked

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  15. Customer service protocols need to be stream lined

    Was on the phone with customer support for almost 2 hours. had to explain my situation 6-7x. no help and I had to pay 14.99 for a free month to get access to the level of support needed for my case . That level was useless as well. It was not until I demanded to speak to a manager that my issue was adequately addressed. Customer know when they are given the run around.

    62nd ranked

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  16. 169th ranked

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  17. I don't want to change anything.

    I like the way my AOL is set up. Please leave it alone.

    100th ranked

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  18. Need better access

    there should be another method of assessing data if not able with conventional. I am paying to subscription it is not free. 100.00 year. Should get better service. Consider leaving.

    169th ranked

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  19. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

    It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…

    3rd ranked

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  20. 100th ranked

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