don’t delete old emails
why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel
tessbdwyer
shared this idea
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JEAN MICHALOVE
commented
I’ve had my AOL email account for over 20 years. Last week, almost a full years worth of my old emails disappeared. The only email that I can retrieve is from the last 7 days, then it skips to August 2022. I called several times to AOL mail support, and was told that I needed a membership for them to help. Even with a membership, I was told, they could only retrieve the last seven days worth of my email. I told them I already HAVE the last seven days emails, so that really would accomplish nothing. They told me there was nothing else they could do, and kept encouraging me to get a membership which would not resolve my issue at all. This just suddenly happened a week ago, and I thought for sure it was just a setting or some other easily fixed problem. I am very disappointed in AOL and will now have to change my email account to Google. Now I know why people tell me AOL email is a “dinosaur.”
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JOHN LEWIS JR
commented
Emails were accidentally deleted from my trash folder. AOL is asking for a one time or monthly fee to restore them. I've been a decades long user with no issues until now. I don't understand a fee to perform what would take a few seconds or key strokes to do. Very disappointing to say the least.