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Fix your email

When I compose mail on the app or web site the content I've entered almost always disappears while I am typing or move the cursor. Sometimes it also deletes the email I was replying to. Don't have the time to continue trying to deal with this on aol. If it isn't resolved I will have to stop using aol. This is the only service I have where this occurs. Already posted about this some time ago in the Google Play Store. Of course, there has been no response to date.

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Carey Northam shared this idea  ·   ·  Report…  ·  Admin →
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  • PRADEEP NIJHAWAN commented  ·   ·  Report

    My AOL App on my IPhone is very slow regardless of the action I select. This condition is not happening when I use my browser (safari) to go to mail.aol.com.

    On my laptop I do not have this slow issue with AOL. It’s only in the AOL app on my iPhone. My iPhone version is IOS 26.7.2.

    I have also spoken and worked with aol technical support on this. No resolution .

  • Angela Kokas commented  ·   ·  Report

    Got the same problem How are we suppose to add new folder

  • richard lody commented  ·   ·  Report

    Got the same problem, and have raised it with aol. Their response was one of indifference, in that it avoided addressing the specifics ie. the inability to 'manage/edit/create folders', and offered generic 'solutions' instead. None of which worked. Which made me wonder. Does this issue only arise on certain operating systems like Android 10?

  • S Mccandless commented  ·   ·  Report

    * THIS IS AN ONGOING ISSUE FOR 1+ YEARS

    STILL CAN'T create more folders using the bowser version thru CHROME & Android 13 & UI 5.1.

    I TAP the + add folder
    Opens dialog box for folder name
    Begin typing name, dialog box closes.

    No message, no error code.

  • S Mccandless commented  ·   ·  Report

    I am no longer allowed to create new folders.

    I click + Add folder

    Dialog box opens

    But name field will now either close completely and / or block all entry of characters.

    This is using: aol.com on my Samsung galaxy A42.

    Thanks
    - Scott

  • SHARAN SACKS commented  ·   ·  Report

    Why can't I create a new folder in the newest update? When trying to use the keyboard to enter the new folder name, the keyboard disappears before you can enter anything.

    As with all of your updates, if it works, don't mess with it. There was nothing wrong with creating a new folder before.

AOL Mail Noble: Compose

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