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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11928 results found
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Help stop junk mail after being reported
Help stop repeated junk mail please. I report and delete this mail but nothing seems to help. What can AOL do for us?
1723rd ranked -
Give tech support the tools to fix problems. All they do is say how sorry they are and they can't help,
EVERY Comment, Reply to a comment, and Appeal that I make is Rejected. Appeals are rejected INSTANTANEOUSLY, so obviously they are not considered at all. I have NOT used ANY offensive language.
4767th ranked -
Your various services have been absolutely abysmal lately.
Poor performance overall
4767th ranked -
Pop-up notifications no longer available when someone "likes" or "replies" to your Comment
Have already spoken to Tech Support about this issue; but was informed they don't have the capability of correcting this issue. It would have to be submitted on this Feedback feature. These pop-ups help by allowing you to go to notifications and read replies or see "likes" to your comments. Although the Bell Notification feature works, the pop-ups assist users during real time activities.
If other customers don't care for this feature, it would behoove AOL's IT gurus to provide an option to toggle the pop-up feature on and off.
950th ranked -
Filter obvious spam!
How can you not figure out that this email address is spam: tfdgfhjugfhdgshgfdfgdffds@nivabupa.com. Do better.
4767th ranked -
Get rid of the GIANT AD at the tp of the home page. It's annoying!!!!!
Get rid of the GIANT AD at the tp of the home page. It's annoying!!!!!
950th ranked -
Fix the rejection issue that I am experiencing
All my posts are rejected, when I appeal, my appeals are denied. My posts are respectful, truthful, and verifiable with no curse words or misspelled words. When I reported the issue to you customer service via chat, they sent me to this feedback forum to fix the issue. It is very annoying and as a dues paying customer, if it is not addressed soon, I will stop paying for my AOL service. I can get bad service for free.
4767th ranked -
I would like to know why I am no longer able to see or submit comments onaol news stories. I DIDNT DO ANYTHING WRONG. pLEASE TELL ME WHAT i
Please tell me why I am no longer able to post comments on AOL news stories
4767th ranked -
I have a fingerprint identification device to use for verification. I'd appreciate being able to use it on AOL.
I think it's self-explanatory.
4767th ranked -
194th ranked
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Recovery of lost "Saved Email"
I have been a subscriber of AOL since 1994. On October 30, 2025 I discovered that every "saved Email" on my master account "jjcshndrsn" and additional accounts, "buttnercreekhome", "hndrsn0221", "hndrsn0517", "deapilot", "usmc094418" and "gs13step10" was gone. I was shown no saved massage. AOL tech supporter "Roxy" was unable to recover anything. I am requesting support from any AOL technician to recover my missing "saved Email". James J. Henderson
2679th ranked -
All my comments are rejected.
Every comment when I reply to a comment on an article IS REJECTED. There are absolutely no objectionable words in my comment. Example: "I agree". is rejected.
4767th ranked -
Password
Stop trying to charge to reset password
11668th ranked -
AOL has flagged my account and is not allowing comments on any stories.
AOL has flagged my account for comments. I have seen many frequent commenters who have posted offensive statements continuing to be able to post comments yet I have not been able to post for over 6 months.
4767th ranked -
STOP airing out your political bias.
STOP airing out your political bias.
4767th ranked -
'request cannot be made'
ALL I WAS DOING WAS TRYING TO SIGN OUT OF MY MAIL ACCOUNT. TURNS OUT YOU SAID I HAD TOO MANY SPAM THINGS SO MY REQUEST COULDN'T BE DONE! WELL, HERE'S AN IDEA... STOP PUTTING THE ******** SEX ADVERTISMENT **** IN MY SPAM FOLDER ALONG WITH THE SCAMMERS SAYING MY CLOUD ACCOUNT NEEDS TO HAVE THE PAYMENT METHOD UPDATED WHEN IN REALITY... THERE WAS NEVER A PAYMENT METHOD BECAUSE I NEVER SIGNED UP FOR THE **** CLOUD... WHICH BTW, MICROSOFT HIJACKED MY LAST IMPORTED PHOTOS SO NOW I CAN'T SHARE OR POST THEM, DIDN'T EVEN FIND THAT OUT UNTIL I…
2679th ranked -
Tons of SPAM Mail after leaving Comments
What's the deal AOL? I don't make many comments on AOL articles but when I do my spam mail increases significantly.
2679th ranked -
Do not allow obvious SCAM merchandisers such as the one which offers eyeglasses that "adjust automatically" , which is impossible !!
So many Senior citizens are drawn to ordering these eyeglasses as replacements to optometrically prescribed ones. TOTAL SCAM, and there are others as well. AOL should bear the responsibility to weed out these type of scammers before being to allowed to place their ads.
4767th ranked -
Three days ago I deleted all of my old comments that were made to various AOL news articles. Today I am signed in to AOL, and I went to post
Three days ago I deleted all of my old comments that were made to various AOL news articles. Today I am signed in to AOL, and I went to post a comment. When I tried to post, a pop up message showed up on the bottom right of the comments box that says "Sign Up to Post". I am already signed up? What is going on?
4767th ranked -
Better customer service and resolving AOL users! Better monitoring tools, so users' don't feel discriminated!
No one in AOL can help or care to look into the issue I have with AOL rejecting all my comments on the Community.
4767th ranked
- Don't see your idea?