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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12719 results found

  1. totally not happy with AOL.. Go back to showing sports score up front in sports and the stock market #s up front new format is horrible

    please go back to the previous format for AOL news I do not like that I have tom search for sports scores and search for the previous and current stock market numbers!!! may consider dropping AOL.

    2857th ranked

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  2. Help Customers With Undeletable Ads in their AOL Mailboxes

    AOL's paid advertisers have been inserting undeletable ads in AOL customers' email. AOL declines to help.

    1046th ranked

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  3. Comments rejected

    Comments are rejected,

    1378th ranked

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    1 comment  ·  News  ·  Admin →
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  4. why cant I see the comment section on my aol

    why can't i see the comments section when i click on it and why can't i comment-this just started about a month ago

    2857th ranked

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    4 comments  ·  Editorial  ·  Admin →
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  5. 1846th ranked

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  6. Don't run articles that are 4 years old, like Nikki Haley calling for deporting Raphael Warnock dated November 8, 2022.

    Shame on you AOL. My idea is to not run stories that are 4 years old in an attempt to confuse readers with outdated news.

    5072nd ranked

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  7. get the button back to basic mail

    get the go to basic mail back its too slow we cant get through any emails takes over 1 minute to delete anything and go back ridiculous. I have 8000 im trying to get through and taking weeks no matter which browser i use we dont need all that crazy stuff

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  8. cannot see my notifications in the comments section

    My idea? Fix it. It was working somewhat until two days ago. Now when it says I have a certain number of notifications, I click on it and it tells me I have none. On top of that, even when it was working, you changed it. Previously, when you clicked on a comment notification it took you to that. Now, it just takes you to the article and not to the actual comments. I've tried different browsers, clearing my footprint, turning off my VPN. Nothing works.

    146th ranked

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  9. Your Chess site is malfunctioning. It blues out the screen

    Your Chess site is malfunctioning. It blues out the screen in the middle of a game which often causes a lose of contact with the opponent.

    5072nd ranked

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  10. 2857th ranked

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  11. I pay for NO ADS. PLEASE remove the Ad panel connected to right of emails.

    Remove company ADS next to body of email!! I am receiving ads in the form of a panel to the right of open email body. It is a REPEAT of the logo etc of the sender's email. If I want to visit the sender's site I can clik a link or logo INSIDE the body of the email. THIS is redundant, shrinks the reading pane, and shifts the toggle arrows so, depending on which computer I am on, they shift or disappear. I pay for NO ADS and that should include THESE!!!

    2857th ranked

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  12. Get rid of login page that ask to set up a passkey

    Am tired of having to hit skip on page that ask me to set up a pass key Please get rid of that page

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  13. 5072nd ranked

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  14. Remove the feature of AOL Mail, that whenever you're trying to log out in a web browser, another tab pops up to confirm signing out.

    Remove the feature of AOL Mail, that whenever you're trying to log out in a web browser, another tab pops up to confirm signing out. It takes me multiple times to get over it.

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  15. AOL all of a sudden needs a much much faster way to eliminate unwanted email. It is absolutely crippling compared to the way it was 2 weeks.

    To remove an unwanted email should take ONLY ONE CLICK of the mouse like it was 2 weeks ago. This is absolutely crippling. I have had AOL for many, many years. Please put it back to the way it was 10=14 days ago.
    Ronald C May, MD ronaldcmay@aol.com, 847-212-8738. Calling might be more efficient.
    Thank You. I was able to click on the little blue dot to the left of all emails to make it go away INSTANTLY>
    If you leave it like it is now you will loose MANY users. Please keep in touch with me. ronaldcmay@ aol.com.…

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  16. You need to quit showing ads that are fraudulent. Epicooler, CoolCove are just two of the rip-off ads that you currently are showing.

    Both of these ads for AC units do not work. Once received the enclosed manual states it is a heater. When I contacted the seller they sent a replacement that was the same as the first one. Now they cannot be contacted. But a new company is saying there new technology unit is a AC unit. How about some help from AOL, as in check out who you publish. After these companys are found out they just change there name and AOL publishes the new ad. THANL YOU AOL.

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  17. Font mail issue

    When I download attachments and copy, the format gets distorted when I paste. The issue started recently so it was working just fine previously. Tried multiple troubleshooting steps with the aol agent: various browsers, devices, incognito, the basic page but still the format was distorted. On other email, like gmail, it's working and also on other aol accounts but not mine specifically. Got advised to submit a feedback for this issue.

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  18. To improve AOL, return to original format.

    The 'NEW" AOL is difficult to navigate, loses data, makes emails 'DISAPPEAR' for no reason and system is NOT USER FRIENDLY. Please return to original system or AT LEAST allow original system to be available to user.

    1846th ranked

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    2 comments  ·  Editorial  ·  Admin →
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  19. Drafts wont let me create any more drafts.

    Drafts wont let me create any more drafts.

    5072nd ranked

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  20. Problem with Bell Icon Notification for Likes and/or Replies on News Article Comments

    There's been an ongoing issue, of late, with the Bell Icon notifications for "Likes" and/or "Replies" to comments made on AOL's news articles. The number will momentarily appear above the icon, but when you click on it...NOTHING new (bold print) in the pop-up list of notifications. In order to discern what was said, had to go to account listings and GUESS at what article I commented on. Why, you ask? Because there's also a glitch with the word POSTED not appearing (which won't permit you to click & go automatically to your comment). Nor is there a pic or headline…

    184th ranked

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    6 comments  ·  News  ·  Admin →
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