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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12113 results found
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I have not had AOL service for 12 hours-lj4854@aol.com
I have not had AOL service for 12 hours @ lj4854- reported to tech case #31365203-supposed to receive call- HAVE NOT RECEIVED ANY CALL- cost me a days business & AOL DOES NOT CARE!!!
4815th ranked -
Stop arbitrary and capticious what you call community standards rejections
I am realy getting sick and tired of your arbitrary and capricious rejections of my comments. I have posted quotes from news articles that aol posted and had them rejected under my comment and I have copied and posted the exact words used against me and only changed the name and been rejected and have had posts directed atTrmp with foul language accepted by aol then copied and posted the SAME comment changing name to Biden and then get rejected. Rejects occure when meerly the word you is inserted directing a comment back to a commentor and that is ridiculous.…
1296th ranked -
Your various services have been absolutely abysmal lately.
Poor performance overall
2700th ranked -
Please block "****" in my "spam" folder!
I've been with AOL since the "beginning of time"! Recently, I've been receiving numerous "****" type messages in my "spam" mail with disgusting titles! I realize it's a challenge, but, PLEASE help identify and block these sites!!!!! Thank you!
4815th ranked -
stop manipulating your spam filters unless it results in less junk mail.
stop manipulating your spam filters unless it results in less junk mail.
1746th ranked -
Fix the rejection issue that I am experiencing
All my posts are rejected, when I appeal, my appeals are denied. My posts are respectful, truthful, and verifiable with no curse words or misspelled words. When I reported the issue to you customer service via chat, they sent me to this feedback forum to fix the issue. It is very annoying and as a dues paying customer, if it is not addressed soon, I will stop paying for my AOL service. I can get bad service for free.
2700th ranked -
Notifications not working in articles
In AOL articles, my notifications are showing I have notifications but when I click on the icon I get a message saying, "No Notifications Yet - start interacting with others and your inbox will be full in no time" This has been going on for 2 days. This is not the first time this has happened. Why does this happen and how can it be fixed?
635th ranked -
I would like to know why I am no longer able to see or submit comments onaol news stories. I DIDNT DO ANYTHING WRONG. pLEASE TELL ME WHAT i
Please tell me why I am no longer able to post comments on AOL news stories
2700th ranked -
Censoring
Does AOL understand that their machine learning censoring tools are not working? That posts to articles and stories are going into approval hold and being rejected for no reason? Most of what I type gets rejected or sent into approval oblivion for no reason. I tested it the other day. I typed "Tom and Spot chased the ball down the street." When I hit enter I was warned that it was inappropriate and it was sent into approval hold. Something needs to change. All my friends have left AOL, they're sick of the censoring.
4815th ranked -
Be a little more consistant in your refusal on statements.
I have posted a couple of replies on the political comments section which have been denied when the person I was repling to was very gruff and radical,my statement was none of those and no name calling or degrogerty statements.
4815th ranked -
STOP CENSORING DECENT PEOPLE COMMENT
STOP YOUR **** BIASED ROBOTS FROM REJECTING OUR FREE SPEECH ON COMMENTING MEWS ARTICLES
4815th ranked -
All my comments are rejected.
Every comment when I reply to a comment on an article IS REJECTED. There are absolutely no objectionable words in my comment. Example: "I agree". is rejected.
2700th ranked -
AOL has flagged my account and is not allowing comments on any stories.
AOL has flagged my account for comments. I have seen many frequent commenters who have posted offensive statements continuing to be able to post comments yet I have not been able to post for over 6 months.
2700th ranked -
STOP airing out your political bias.
STOP airing out your political bias.
2700th ranked -
I want to make comments on AOL blogs. Can't on Safari or Chrome. I am polite.
I want to make comments on AOL blogs. Can't on Safari or Chrome. I am polite.
However, the AOL AI censoring system is very crude. Even when I am quoting the person above me, whom I am answering, my comment may be removed. Or when I am quoting a phrase from the article I am referring to, that may also be wrong for the censor.
Please try to make your "cultural standards" a bit more sensitive.
I am 83, in poor health, and hardly ever get out. So communicating by computer is very important to me.4815th ranked -
I cannot remove my Purchase History in your app? Please advise-your Tech support cannot help with this they said!
I cannot remove my Purchase History in your app! No one from Tech Support can help!
4815th ranked -
DIE A HORRIBLE DEATH
BURN IN ****
4815th ranked -
Do not allow obvious SCAM merchandisers such as the one which offers eyeglasses that "adjust automatically" , which is impossible !!
So many Senior citizens are drawn to ordering these eyeglasses as replacements to optometrically prescribed ones. TOTAL SCAM, and there are others as well. AOL should bear the responsibility to weed out these type of scammers before being to allowed to place their ads.
2700th ranked -
Go To Class
Technicians, Technicians graywolf was mine. Go to class. We are embarking on a galley zone right now because we have never seen the door ourselves. As we ponder solutions as astronomy even the great days of stars and our beings we take care of will realize these days and get in the proper lane. If we talked our lives away without adding a single compoent or felt that these things were ours amiss then we have built nothing. Its a house of cards. I needed that email name i think and if the other emails are not working properly or…
2700th ranked -
Fix your spam algorithm. x
I have a church email that was going to spam for several months. I managed to get it out of the spam folder each week. However, one week I inadvertently deleted it in the spam folder. Now it comes to my inbox but is missing 1/3 of the graphics. PLEASE UN-SPAM this! Give me a way in settings to permanently un-spam an email you keep marking as spam.
2700th ranked
- Don't see your idea?