AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12113 results found
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Well, to start, how about making your entire AOL website user friendly!!!!! Without calling for help, there is no way you can find things.
I want to change myl contact information but there are no instructions on your website. Very very poor website! Last year you changed it from a good website to a bad website. Why would you do that? Now, I can't find anything. It's so frustrating I want to stop using AOL. I tried to call for help but was told I needed to pay. NOT good!!!!
How can I change my contacts? Terrible website.
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Can't sign in on Apple computer!!!
Fix it!!!!! Can't get to mail
4815th ranked -
We need a wild card filter for spam auto block/delete. I'm getting way too many from *.*.*.nl
AOL member names must have been hacked! I'm getting scores of spam emails all ending in domain '.nl'. It takes me forever to sort through them all and do delete or block senders.
Can you allow us to enter filters with wildcards that will block certain domains? I've been using aol e-mails since the early days and don't want to change but I will soon have to make a switch.
Please help!2700th ranked -
Your MOVE email from Bulk to Inbox does not work! Because I trusted AOL I Iost a critical EMERGENCY phone number!
FIX IT!!!!!!!!
4815th ranked -
Why the monitoring/editing/deleting of my comments ? I AM in compliance.
Why are you monitoring.editing/deleting my comments ? I AM in compliance.
4815th ranked -
Need help getting rid of an ad that keeps popping up
I clicked on what I thought was an email titled "Neurological Institute." Now I'm constantly get ads from the same place or something that's related. There is no box to the left of it for me to choose delete or report as spam, etc. Instead of a box there is a picture that if I click on opens the ad. The customer service rep I was speaking with told me to ask for someone like head of technical assistance, but I forget their exact title. My case is #31016390
4815th ranked -
Unlimited "blocked senders"
If you are going to limit our "blocked senders" then you need to figure out a way to stop the 100's of spam emails received!
2700th ranked -
Make a deal with MSN to permit Outlook to transmit AOL.com messages to MSN.com account holders
I've received the following messages when I try to send emails to an MSN.com email address via Outlook:
"Sorry, we were unable to deliver your message to the following address.
550: 5.7.515 Access denied, sending domain VERIZON.NET doesn't meet the required authentication level. The sender's domain in the 5322.From address doesn't meet the authentication requirements defined for the sender. To learn how to fix this see: https://go.microsoft.com/fwlink/p/?linkid=2319303 Spf= Pass , Dkim= Fail , DMARC= Pass [DS0PR02MB8877.namprd02.prod.outlook.com 2026-02-25T13:42:29.137Z 08DE719836CBC81C] [MW4PR04CA0162.namprd04.prod.outlook.com 2026-02-25T13:42:29.336Z 08DE73A36DF46DF9] [CO1PEPF000066E9.namprd05.prod.outlook.com 2026-02-25T13:42:29.163Z 08DE73D855088C8C]"AOL support tried twice to fix this but couldn't. One agent told me AOL considers Outlook…
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2 factor authentification is turned off but you still insist it every time I login
2 factor authentification is turned off but you still insist it every time I login Please fix this!
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Unable to access Comments
I'm currently having a problem accessing the Comments. Signed into AOL on Microsoft Edge and couldn't pull up Comments there either. AOL's live chat was no help, nor was calling them directly. They said the only way for an IT Tech to see if this even warrants their attention is to read a post on this Feedback. And when you first submit the feedback, it winds up really low on the totem pole (somewhere in the thousands).
2700th ranked -
please send me a code # to complete my registration. kiloton2429@aol.com - Thank you
please send me a code # to complete my registration. kiloton2429@aol.com - Thank you
4815th ranked -
automatically block spam mails. if mails from Walmart for example don't come from Walmart e-mail, just block them. you know it's spam
you know there are thousands of mails you can block them. There are hundreds of mails daily from walmart, costco for example that come from various e-mail addresses. you know they are spam. Costco will only send mails from Costco. you can do more to help out e-mail users.
1746th ranked -
Spam
Every day I get email in my spam folder from the same site, using different email accounts, but always from the same site (bronpat.rest, for example). Either don't deliver any email from that site (this is HUNDREDS I've had to delete) or let your filters work on the spam folder as well as my inbox. This is insane.
968th ranked -
Problems
when I move mail from the new mail folder to the folder files the email says it has moved..
but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
I can delete it but not move mail from new mail.I'm using a Samsung phone android operating system..
this has been going on for 2+ weeks very frustrating?
I have been with AOL since 1995 the dial up days.. please help..4815th ranked -
less CNN bs
more balanced news
4815th ranked -
Get rid of the GIANT AD at the tp of the home page. It's annoying!!!!!
Get rid of the GIANT AD at the tp of the home page. It's annoying!!!!!
775th ranked -
4815th ranked
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Provide actual customer service.
All of my posts to the news articles are being summarily rejected. I have not been able to get a reason why. The 'chat' feature said I should call the help line. The help line techs said they only deal with email problems, that I should post 'feedback'. And yet, "This forum is not monitored for any support-related issues."
Just try to find any way to get meaningful support on this site. Does AOL have any real idea what 'customer support' actually means?2700th ranked -
I want to stop seeing Kamala Harris election Ads every time I close an email. I don't want to see this at all. Can it please be stopped?
I want to stop seeing Kamala Harris election Ads every time I close an email. I don't want to see this at all. Can it please be stopped?
38th ranked -
Fire all your liberal censors and hire adults..
Hire adults and stop all this childish nonsense
1746th ranked
- Don't see your idea?