AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12722 results found
-
Unable open feed back news
Unable to open comments
5072nd ranked -
I cannot like, dislike or make comments on news items. This needs to be fixed. Also, customer servive should be able to fix this issue when
Give the "customer service" number people the ability to fix the comments issue without going through this.
5072nd ranked -
There should be an easy way to forward spam/phishing emails so you can investigate. I receive 10+ per day and you should be investigating.
There should be an easy way to forward spam/phishing emails so you can investigate
5072nd ranked -
STOP WITH THE CONTROLLING PEOPLES FREE SPEECH
YOU ARE BIASED
5072nd ranked -
"Thumbs Up" Likes in comment section
I brought the following issue to your attention five (5) months ago and STILL nothing has been done to address the problem:
"Used to be able to move your curser over the 'Thumbs Up' icon underneath a comment and view a list of who LIKED what you had to say. Now, that feature is no longer available. Not every so-called upgrade is a necessarily good one. Kindly change it back"
5072nd ranked -
Go back to a simpler login process!
I find it highly irritating that the new format inserts news ahead of email. It's hard enough logging in. Then instead of the emails I want to access immediately, I get a bunch of news stories. When I click on email, I STILL get the news menu and have to click AGAIN to go to my actual emails. This wastes my time. IF I WANT NEWS, I'LL GO TO A NEWS SOURCE, WHICH MAY OR MAY NOT BE AOL'S.
5072nd ranked -
flwebportal_password@gainwelltechnologies.com is unaccessible from your site. I have to use another email. Why?
flwebportal_password@gainwelltechnologies.com
If I am unable to send an email to this portal, why should I pay a fee?5072nd ranked -
Get the COMMENT SECTION fixed.
Get the COMMENT SECTION fixed!
5072nd ranked -
Why is the Comments Function disabled? On my Desk Top it works but not the Phone so I know it’s not a Community Riles violation!
The Comments Function needs to be restored. Why is it working on my Desk Top and not the Phone so I know it’s not a Community Rules Violation
5072nd ranked -
Your Marketing Preferences page doesn't work
I already have all my preferences set to Off in https://marketingpreferences.aol.com/ for years. But I still receive marketing emails from AOL, like the monthly "Important Benefit Notification Regarding your AOL Plan" and today AOL and Norton 360. I don't have Norton 360, the email is purely marketing. Many times I've clicked "Unsubscribe" at the bottom of these emails, and my preferences are already all set to Off. So your Marketing Preferences web page doesn't work correctly. Please fix. I'm not going to bend over backwards and create an email filter. You just need to fix your preferences so they're not…
1378th ranked -
Get rid of moving picture ads in my email. I already pay too much for AOL service...Now your ads are slowing down the opening of my email.
get rid of the ads that slow down opening my email.. I pay too much for AOL to have you working against me.
840th ranked -
On the Games page, make everything smaller.
What happened to "Recently Played"? You need to put that back and make it smaller.
5072nd ranked -
AOL Mail Plus desktop and mobile in one account
Can I use one AOL account to subscribe to both AOL Mail Plus Desktop ($4.99/month) and AOL Mail Plus mobile ($1.99/month) for a total of $6.98/month? Is there a third optional plan? I have a subscription of AOL Mail Plus Desktop. I have a free subscription of AOL Mail Plus mobile. If not, I can pay subscription of separating the AOL Mail Pus and AOL Mail Plus mobile. I think both AOL Mail Plus Desktop and Mobile in one account the same time easier to access on the laptop and phone.
5072nd ranked -
let me submit a new paymemt and fix technical difficulty now
Fix the technical difficulty now for payments fix ot nooooowwwwww
5072nd ranked -
5072nd ranked
-
Stop posting food recipes from places that make you sign up to their site.
In the food section stop posting pictures and descriptions of recipes that when you click on them you have to sign up for the site to see the recipe. Some on "Delish" and others as well. "Get the Chicken Marsala Orzo recipe."
5072nd ranked -
Support for Login via AOL Desktop Gold
Certain websites do not support AOL Desktop Gold's internal browser for logging in to your user account. It may be security-related or just due to the age of the internal browser, but often times it fails to sign in. Spectrum (cable provider) is one example of this, but other cases exist.
5072nd ranked -
Uncheck the stay signed in box
I see you've gone back to pre-checking the "Stay Signed In" box on the sign in page. Why is this so important to AOL? If you really cared about your clients' online security this is a no-brainer. It is not a good practice to stay signed in to any online account when you're not using it.Think about staying signed in with your online banking; after 10 minutes of inactivity my bank signs me out automatically. Please remove this check mark ASAP.
5072nd ranked -
Have more real USA news, not fluff or foreign news. AOL is failing in this department.
Have more real USA news, not fluff or foreign news. AOL is failing in this department. Also, seeing the same news articles several days in a row tells me that AOL is not up to date on reporting the news. Please do better in getting the news out there and not just fluff or ADS.
5072nd ranked -
Stop the ads covering the content in articles
It is becoming too difficult to read any AOL articles. Too many ads cover the content, and you must read between the ads -- sometimes only a line or two between the ads.
241st ranked
- Don't see your idea?