AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12722 results found
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Make it easier to cancel the account and not hang up on customers
When you hang up on me after 17 minutes, wanting to cancel my account, your customer service is terrible. And you make it difficult to cancel the account I have had for over 20 years. Please cancel my account.
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How about fixing the comments section. I post people respond to my post. I click on their response and nothing happens. This is been going o
Fix the comment section! It not working .
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fix the problem you caused for AOL on Google phones.
I don't know what you did but The access buttons for email and home on AOL on my phone are not accessible any more they are hidden under phone system buttons. It a pears to be a position problem of the AOL buttons being moved down by 1/8 inch. Running Google 10 on Galaxy S9.
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The second letter typed in an AOL App on iPhone in the. Body of the email hops to after the preloaded Signature for no reason.
The browser freezes on a dark screen with no response on my iPhone 12. Is there an iPhone beta App for AOL as I always preferred AOL browser interface when I was a Gold Beta tester on a laptop via MS.
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Postings
How long will I be muted in my posts?
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Your AI Robot just hijacked three comments on holiday foods.
You MUST rewrite the code for your AI Robot patrolling the Comments. I just left three comments: One for the food comments, One for the moderator to contact me. And the third only had a description of the erroneous flagings. This is out of hand. Totally Woke. Not in accordance with common usage. Totally wrong. RSVP
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you can improve aol by keeping donald trump out of your format all you do is lie and make him look as bad as you can you never give him any
quit making trump look bad its very unbecoming you make yurself look bad leave him out of yur broadcast
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5072nd ranked
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email
Why can you not fix email when you sign on does not tell you have email when you delete email still tells you you have email in the read box
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AOL Censorship
For several years, 100% of my comments submitted relative daily stories are REJECTED. I have NEVER posted any comment that was vulgar or inappropriate. My comments have often been supportive of Conservatism and Traditional Values.
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5072nd ranked
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Password change nightmare
AOL service is getting verse. Even to change password it take 2 -3 days. I used to change password regularly for security purposes but now I have to talk to a representative and then you wait and on his mercy and after all he/she tell me you have to wait 24hrs. Even I called after 24hrs I still have to wait another 24 hrs. Simple password change is taking forever. Very frustrated. Seems like to time to move on......
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calendar
Calendar cannot be set up to view directly to months
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Show me how to get this off of my Favorites" page!
This comes up when I go to a favorite and does not let me connect. Why would you do this to a paying customer?
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Deleting email folders and inbox of users of more than 20 years
I've had my account for over 20 years! And all my folders are gone now and I have no email whatsoever at all in my inbox?? How is this possible and is it legal to erase all my stuff like this? I had very important emails and info saved in this account in separate folders i created just for that reason and now theyre all gone! That should definitely stay in place and not be deleted or whatever has been done to my account. this is wrong on so many levels! the stuff lost now is probably gone and whats…
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ADG issue in Address Books
Today I tried to open up my Address Book and all my passwords saved to contact name "AOL" are disappeared. Usually I click the edit and it shows up the list of password however right now the edit option greyed out so I'm not able to open it, we tried it using a web with tech rep, we can open the AOL address book, but it's empty. Please address immediately my concern it's so important to me those list of passwords.
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Remove political ads from the "new mail" list.
I log in to see my mail. Not to see either political side front and center. I understand you need to post ads to support the site but at least make them non-confrontational. <eye roll emoji>
125th ranked -
ADG keeps on crashing
ADG keeps on crashing even after doing a back-up, uninstalling and then reinstalling the service or doing basic troubleshooting like power cycle
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Comments.
I no longer can automatically see responses to my posts. Oftentimes I can’t find them at all. Go back to the old AOL please. Your “improvement” is not an improvement.
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fix world class poker, won't run
get the problem fixed
5072nd ranked
- Don't see your idea?