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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11907 results found
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I HATE the new email! I found the previous version easier & more effective to use.
Half the time it's non-functional. I can log into aol, but when I click on email this is what displays in the url "about:blank". Nothing loads. I've been trying to get into my email on my laptop for over 3 hours this morning without success! Yet, I can view it just fine on my cellphone.
Are your servers down? This has been happening on an almost daily basis for months.
I liked the ability to imbed pictures into email & the layout of the original email. I regret that I ever personalized the appearance of my email. I've tried searching…
2671st ranked -
Go back to the old mail system. If I have to learn something new I will use outlook like the rest of the world. I can't stand the new email.
give us a choice. New or old email format. New email stinks. Where is my calendar? If I have to learn something new I will switch to Outlook. much better than the new one. How do I back up my old email so I can switch?
438th ranked -
Recently you made some changes to your email service (I use it on Chrome) which have completely degraded its usefulness.
Make your product more useful, rather than less. Make it easier to contact you.
2671st ranked -
Put my AOL back to old format. I hate the new formaat.
I hate the new format. Put the old format back on Richard Boldt
126th ranked -
Go back to original headline news
Go back to original headline news. This new format is HORRIBLE.
509th ranked -
This new format SUCKS! When deleting mail, I have to move my mouse too much, the colors suck, too light. AOL member for 27 years.
Bring back what we had! Don't like the new format. Been an AOL customer for 27 years.
438th ranked -
I don't like the fact that I cannot add my logo to my signature
I don't like the fact that I cannot add my logo to my signature
2671st ranked -
You have just made aol mail more annoying and harder to use.
Go back to the last aol mail format.
1274th ranked -
why change , im saying good bye
i already called the 8oo number to complain and get changed back ,but the number was not ringing ,guess there having lots of complaints ,will try another way to get this back to the old way or i will go some where else,im tired of others thinkikg whats better for me!
11647th ranked -
The only good feature of the new email format is the right screen arrow to hide an ad!
Why is the send button now at the bottom of the screen? Spacing on the new emails is distracting and wastes space.
We were fine with the old format!947th ranked -
AOL Desktop Gold Crashes After Signing In
Whenever desktop gold is opened it runs fine then as soon as you login the program freezes and crashes. Windows 11 22H2 is the operating system I've had the same issue on Windows 10 22H2. Tried reinstalling the program several times and tried installing the beta releases. Tried renaming the AppData Local Folder for desktop gold. Tried removing antivirus to see if that affected it. Tried a speed test and it was normal. It has all updates applied it is currently on 11.0.4322.
4761st ranked -
I don't like the new format. Where are the settings? It is way too bright too look at and I need to be able to change things easily, without
make Aol user friendly. Make the settings icon easily available.
2671st ranked -
let me drag a photo into the text as I could in the old format.
I often have a photo I need comment on. It speeds things up if I can just drag the photo into the text box so the recipient can see instantly what I am discussing.
1720th ranked -
When I search contacts show me which lists they are in like you did in the old format
I want to see not only the contact, but which list they are in.
1720th ranked -
Where is the send button to respond to an email
you just changed the aol mail web page and I'm trying to respond to an email that was sent to me, Where in h--- is the send button after completing a response to an email.
2671st ranked -
bring back the previous format, on the left side of aol.com!
Bring back the previous format!
509th ranked -
Is there a reason every article I click on comes back with a blank screen, except for the word Unauthorized in the top left corner?
Is there a reason every article I click on comes back with a blank screen, except for the word Unauthorized in the upper left hand corner?
2671st ranked -
Everything on AOL is suddenly restricted. What gives?
AOL is suddenly restricted on all pages.
2671st ranked -
I agree with all the previous comments. Good job AOL in losing customers.
Good job in losing loyal customers. The new format is terrible.
1720th ranked -
PLEASE BRING BACK MY OLD EMAIL FORMAT!!!!!
BRING BACK MY OLD EMAIL FORMAT!!!
154th ranked
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