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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11907 results found
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E mail format
The new format is , simply, terrible. No search feature, clumsy, hard to use and easy to make errors when using. Sometimes change for the sake of change isn't a good idea, and here it just isn't. I have resisted g mail, but now.....
219th ranked -
2671st ranked
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syncing not working. have to log out and log back in to refresh mail
AOL mail is not syncing in real-time. Have to log out and log back in to refresh mail.
2671st ranked -
Bring back the previous version ( New one stinks) of AOL mail!!!!
Bring back the previous version ( New one stinks) of AOL mail!!!!
390th ranked -
I hate the new screen. Old screen much easer to use.
Bring back old screen please!!
614th ranked -
Remove the picture and ad of the dancing shemale with the hanging appendage from daisy duke shorts
Remove the picture of the dancing female male with the hanging appendage from his/her daisy duke shorts. It is disgusting an a community guidelines violation.
4761st ranked -
Go back to the previous format. Looking back over the previous feedback comments I think this is the general consensus. It is too busy.
This new format is terrible. Too busy, not easy to navigate. Why mess with a format that has worked for years. Give us back the previous format ASAP.
288th ranked -
I do not like the layout of the new AOL and email. When it says click to return to basic, the basic has changed too.??
I do not like the layout of the new AOL and email. When it says click to return to basic, the basic has changed too.?? The calendar on the left was best and full when opened. The new format is terrible and hard to view. Please return me to my old option.
614th ranked -
new format for email is unuseable, does not work
Todays ( 28th June 2023 ) new format for email is unusable, does not work. In Firefox, If you click on a message in the inbox, the message does not open, all that happens is that the same inbox opens in a new window. And you still cannot open or read the messages in that. Useless, untested, and of course AOL's UTTERLY HOPELESS SUPPORT applies, so no way of communicating or getting a result.
1720th ranked -
I see I'm not the only one who hates the new mail format, it's awful. I see dates, but not times. I haven't found the quick address list.
Bring back the old format. Did we have a choice? Please listen to your long time members and at least allow us to choose one or the other. If this keeps up, I guess gmail will be my next move.
1720th ranked -
I want to go back to the old format, I hate this new format!!!
I want to go back to the old format, I hate this new format
173rd ranked -
4761st ranked
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RESTORE THE PREVIOUS VERSION!
DISLIKE THE NEW FORMAT.
947th ranked -
Obscene advertising
Stop obscene advertising. You would not believe what I am looking at this morning on my home page. It's disgusting. Can't get rid of it. I am going to have to leave AOL if this does not stop.
4761st ranked -
Can't play the videos from the entertainment page
Notification says : This content is not available due to your privacy preferences. Update your settings here to see it."
2671st ranked -
RESTORE THE OLD FORMAT
Today the Quick access file was removed. Yesterday My folders in the Favorite section are gone. You did away with the Alphabetizing of my contact list and now I'm forced to scroll to find a contact. Addresses do not appear when selecting contact. Instead I get a name with a silly emoji preceding it. What am I? Some sort of child. Worse of all my secondary sign in account which was seldom used was completely erased. Years of photos and documents plus paid for programs are gone. It won't we long before I'll be gone. Gmail is looking better and…
1274th ranked -
Fix printer icon
Hi,
Whenever I click on the print button in my current version of AOL (not the new) it does not bring up the print dialogue box. Instead it switches over to the new AOL version. Can you please fix this?
Thanks.
2671st ranked -
Drop the new format,it is terrible
go back to the prior format.......otherwise I'm gone after over 20 years
947th ranked -
Go back to the previous format. The new format is horrible.
Go back to the previous format. The new format is horrible.
180th ranked -
This new mail format is dysfunctional. Otherwise I'll be forced to leave, after close to 30 years.
i agree with many of the post. If we don't get the old format back, so we can at least change the font size, change color, move emails to folders, you can stuff your Email where the sun don't shine. I have used your email since 1999 in one form or another. I can use many other email formats for free. Don't need your arrogance!
755th ranked
- Don't see your idea?