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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11764 results found
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COMMENT SECTION: "Something Went Wrong" screen...
"Oops, something went wrong :(
We detected some connectivity issues therefore we’re unable to load the Conversation" RETRYHere's another constant problem with the Comments Section. If it's not one thing, it's another. There's no issue with my computer's connectivity; yet on numerous occasions, the above notice appears. And when you try clicking on the RETRY button...CRICKETS. Absolutely nothing happens. Being a paying AOL customer is beginning to be more problematic than it's worth. You're going to start losing patrons by the droves if you can't get your software to consistently work properly.
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Problem with Comment LOG-IN...
Once again, there's an issue with being able to have your account automatically be logged in to view and or post comments. When you scroll down and click on "View Comments," it won't show your account. You'll see the Bell Icon and "Log-In" feature. Yet, when you click on "log-in," it takes you back to the beginning of the article. And when you click on the "Bell Icon," you get a pop-up screen that offers a "Subscribe" buttom...but clicking on that does absolutely nothing; it takes you back to view the most recent three available comments. WHAT'S GOING ON AOL?…
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Fix the ability to comment on news articles. You have been contacted (and I see by many more people than just me) and you have yet to fix i
Make the commenting section on AOL news available to long-time users again. I called Tech support but they are useless - it has been weeks since this problem started. I have been using AOL for 26 YEARS and this is how you treat long time users? I am tempted to cancel my AOL account and go to another mail/news provider.
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Security glitch
I am getting codes to login from places all over the world that are not from my requests. My lists show none if these places have ever gained access bur im sure if they are ever successful then so many of my other accounts will be compromised! What else can I do? Do I have to change my email daily??
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NOW !!!
when signing in to AOL fail, getting error message PAGE can not be reached from here - just as useless as two step verification _ making AOL more user unfriendly by the day !!!
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Mail service is ******* SAD!!!!!!!
Mail service is ******* SAD. SLOWER THAN SNAIL ****!!!!!!!!!!!!!!!!!!!!!!!
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At the direction of tech support, and a senior technician at AOL, I am submitting feedback for a technical issue
Up until this morning, I've been able to check my *.cs.com email in the Gmail app on my Android phone. I have two *.cs.com accounts, the other one works just fine using imap.aol.com and port 993, and smtp.aol.com using port 465. And using SSL\TLS. But the other *.cs.com account won't authenticate against those mail servers. It doesn't work with the csi.com domain either, which support asked me to try. The error is username or password is incorrect. I'm able to get to my email in a browser at mail.aol.com, and through the AOL mail app which I installed on my…
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THIRD TIME TODAY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
FORCED TO USE 2 STEP VERIFICATION !!! NOT ENABLED! _ NOT WANTED! _ NOT NEEDED! _ ARE YOU TRYING TO FORCE LONG TIME USERS TO QUITE + UTILIZE OTHER MORE USER FRIENDLY PROVIDERS !!!!!!!!!!!!!!!!!
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Every single comment I make on AOL is "rejected." Why are you violating my Constitutional rights of freedom of speech?
Every comment I make whether it be against fascism or agree with a certain policy is rejected. Why are you blocking my free speech? Not to mention others. Is it because I am not for the genocide in Gaza to redevelop it into golf courses, time share rip off hotels, malls of stuff that will end up in landfills & thrift stores, and multi million dollar homes for the people behind the bloodshed?
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Need an ad rewind feature!
I actually don't mind having ads on the right - many of them are interesting (based on years of training your ad engine via clicks :-)). However, sometimes I see something go by that I'd like to investigate, but it's gone before I have had a chance to click on it (e.g., a particular guitar advertisement). I wish there were a "back" button, like in a browser, so that one could see the ads just shown (or recently shown). Seems like a feature that would get you more clicks and therefore more click-thru income from advertisers...
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listen to long term users
and stop forcing 2 step verification on users that DO NO NEED or WANT IT - frustrating, user unfriendly, + costly for many senior users !!!
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New format is terrible, unpleasant to look at and page through
New format is terrible
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PLEASE Stop your adblocker popup
STOP the adblocker popup for AOL ads
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WHEN WILL
AOL + YAHOO START PAYING ATTENTION TO TO LONG TIME USERS - TWO STEP VERIFICATION + OTHER USELESS INCONVENIENT CHANGES ARE TOTALLY USER UNFRIENDLY - NO PROVIDERS IGNORE THEIR USERS LIKE THIS -
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WHEN ???
will AOL +YAHOO stop ignoring the wishes of all users, especially seniors - two step verification, changes to email, + etc. is making it totally user unfriendly + time consuming ! - no other providers are doing this disservice to long time users !!!
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Stop advertising false ads(Emma Mia Jewelry etc) Leads to illegal money taking. I will never believe anything you advertise, ise erties.
I////////I've lost any belief in AOL due to false illegal advertising (Emma Mia Jewelry etc)
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Posts will not respond to my posts.
I post a comment, others reply to them, yet when I click on their replies, aol doesn't let me read them anymore.
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this program does not give my my post replies from others.
I post on the items, yet aol doesn't let me get replies from others. I click on them and it still does not give me the replies.
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When are you going to fix being able to leave comments or just read comments. I PAY for this service why am I not able to use it any more??
WHY are your eyes and ears closed to so many complaints of not being able to comment or read on some items you have posted? I am tired of trying to leave a comment or to just read the comments being left. Seeing how many are paying for this ability to use I would think you would make a major priority to rectify this problem. Guess it must be time to follow those that have left and paid for your service to do the same.
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