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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11764 results found
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Your Marketing Preferences page doesn't work
I already have all my preferences set to Off in https://marketingpreferences.aol.com/ for years. But I still receive marketing emails from AOL, like the monthly "Important Benefit Notification Regarding your AOL Plan" and today AOL and Norton 360. I don't have Norton 360, the email is purely marketing. Many times I've clicked "Unsubscribe" at the bottom of these emails, and my preferences are already all set to Off. So your Marketing Preferences web page doesn't work correctly. Please fix. I'm not going to bend over backwards and create an email filter. You just need to fix your preferences so they're not…
2627th ranked -
The new format for the news page is ugly and hard to use. The pictures take up way too much space and make it hard to navigate the page.
Go back to the old format.
4639th ranked -
advert on screen in webmail
As of today 8th Oct 2025, a new and obstructing advertisement panel has appeared at the bottom of my screen. I can now see only 8 lines of what is in my inbox. (of thousands of lines) . Its unreasonable. AND DISHONEST eg it says it has found 2 car finance agreements in my name, when it hasn’t GET RID OF IT. A single line looking like an email was bad enough, this is totally intolerable.
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Fix the lag time between clicking on a news article and getting a blank screen before the article populates
Fix the time lag
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Improve your recovery set up and realize not everyone has all the newer means of communicating.
Treat people as honest with integrity when trying to simply retrieve their lost account. There have to be ways to ensure the person is who they say other then listed retrieval devices. Please take it seriously and good bye.
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I like to see less ads that promote Dr Fraud fake cures for tinnitus
Mr. Oz is not knowledgeable about osteoarthritis nor tinnitus when all I see to observe that he’s known for being a weight loss guru. I like to see ads removed and to see real news in place of annoying ads that has no place in AOL and Yahoo
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again - corrupted sign in !!!!
again being forced to use two step verification that is not wanted or need - recurring problem since YAHOO ,erger !!!!!!!!!!!!
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Text Size
When I open my email now, the text size is so small that I can barely read it. Then, days later, it will be of a very large size. I am not doing anything to change the text size, so this seems to be an AOL quirk. How to remedy?
4639th ranked -
IMPROVE the process of deleting an aol account without deleting the "subaccounts". Nor can you say WHEN the main account will be deleted.
WTF!! My husband has been dead for over a year and AOL tells me I can't delete his account without deleting all the SUBACCOUNTS. One of them is my AOL account which I am STILL using. Nor could the lady on the phone tell me WHEN the GIBLIL account will be deactivated. This is messed up AND explains WHY AOL only has about 1.5 million active users. If you made this process simpler, you might have more.
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Problem with Android AOL app - In the past few days the app is behaving differently.
If I read an email then return, the email has automatically routed to the OldMail folder. There is no way to indicate that I want to save the email in my InBox. A week ago I was able to either mark the email as Keep while reading it or I could return to the NewMail folder and it would still be there and I could then mark it as unread. This new behavior is very frustrating and time consuming.
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When will AOL get around to fixing the functionality in Comments?
AOL should already know. Enough people have already complained.
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How about some news stories that are not leftwing propaganda and hate against our president? So sick of this leftist ******** on my page all
So sick of leftist ******** stories on my feed. Top story today was Saturday Night Live making dun of Trump when there are 2 major wars in the world, police being attacked government shut down, and Europe in a **** storm. But no this rag and leftist ******** is the main story.
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Why is AOL censoring all of my contents ? They are not offensive to anyone except AOL's ministers of information.
Your comment on "Is This The Worst 1-Word Text Message You Can Possibly Send?" violates the community guidelines and has been rejected
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CHAZ Sun 05 Oct 2025 03:25:59 PM
They make it up as they go . I'm SURE
HOW HAS THIS COMMENT VIOLATED THE GUIDELINES ? I HAVE BEEN NCENSORED FOR 3 YEARS. WHY???4639th ranked -
account verify
i cant log into my account because it says i need to verify via other email adress i dont know why you guys keep soing this when i put thee password in its me its very annoying i am now locked out of my accounts
2627th ranked -
Fix the "comment" snafus...
Why did you change the way customers can view "likes" and "replies" to their comments? Originally, for years, all you had to do was click on the Bell icon and highlighted notification...then it would not only take you to the article, your comment would automatically appear on the screen, along with the capability of reading any replies to same. Now, when you click on those highlighted "likes" and/or "replies," it will take you to the article -- but that's it. In order to get to your reply, you have to scroll down and click on "see comments." Then you're original…
4639th ranked -
I just wanted to ask if my ban from posting is permanent or may be lifted in the future
I just wanted to ask if my ban from posting is permanent or may be lifted in the future
4639th ranked -
Automated system
Please allow me to contact AOL without the recorded message that requires me to say "the
first three letters of my email", because my email only contains two letters (fh).Thank you,
Alvin Allen (302-407-1636)
4639th ranked -
Ads block the news stories. This is very irritating.I and others will boycott all advertisers who do this.
Boycott all advertisers who block the news stories with their ads. They can advertise without blocking the stories.
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Is it possible for an AOL user to send an AOL created news story to Facebook? I have searched for a link and did not find it.
Is it possible for an AOL user to send an AOL created news story to Facebook? I have searched for a link and did not find it.
4639th ranked -
Not directed to comment replies.
I am not directed to the replies to my comments on AOL stories. After someone replies or "likes" my comment I receive an email notification. When I select to 'reply to ..." I am brought to the related story, but not my comment with the reply. The same is true if I attempt to find the reply or like from the notification directly in the story. This does not happen with an occasional reply or like, but all of them.
4639th ranked
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