AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
12469 results found
-
reporting an abusive customer
I want to report an abusive customer, Verizon Business. It sent me today what appears, in my inbox, to be a promotional e-mail message. But unlike any ad that I've ever received before, this one cannot be deleted. If I try to checkmark the little box to the left of the message in my inbox (preparatory to deleting the checked item), nothing happens: the sender has apparently developed a new technology to disable that checkbox next to their ad. Further, if I click on the item to try to open up the message and delete it that way, it doesn't…
4953rd ranked -
Why are news stories NOT loading
Keeps giving me an Oops. Reinstalled app and worked at first and now still won't load stor8es
4953rd ranked -
Stop putting ads in the list of emails --URGENT
Today for the first time I see that AOL is putting ads in my list of emails, as well as in banners at the top of my list of emails. THIS IS AWFUL. I have been a paid AOL user for more than 20 years. I don't have to put up with this intrusion. The banner ads and pop up ads are bad enough (and they are VERY BAD), but I have trained myself to ignore them. It is harder to ignore ads that are inserted in my list of emails and look like an email rather than an ad.…
1342nd ranked -
STOP putting ads in my mail feed - I WILL CANCEL this 25 year + account and go to Gmail.
QUIT cluttering my mail with ads!!!
2790th ranked -
Help Customers With Undeletable Ads in their AOL Mailboxes
AOL's paid advertisers have been inserting undeletable ads in AOL customers' email. AOL declines to help.
1805th ranked -
For the last month I have been signing on to my app on my phone and when I try to read the article, stories that are shown in the feed they
For the last month I have been signing on to my app on my phone and when I try to read the article, stories that are shown in the feed they do not open.
Below it says open story or article, you click on it and it takes you to another page that says Oops something sent wrong try again.
I go down the list of stories and the same thing happens on all of them.
I have had to uninstall and reinstall the app four or five times this month.
I just started having this problem about in the…4953rd ranked -
4953rd ranked
-
I can't send an email with an attachment to myself. It says "Downloading" forever but all I get is a blank email. This started weeks ago.
I can't send an email with an attachment to myself. It says "Downloading" forever but all I get is a blank email.
This started several weeks ago.4953rd ranked -
why cant I see the comment section on my aol
why can't i see the comments section when i click on it and why can't i comment-this just started about a month ago
4953rd ranked -
4953rd ranked
-
AOL games
y aol games Masque deleted my points, from 6000+ down too 179. I also have this recurring issue where I cannot properly play the ads and get my scratch ticket. I use these for entertainment but now it's not entertaining because of this
4953rd ranked -
4953rd ranked
-
"www.compuserve.com refuses to connect" when I open my AOL emails. Fix error message for compuserve.com to access my compuserve emails.
I need for you to do a FEEDBACK on an error message on AOL email page due to a glitch or bug in your system. The AOL agent tried to fix it through MIcrosoft Edge & Google Chrome, but failed to fix the error message The error is coming from a "BUG" in your system that needs to be fixed from your system to fix my problem. Please fix the issue ASAP. Thank You
2790th ranked -
Get Customer Service back
I have tried for 3 months to find out why I cannot comment, like or dislike on news items. Tried chat 3 times and called twice. Nobody seems to care.
4953rd ranked -
4953rd ranked
-
2790th ranked
-
4953rd ranked
-
4953rd ranked
-
seacrh bar
I want the old version back for the search bar not powered by Yahoo. The search bar on the upper right side besides Favorites icon. It doesn't look like, the version the I have before.
4953rd ranked -
Even MORE ADS ?!?!?
Wow. I originally got my email address through my paid internet service with Verizon. Then they essentially sold their email customers off to AOL. Ever since then, I've had to wade through clickbait to even get to my inbox, which then always has advertisements in it. But now you have even added ads in my saved mail folders. Does your desire to monetize my email account have any end? Don't tell me about paid accounts - I'm not going to pay you to NOT exploit me.
4953rd ranked
- Don't see your idea?