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Help us improve Assist by AOL

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148 results found

  1. How to PERMANENTLY delete SPAM!

    Please have your IT team make a small coding change to your program(s) to recognize: when SPAM is DELETED by your AOL user, send the SPAM address to a separate program that will filter out any future SPAM repeats.

    THOUGHT: If we, the AOL user, removes useful mail from the SPAM folder to their IN BOX, that should be sufficient acknowledgment to AOL we DO NOT want what goes in “DELETE.” Make sense?

    I have been in a bankIng IT environment for many years and KNOW this is a simple fix to end your users woes regarding the influx of…

    11th ranked

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  2. Better Quality Control.

    First, why do you sent e-mails asking for customer input only to then reply that these e-mails are NOT monitored. Also, your help page pull down for "contact us" has a glaring error. The number published is correct but the prompt to reach Tech Support is NOT #4; it is #5.

    68th ranked

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  3. Your phone support is the worse I have every encountered.

    Your service is not worth free

    13th ranked

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  4. I keep getting a pop up which Apple say is from you. It is “authCLEAR”. How do we stop this?

    Explain to users how to stop the pop up asking if you want to download “authCLEAR” on to your I Pad which Apple Inc. saying is coming from AOL unsolicited?? They have had a number of complaints!!

    27th ranked

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  5. bi-lingual option for writing emails, ie. Spanish and English

    I would like write in English and Spanish in the same email. How can that be done, i.e. where do I find the capacity to accent a vowel?

    45th ranked

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  6. should be free

    I pay for GOLD..which is actually far from that..anything else you should GIVE to loyal or is it stupid customers

    45th ranked

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  7. I am visually impaired and I find it hard to find things and I would appreciate it if aol were able to assist in my situation

    I am visually impaired and I would appreciate if aol would make things easier for visually impaired people to read.

    45th ranked

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  8. Will not install

    Keep getting generic error message.

    45th ranked

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