Skip to content

Assist by AOL



Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

172 results found

  1. Shut the **** degrading news off the front page about our President.

    I am sick of turning on AOL and seeing the media lies. I want to remove politics from all pages. We have lost all respect in this country. The news AOL presents is one sided and most of it is opinions, not facts.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Continuous news story slide show.

    Please either stop the continuous slideshow action or provide a way to turn it Off. I want to be able to click through the story headlines manually. Until this is fixed, I'm not going to be viewing your homepage.
    Thanks,
    -- ***

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Loyal monthly subscription fee payer since the 80's.

    GET RID OF THE ADS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    I'VE BEEN A PAYING SUPPORTER OF AOL SINCE THE 80'S.
    I do not want to leave AOL, but the "delightful experience" you claim is not longer delightful. Paying customers should have some options over those who use AOL free.
    GET RID OF THE ADS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    In order to send this, I'll check your little box, but I am NOT agreeing to terms of service if it includes accepting all the ads and false redirections to other pages.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. On the Chat about the President, someone has been blanking out thoughts they don't like. I have tried to flag the practice without success.

    If you are going to make a chat available, have someone monitor inappropriate behavior. I assume the "flagging" concept is intended to bring violation of your rules to your attention so you can do something about it. If you are unwilling or unable to stop inappropriate practices, then I suggest you shut down the chat.

    19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Better Quality Control.

    First, why do you sent e-mails asking for customer input only to then reply that these e-mails are NOT monitored. Also, your help page pull down for "contact us" has a glaring error. The number published is correct but the prompt to reach Tech Support is NOT #4; it is #5.

    86th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. 19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I keep getting a pop up which Apple say is from you. It is “authCLEAR”. How do we stop this?

    Explain to users how to stop the pop up asking if you want to download “authCLEAR” on to your I Pad which Apple Inc. saying is coming from AOL unsolicited?? They have had a number of complaints!!

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. bi-lingual option for writing emails, ie. Spanish and English

    I would like write in English and Spanish in the same email. How can that be done, i.e. where do I find the capacity to accent a vowel?

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. should be free

    I pay for GOLD..which is actually far from that..anything else you should GIVE to loyal or is it stupid customers

    62nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I am visually impaired and I find it hard to find things and I would appreciate it if aol were able to assist in my situation

    I am visually impaired and I would appreciate if aol would make things easier for visually impaired people to read.

    19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Will not install

    Keep getting generic error message.

    36th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. TO: AOL MANAGERS--Every time I bring up my email, I see Google ads with half-naked women!!! This is an insult!! FROM:fhuf1988@aol.com

    TO AOL MANAGERS: Every time I bring up my email, I see Google ads with half-naked women!!! This is an insult to me!!! I am a Christian and not interested in half-naked women!!! FROM: fhuf1988@aol.com

    172nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 5 6 7 9 Next →
  • Don't see your idea?

Assist by AOL

Categories

Feedback and Knowledge Base