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AOL Super App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve the AOL app?

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326 results found

  1. Give users options

    Allow users to select which news outlet they want. More importantly enable users to opt out of opening with the news.

    219th ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  2. Damb I hate AOL

    I hate to being forced to down load an email app. And having it act as an HOMEPAGE for AOL. What’s worse is you NUTS at the $Chain haven’t a clue. Dude no one wants your garbage- for the news is the EXACT SAME ON EVERY CHANNEL. Accounts are closed for being different opinion than the lol MONITIORS of the sight whom worry of JOB security and flag everyone for closing. So let’s give AOL it’s *******! Oh please AOL give me exactly what you desire for me - and no when I said I want an email app -…

    113th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  3. Why do I get so much spam and silly adverts. It’s really annoying I get more spam than emails. Can something be done to change this.

    Why do I get so much spam and silly adverts. It’s really annoying I get more spam than emails. Can something be done to change this.

    93rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  4. Eliminate the unsolicited contacts folder.

    Eliminate the unsolicited contacts folder.

    61st ranked
    Gathering Feedback  ·  1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  5. It is critical to allow more than 100 spam emails at a time to be deleted since you allow hundreds and hundreds of spam emails daily.

    71st ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  6. New mail gets moved to old mail by just clicking on new mail. Frustrating!

    Clicking on new mail should not illuminate any of the existing new mail. This new app is crazy in that regard. Are used to be able to keep new mail without any problem. Now you have to be very very careful that nothing is highlighted when you click the new mail button. Because what happens is anything is highlighted automatically gets moved all mail even when you haven’t read it. Very very frustrating.

    163rd ranked
    Gathering Feedback  ·  0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  7. Ads Touch Sensitivity

    Do not let ads open the advertiser site as soon as I touch them even if only to scroll (e.g. touch-hold-slide)!!! I’ve experienced instances repeatedly where I touch the screen to effectuate scrolling only to realize I initiated the action inadvertently on an ad which then results in the advertiser website being invoked. Temu is a prime culprit of this behavior. Why do you allow this sort of BS? I understand you’re trying to monetize but this sort of sensitivity is egregiously greedy.

    219th ranked
    0 comments  ·  Admin →
    How important is this to you?

  8. News feed needs a little honesty

    Your news feed is bias and sucks, I wish I could just have the email

    187th ranked
    1 comment  ·  News  ·  Admin →
    How important is this to you?

  9. Is there a way to logout of the upgraded app or is it a feature

    Where is the Logout icon .

    219th ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  10. I’m Done with AOL

    As soon as I can change my email address from aol to something else and update sites that use it, I will be deleting the app. Obviously no one at aol cares that countless subscribers have asked for the option to have the app open to mail as it used to. Countless complaints here and not one response from anyone at aol.

    129th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  11. Judging by feedback, you clearly made a mistake opening to news when you open the app. Switch it back on the next update.

    113th ranked
    0 comments  ·  Admin →
    How important is this to you?

  12. You need to prevent the next email from automatically loading when reading messages. I may not want to read the next message.

    63rd ranked
    0 comments  ·  Admin →
    How important is this to you?

  13. Please figure out a way to let us open PDF attachments on iPhone.

    85th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  14. best

    leaser

    271st ranked
    0 comments  ·  Admin →
    How important is this to you?

  15. STOP SENDING ME DONALD TRUMP NOTIFICATIONS FOR THE LOVE OF GOD

    129th ranked
    0 comments  ·  News  ·  Admin →
    How important is this to you?

  16. Changing Image Profile on New AOL

    The image that is given to you as a profile photo can’t be changed. This photo is located in the left corner of the mail or news page. This image can’t be change and I would like to change mines because I don’t like it for my name representation. Please fix this glitch so we are able to change it. My image is described as a skinny lady with shorts and tank top with red hair. I hope you understand which image I’m speaking about. I do not like using this new AOL because of the image that is defaulted…

    187th ranked
    1 comment  ·  Mail  ·  Admin →
    How important is this to you?

  17. Group contacts

    I need to be able to email groups, especially be able to forward an email to groups. But I cannot access my groups in the app, only on the desktop.

    76th ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  18. PLEASE Turn on Mail Notifications for package deliveries 📦

    It doesn’t work when I click mail [mail notifications] [active updates] and try to turn on the toggle for “Packages”. Please turn that feature on 🏆thanks!

    163rd ranked
    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

  19. Allow users to change font size so that vision impaired people can use it

    You used to be able to change your font size. Now you can’t.

    163rd ranked
    0 comments  ·  Mail  ·  Admin →
    How important is this to you?

  20. Go back to the old aol chat rooms

    The old aol chat rooms were very fun and a great way to meet folks

    129th ranked
    0 comments  ·  Admin →
    How important is this to you?
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