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AOL Super App for iOS

← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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224 results found

  1. Provide just email access.

    I can’t stand seeing the news every time I want to open my email, especially when it’s all liberal choices. I am thinking if changing my email and migrating emails.

    115th ranked

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  2. Stop being biased, allow for diverse opinions, be truthful, but include all sides and aspects to a story in an unbiased way

    The news needs to be unbiased…this is a country of diverse opinions and all sides need to be covered without bias.

    81st ranked

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    1 comment  ·  Admin →
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  3. Eliminate the news feed

    Eliminate the news feed, or provide a method to disable it.

    75th ranked

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  4. Listen to what people are saying about the news you put on!

    YOU PUT ON ALL THE LIES OF MAINSTREAM MEDIA!! THEY ARE ALL PROPAGANDA NETWORKS! PUT SOME OF THE CONSERVATIVE NEWS ON! IT IS SAD THAT THIS HAS HAPPENED! COUNTRIES LIKE RUSSIA AND CHINA DO THIS BUT THEY FORCE THEM TO DO IT! MSM IS WORSE THAN THAT!

    83rd ranked

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  5. Just tell us you are not going to allow users to get to inbox first. You’ve been “gathering information” for months

    Just tell us you are not going to allow users to get to inbox first. You’ve been “gathering Information” for months…not sure what there is to gather as it’s pretty evident by feedback that’s what WE want. Just as obvious, you’re not interested in what we want.

    137th ranked

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  6. Stop showing the news page before I can access my mail!!

    Stop showing the news page before I can access my mail. Also, too many adverts

    52nd ranked

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  7. Stop showing the news first.

    Stop showing your ****** news page

    91st ranked

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  8. you are OBSESSED WITH TRUMP.

    There is other news besides Trump. He isn’t the the president anymore. Focus on what’s important. Do better AOL. Biden is the president not Trump. Stop obsessing over him.

    83rd ranked

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  9. SIMPLE. OPEN MAIL FOLDERS ON THIS DEVICE

    Basic service stuffed up by AOL

    OPEN FOLDERS

    19th ranked

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    10 comments  ·  Admin →
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    Gathering Feedback  ·  Product Support responded

    Our team is working to fix this issue in a future update to the app. In the meantime, please tap on the bottom-left ''New Mail''/''Inbox''  icon to see your folders and access them.

  10. Why would you change the default to news feed. This encourages me to go to another service!

    If your going to change the default to news as opposed to going straight to my inbox then make it easier to default back to my inbox. I don’t want to see the news on my email! Terrible decision!

    36th ranked

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    1 comment  ·  Mail  ·  Admin →
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  11. Return to previous layout

    Can I go back to the previous layout? The version I have at the moment is less user friendly than the old version.

    22nd ranked

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    6 comments  ·  Settings  ·  Admin →
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  12. Stop showing News.

    You ask for ideas, but I see your not taking your followers and users inputs. I guess everyone will just have to go to gmail accounts where liberal news isn’t shoved down our throats. I will give it a little more time to see if you make any changes. But I doubt you will.

    83rd ranked

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    1 comment  ·  News  ·  Admin →
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  13. Email issue

    iPhone 14 Cursor gets lost in middle of writing an email. Returns if you tap at place you left off

    155th ranked

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    2 comments  ·  Mail  ·  Admin →
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  14. No idea

    191st ranked

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    0 comments  ·  Mail  ·  Admin →
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  15. Please allow the user to choose to go directly to their email without going to news.

    The recent change to force users to look at news is upsetting to those of us who don’t wish to look at the news, which is mostly political in nature. Please at least give the option to look at mail first.

    37th ranked

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    0 comments  ·  Mail  ·  Admin →
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  16. I don’t want to see news

    I am here for email only not heavily one sided news. I will likely be changing emails over this which is a shame. Long time aol user.

    40th ranked

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  17. Don’t want your Liberal Bias News Feed. Thinking of moving over to Gmail.

    I DONT WANT to see your Fake News. Either return it to mail, allow us to pick our news sources or maybe we should all just go to gmail.

    46th ranked

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    2 comments  ·  News  ·  Admin →
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  18. Change it back to open at inbox and not news

    38th ranked

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    0 comments  ·  Mail  ·  Admin →
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  19. I don’t want to see your news I want my mail

    I don’t want news I want my mail!!!!!

    107th ranked

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  20. Open aol app with new mail

    Open aol app with new mail

    39th ranked

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