AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
25 results found
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classic mail is better-the new does not work well-why change?
bring back classic mail
12th ranked -
I NEED the basic aol mail version back!
AOL is making it VERY difficult for anyone to easily switch back to
the basic aol mail version.20th ranked -
You broke it
This "new" version sucks and you seem to have made it permanent. Now it takes 2 steps to do things that used to take 1 click.
Can't choose a font that I want.
Why have pages when scrolling worked fine etc. etc. etc........
It wasn't broken and you turned it into garbage.21st ranked -
I want the real basic e-mail back, not some "new" and not improved version.
All of a sudden I had been switched to the new mail. I switched back to basic but it wasn't what I had earlier today. There is an ad in my inbox that I can't delete. I pay for AOL. I should not be subjected to ads. Where is the drop down for me to pick which page of e-mails I want to go to. I now have to arrow through all the pages.
People use the basic for a reason. We just want a plain e-mail. If we wanted all the bells and whistles, we'd use Outlook.
22nd ranked -
Original settings
Go back to the original setting!
24th ranked -
The "Basic Mail" option is not "classic mail" and still eliminates the functionality needed by super-users. Get a grip!
The "Basic Mail" option is not "classic mail" and still eliminates the functionality needed by super-users. Get a grip!
26th ranked -
changing mail back to "unread" doesn't make them darker again as initial "unread" emails are
Emails that I changed after reading, back to "unread,"
When I go to see if they were made "unread" they are not darker as when unread. I can't make the read emails stay unread when I change them to "unread".38th ranked -
settings
There used to be more options for the mail. Like choosing whether to always have the BCC line or not. I chose not to have it, now I am stuck with it on every email.
51st ranked -
59th ranked
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signature??
What the Heck?? Where did my signature go?? Why would you delete my signature suddenly??? AOL is in trouble if something so simple is a problem for you.... What the heck???
62nd ranked -
YAHOO vs AOL
If I wanted to have the YAHOO look on my email, I would have been with YAHOO since the 90's. However, I chose to be with AOL since the 90's and would like the classic look back. Why do things change when they are working correctly?????????
64th ranked -
Please stop "improving" e-mail. If you improve it anymore it will be unusable. Please allow the user to revert to original format.
Please stop "improving" e-mail. If you improve it anymore it will be unusable. Please allow the user to revert to original format.
97th ranked -
emails print with microscopic font despite my setting set to large type
I can enter settings and set font to large size
However when I print out an important email it comes out with microscopic font size
Please reinstate my ability to chose font and type size and ENABLE me to print out an email in readable size103rd ranked -
Tech Support
I think you need to better brief your tech support people. I called this morning asking how I could move between signatures on this system and was told it was not possible. After spending a fair bit of time today working through the settings, I found it really is good and is actually faster than the old way--but this should have easily been told to me by your tech people--not through my trial and error
105th ranked -
Give us what we had...what we deserve! We are not cave people!
Quite simply, you can just put it back the way it was; A fully functional, customizable, word processing type program that allows for more control over the simplest things like font size, type & color. I mean, I can't even BOLD a word if I want to! It's ABSURD that you do not offer this personal control any longer. The fact that you can only see 25 current emails per page is LUDICROUS as well. Why should I have to lazily scroll from page to page to find a prior email? Why do you even HAVE a "SETTING" page, when…
114th ranked -
safe sender
Give me a category option to make a specific email address a "safe sender"
AOL is automatically blocking without warrant a very important email address "noreply@golfgenius.com"
FIX THIS!114th ranked -
No Settings available in the e-mail menu
No Settings section is available in the e-mail menu. When I choose to go to Settings, I am redirected to the Account information. Please provide an update of the e-mail app where Settings are included.
Moreover, there are no formatting options available when drafting an e-mail. No font options, no option to insert hyperlinks, nothing. Please provide an update of the e-mail app that allows for some formatting.
114th ranked -
see below
you tell me 2 step sign in is because you are protecting me so you can not turn it off until i buy one of the plans you are pushing is bs i should turn you in to bbb
114th ranked -
Unable to Access New Email in Inbox
Dear AOL
For 2 days now I have been unable to access my New Emails in my Inbox on Standard viewing. No matter how much I tried it has been useless. All what I get is a blank page with endless loading in the middle of the blank page.
I went on line and found out that as at yesterday, AOL had an Outage affecting certain Post codes and the problem had been resolved. My Post Code: SW9 8FE was not involved. Then why am I unable to access my email?
Since the new changes to AOL, there have been…
127th ranked -
Standard Version not working consistently.
Since the classic email was taken, I have had trouble with the "new" standard version. I have Windows 10 and I use Firefox. I have trouble opening new mail and old mail. IT doesn't work in Chrome either. The icons do not work. I can get other folders, like the sent folder, but the entire folder does not appear just the most recent. I cannot send email. I can click send. I have called repeatedly. Jake did something, and everything did work for a couple days. Mia and I tried many things but I had to go. Max suggested shutting…
127th ranked
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