Skip to content

AOL Mail Nodin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

160 results found

  1. Mail Forwarding

    Please reactivate the ability to forward one mailbox to another OR view multiple email accounts in one inbox. It's unwieldy to switch between.

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Sending  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. How can we switch back to old email format - when you click on classic it is not classic

    bring back original email format - or you are going to lose all of us

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. why can't I see the complete In Box of AOL Mail? Presently cannot even see one day's worth

    Provide access to entire mailboxes as was in the past. Now can only see a portion of the day and then additional ones come in as messages are deleted

    125th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. NO EDIT OPTIONS

    THERE ARE NO EDIT OPTIONS IN THE EMAIL THE PRINT IS TOO SMALL CANT BOLD CHANGE FONT OR COLOR WHAT IS WRONG WITH AOL???? WHY WOULD YOU DO THIS YAHOO SUCKS TOO!!

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. We're very unhappy with the current version of E mail. Type size too small and unchangeable; can't embolden words; and other issues

    Increase type size; allow embolden and color in type facing; allow italics; carry the delete function on all older E mails so they can be deleted without scrolling back to the top of the page; show all E mails not just the most recent; correct address book function so it works with the addresses it retains. We much prefer the array we had a few years ago.

    146th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. How dumb are your employees? Can't you fix these simple problems?

    Why are my page arrows there sometimes and not others??? WHY HAVEN'T YOU FIXED THE GD FONT??? Why do I have to hit apply after everything?? If I want my mail sorted by senders, why does it go back to newest without me changing it?? FIX THESE EASY THINGS. How many customers did you lose because of these idiotic, time-consuming changes????

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. No Settings available in the e-mail menu

    No Settings section is available in the e-mail menu. When I choose to go to Settings, I am redirected to the Account information. Please provide an update of the e-mail app where Settings are included.

    Moreover, there are no formatting options available when drafting an e-mail. No font options, no option to insert hyperlinks, nothing. Please provide an update of the e-mail app that allows for some formatting.

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Forwarding with photos

    The Forwarding function has been diminished. WHO DESIGNED THIS??
    Frustrating on many issues....
    Steps: I attach a photo to an email and send it to one recipient. Later, I want to send same photo to a new recipient. So I pull up the original email I sent and put in a new email address. I then edit the message to personalize it. WHEN I EDIT, the text remains (which I can edit) but the photo is gone. I have to AGAIN attach the photo.

    Attaching photos is no longer simple. It is multi-step. Select, press attach and - BIG PROBLEM…

    110th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Attachments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. das neue Layout ist eine Katastrophe. Ich will mein altes Layout zurück, was viel bedienungsfreundlicher war

    das neue Layout ist eine Katastrophe. Ich will mein altes Layout zurück, was viel bedienungsfreundlicher war

    100th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. see below

    you tell me 2 step sign in is because you are protecting me so you can not turn it off until i buy one of the plans you are pushing is bs i should turn you in to bbb

    114th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. why ami blocked from making comments

    why am i being blocked from making comments on aol stories when i have never violated the terms??????

    146th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 146th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I'm having trouble adding contacts to an existing list in either format

    I'm having trouble adding new contacts to a list in both the old and new formatr

    125th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Please go back to the way email was. I have a lot to do on email and I can't get it done right anymore. May have to give up AOL

    Please go back to the way email was. I have a lot to do on email and I can't get it done anymore. May have to give up AOL and I have had it for more years than I can remember. Over 20+ years for sure.

    146th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. CANT DRAG AND DROP IMAGES OR COPY AND PASTE IMAGES?

    WHY CAN I NO LONGER COPY AND PASTE AN IMAGE OR DRAG AND DROP AN IMAGE INTO AN EMAIL? I AM SO SICK OF THIS WORTHLESS EMAIL SET UP? AOL AND YAHOO SUCK TO HAVE INTENTIONALLY DONE THIS TO EMAIL USERS!!!

    125th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. dont let emails disappear I want to keep

    my emails disappear after a period of time this should not be the case

    125th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Unable to Access New Email in Inbox

    Dear AOL

    For 2 days now I have been unable to access my New Emails in my Inbox on Standard viewing. No matter how much I tried it has been useless. All what I get is a blank page with endless loading in the middle of the blank page.

    I went on line and found out that as at yesterday, AOL had an Outage affecting certain Post codes and the problem had been resolved. My Post Code: SW9 8FE was not involved. Then why am I unable to access my email?

    Since the new changes to AOL, there have been…

    125th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. It's official - AOL SUCKS!

    Emails constantly missing - for no reason at all. I'm convinced it's a ploy to get you to sign up for support (with the associated fee). AOL has had its day and don't deserve a place in the top, middle, or bottom tier.

    125th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Navigation  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Standard Version not working consistently.

    Since the classic email was taken, I have had trouble with the "new" standard version. I have Windows 10 and I use Firefox. I have trouble opening new mail and old mail. IT doesn't work in Chrome either. The icons do not work. I can get other folders, like the sent folder, but the entire folder does not appear just the most recent. I cannot send email. I can click send. I have called repeatedly. Jake did something, and everything did work for a couple days. Mia and I tried many things but I had to go. Max suggested shutting…

    125th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Settings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. why did aol email take away the ability to have the email open in a window that can be lowered?

    why did aol email take away the ability to have the email open in a window that can be lowered? and then another email can be opened at the same time and shrunk to be next to each other ???? can you please put it back ...THIS IS AWFUL LIKE ALL OF THE OTHER UNECESSARY HORRIBLE CHANGES

    146th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base