AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
189 results found
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Go bacl to old format
I have been periodically getting a random pop up asking me if I want to delete 10,000 emails. I am usually very careful to select "no" however tonight I accidently hit yes- poof- everything from 2022 and 2023 gone. Not in trash folder and "recently deleted" folder no longer exists. I had to join premier at my expense to talk to someone to get my emails restored. I dont know why I get this pop up and I asked that it be removed and was told it could not be removed. I shoud not have to pay to have my…
151st ranked -
It's been months
It's been months and you still haven't fixed such simple things. FONT!!! Please, FFS, let me change my font size. Fix it so the arrows in my e-mails work ALL THE TIME!! Stop making us take extra steps to do things. APPLY, APPLY, APPLY, give me a break. Now, you have an extra TWO STEPS to delete my trash. Can't just hit delete and delete it, you have to authorize and then okay it after the mails been deleted. What happened to efficiency?? IT'S JUST BS WHAT WE HAVE TO PUT UP WITH IN THIS NEW FORMAT!!!
111th ranked -
Tech Support
I think you need to better brief your tech support people. I called this morning asking how I could move between signatures on this system and was told it was not possible. After spending a fair bit of time today working through the settings, I found it really is good and is actually faster than the old way--but this should have easily been told to me by your tech people--not through my trial and error
106th ranked -
This New AOl Mail is Aweful!
IT'S Way TOO White and small.
PLEASE GO BACK TO THE CLASSIC.
Can't you SEE ALL THE COMPLAINTS ABOUT PEOPLE ASKING YOU TO GO BACK TO THE CLASSIC AOL?
WHY ARE'T YOU DOING IT?
AND SPEED UP THE DELETING IN THE CLASSIC ONE PLEASE!
I DON'T WANT TO CLICK THE CLASSIC AOL EVERYTIME I LOG IN!!!!!!!!!!!!!!!!!!151st ranked -
medicare.gov
I've just discovered that you've been sending emails from Medicare.gov about my health insurance for the coming year to my spam folder. What the ****? You can't tell a legitimate government email address from a spammer? You've caused me to lose notifications about this years open enrollment and important options for next year.
127th ranked -
This is a suggestion
As it is now this software , for me , is almost unworkable.
I am for long time in USA, I have never seen such a failure.
I hope that you will correct it soon.
Good Luck.
115th ranked -
Can't find MY CALENDAR....
HATE the AOL format Change!
Can't find MY Calendar... AND Can't change the font or size of print (to read better)! on my sending-out emails. It's Now soooo Tiny on screen - don't see any options to make it LARGER....
And WHERE'S MY Calendar with-old & for making NEW appts, updates, birthdays, personal social schedules????
127th ranked -
see below
you tell me 2 step sign in is because you are protecting me so you can not turn it off until i buy one of the plans you are pushing is bs i should turn you in to bbb
111th ranked -
cant open an email and lower it and open another window and have them side by side and shrink the window size to
cant open an email and lower it and open another email in a separate window and have them side by side and shrink the window size to copy and paste and drag and drop. these changes are all horrible and make this email worthless!! why did you take away all of the wonderful things about aol email
127th ranked -
I hate your new mail.
It hasn't gotten better with use. I hate this format. Half the time I don't get my up/down arrows. I hate that the mail goes on many different pages instead of just one. I hate that I cannot change my font size. I am moving soon, and I am sooooo done with your service. Thanks for not listening to your long-term customers and thanks for NOTHING!!!!!
127th ranked -
fields for email sending
The fields for entering an email is so tiny and has a blue border around it. The first letter of the email I type is not visible. This has resulted in frequent wrong e-mails.
SOLUTION: (simple - BRING BACK THE ORIGINAL EMAIL. Not one of the changes you made has been an enhancement.
109th ranked -
EFFICIENT??? BULL!!!
How efficient is it when I have to hit apply after every movement??? How is it efficient when I cannot tab down or up on PAGE TWO (again, inefficient) and it takes me back to page one??? WHY ARE THERE MULTIPLE PAGES OF E-MAILS????
111th ranked -
CANT DRAG AND DROP IMAGES OR COPY AND PASTE IMAGES?
WHY CAN I NO LONGER COPY AND PASTE AN IMAGE OR DRAG AND DROP AN IMAGE INTO AN EMAIL? I AM SO SICK OF THIS WORTHLESS EMAIL SET UP? AOL AND YAHOO SUCK TO HAVE INTENTIONALLY DONE THIS TO EMAIL USERS!!!
115th ranked -
dont let emails disappear I want to keep
my emails disappear after a period of time this should not be the case
115th ranked -
Refresh mail feature is awful!
Having to "refresh" to get new mail is stupid and time wasting. My new mail should populate when it is received. This whole new system is awful. Just go back to the way it was.
127th ranked -
NO WAY TO SEARCH EMAILS
NOTHING IS REALLY AVAILABLE IN THIS NEW VERSION THAT WAS FORCED ON EVERYONE? YOU KNOW... EMAIL WAS FORCED UPON US... NO ONE REAY ASKED THAT EVEYTHING BE ONLINE AND THROUGH EMAIL AND NOW YAHOO HAS DECIDED TO TAKE IT ALL AWAY ??? WHAT ARE WE SUPPOSED TO DO TO FIND AN OLD EMAIL THAT WE HAD TO SAVE BCUZ ITS THE WAY OF THE WORLD AND NOW SEARCH DOESNT DO ANYTHING BUT MATCH ONE WORD OR JUS TAKE YOU BACK TO THE BEGINNING OF YOUR INBOX....YAHOO AND AOL SUCK AND YOU HAVE MESSED UP EVERTHING IN MY EMAILS
127th ranked -
sort by last name, kill default first name,
Go back to old system so i can file contacts by last name and stop defaulting to first name
115th ranked -
Mail Forwarding
Please reactivate the ability to forward one mailbox to another OR view multiple email accounts in one inbox. It's unwieldy to switch between.
115th ranked -
How can we switch back to old email format - when you click on classic it is not classic
bring back original email format - or you are going to lose all of us
115th ranked -
why can't I see the complete In Box of AOL Mail? Presently cannot even see one day's worth
Provide access to entire mailboxes as was in the past. Now can only see a portion of the day and then additional ones come in as messages are deleted
127th ranked
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