AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
176 results found
-
This new Format is HORRIBLE.
Listen to your customers, Admit this is horrible and go back to a format that was great ASAP.
82nd ranked -
We are not paying for a yahoo interface - put back the older, better interface
Put back the older, better interface
96th ranked -
Give us back the AOL toolbar for editing fonts, color, etc.
Give us back the AOL toolbar for editing fonts, color, etc.
54th ranked -
old mail folder is gone
bring back the Old Mail folder so they are not all jumbled in with the New mail
78th ranked -
contacts
Old Contacts had various fields for things like mailing/street address. The "support" person I spoke to about getting this information retrieved did not believe that was true. You put the fields there, I filled them in in good faith that I could use the data, I want the data back.
89th ranked -
Enter tab while composing in New email doesn't work
When composing an email in the New version, the ENTER tab doesn't work. How is that even a thing?? I have to convert back to Classic to compose emails, then back again to the New version to do other stuff that I can't in Classic. WTH?
72nd ranked -
Scroll bar is missing for folders in Classic
In the Classic version, the scroll bar is missing completely. I can't just drag and drop an email into a folder at the bottom of the page. We have a LOT of folders!
93rd ranked -
Why can't I have all my emails forwarded automatically?
Why can't I have all my emails forwarded automatically? I found your instructions but as expected they do not work. I can't even find some of your steps. AOL has been the most awful email experience ever.
Your instructions:
Login to your AOL inbox.
Make sure your inbox view is set to Classic Mail. (You can change this by going to Settings, then pressing the box that says Switch to Classic Mail.) FYI, it's called BASIC MAIL. THERE IS NOTHING CALLED CLASSIC.
Now, go to Settings. That works.
Select General Settings in the left menu. LEFT(?) Again, NO GENERAL SETTINS…89th ranked -
Moving to gmail. Been on aol since mid 90's. New email just sucks. Had it with AOL.
Moving to gmail. Been on aol since mid 90's. New email just sucks. Had it with AOL. And what the **** is UserVoice????? You dont really want feedback, you just want us to think you hear us.
60th ranked -
i CAN'T FIND MY FAVORITES. THERE'S NO HEART ICON WITH FVORITES LIKE THE OLD ONE. THANKS TO YOU I'VE LOST MY FAVORITES.
I want my favorites back!!!!!
98th ranked -
Give us back the Old Version , Much easier to work with !
Give us back the Old Version , no real instruction with this New **** , Have tried it for over a week , UNWORKABLE !
68th ranked -
For everyone that hates the new format AOL forced on us, Proton mail looks almost identical to the old AOL format.
For everyone that hates the new format, Proton mail looks almost identical to the old AOL format without all the ******** "enhancements" no one wanted from AOL.
36th ranked -
Hate your new format, if I don't get the old format back I will be switching to Proton mail. Don't take long or I will be gone.
Give me back my old mail settings or I am gone. It's that simple and don't take days to do it. Very stupid change. Fire whoever's idea it was. You wasted your money.
76th ranked -
What Have You Done? I repeatedly said "NO" to the new version, and now I have some other form of new version??
You FORCED a new version of AOL on me, that while it isn't the "upgrade to the new version" is absolutely a different version! There's NO "old mail folder," the page is colorful, TOO COLORFUL, the entire design has been changed, there's NO WAY to switch it back. If AOL is going to force these colors, loss of folders and more that it is right now, with NO WAY to change it back to the original, which was tried and true for decades upon decades, not give me options back, I'm one of countless I'm sure, lost AOL users. UNACCEPTABLE…
43rd ranked -
Keep customers happy
Fire the management behind this 'New AOL Mail' change and give us back the classic version.
41st ranked -
I NEED the basic aol mail version back!
AOL is making it VERY difficult for anyone to easily switch back to
the basic aol mail version.21st ranked -
Are you reading your feedbacks???? Obviously not since after all these complaints from customers, you have not changed anything back to the
Why aren't you reading all the complaints everyone has for this "new" email? Why aren't you providing good Customer Service? You are going to end up bankrupt because you will eventually lose all your customers.
we HATE this new format - go back to the old format which we all loved! Are you listening???? are you reading ?????? wake up! we HATE this new format!56th ranked -
Original settings
Go back to the original setting!
25th ranked -
bring back the old style
no one wanted these changes, we are on classic because we didn't want these changes.
67th ranked -
78th ranked
- Don't see your idea?