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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1351 results found

  1. Need the email count of each folder that used to exist in previous versions. Please provide email count.

    Gmail gives an email count for each folder. AOL should provide an email count of each folder. I don't understand why this is not provided. In previous version an email count was provided.

    472nd ranked

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  2. 472nd ranked

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  3. Everytime I reforward an email a new margin and line appear to the left - THIS NEVER EXISTED MONTHS BACK!

    Everytime I reforward an email a new margin and line appear to the left...REMOVE MARGIN LINES THAT ARE CREATED EVERYTIME YOU FORWARD AN EMAIL - oit narrows and distorts the original email

    318th ranked

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  4. Vastly expand the real time dictionary and add functionality to add to it.

    Hello and thank for considering what should be a very, very, very simple automation issue. That being the roundly insufficient automatized "dictionary" during email composition.

    On top of not finding what should be simple words for a reasonably expanded vocabulary, there's no option to add what you had to search out to make sure you're not going crazy; agian, over a simple word like suss.

    Thanks again.

    970th ranked

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  5. access email saved on my pc without aol desktop gold

    An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.

    472nd ranked

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  6. message layout

    put attachments on top of message

    61st ranked

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  7. LET US REVERT BACK TO THE OLD (BETTER) AOL.

    How long are you going to BLATANTLY IGNORE that your TOP complaints are all asking the same request....

    318th ranked

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  8. How to improve AOL email preferences options

    Dear AOL, I am unable to cancel or remove the top searched email in my AOL account. When I an in email and go to the top search bar under "email", I am unable to remove the top used emails I corresponded with. Alex at your help desk has been working on this for 1 hour and 20 minutes and exalted it to senior technician and they are having issues. Please see that something is amiss and the option to delete or remove is not coming up. Please help. Thanks you very much and Alex has been working very *******…

    970th ranked

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  9. I am ******* tired, of this two steps verification. I asked, long time ago not to di it.

    This 2 step verification, was disabled after I complained, a couple of years ago. Now, is back. If so, I will be forced to change mi account, and switch to another provider.

    318th ranked

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  10. Hey AOL, did you get the message yet?

    Still awful. PLEASE just go back to what we all want or give us the option to use the old version. The new layout here doesn't take getting used to, it's just bad and wasn't necessary. @AOL, do better by going back to what already worked.

    20th ranked

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  11. OPTION OF CLASSIC FORMAT

    Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.

    51st ranked

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  12. Larger selection of fonts and font sizes.

    Larger selection of fonts and sizes of fonts!!!

    318th ranked

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  13. 651st ranked

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  14. Reply email is too far down the page rather than above the last communication as in other programs. Please fix it.

    Reply email should be at the top, above the last communication from the sender, like Outlook. Please fix it's very frustrating.

    970th ranked

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  15. AOL NEWS ARTICLES

    AOL will not allow me to comment on any news articles or even to click on the positive or never buttons regarding the articles.
    I WOULD LIKE TO POST COMMENTS ON THESE ARTICLES, PLEASE.

    381st ranked

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  16. deleted mail timelines are too short please expand

    deleted mail timelines are too short please expand

    970th ranked

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  17. 22nd ranked

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  18. More steps to do the same thing is NOT an improvement.

    Having things on the bottom and the top is NOT convenient. Having to search instead of scrolling to find the folder to put your emails in is NOT faster or user friendly. Having the send button on the bottom stinks. I liked everything across the top, easy to see and use. This format is atrocious.

    25th ranked

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  19. 651st ranked

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  20. Hate new format

    I hate your forcing me to use your new format. I can't do anything with it. It is terrible and I want the old format back - you make it impossible to do what I enjoy doing with emails. Can't save when I forward. Can't past without going to all kinds of corrections. You make it a terrible experience for me.

    26th ranked

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