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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1399 results found

  1. ( 1 ) Move the dates back to the LEFT side of the screen ( like the good old days ) ( 2 ) Return to the old email format !!

    *** I second the idea of "Bringing back the old email format" People read from left to right, beginning with dates & times, etc. So, it's illogical to put dates (times) on the right hand side.

    *** It's important to allow users to adjust the positions of columns ( like the old days )

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  2. Fix the iPad update for aol mail

    Since you have closed comments, putting again.
    Just had to delete and reinstall- again!

    And why oh why would I ever be using X?? Ridiculous that to respond to you that X is put as the first option. And going through the other links is a process!

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  3. Composing Email Issue

    When writing an email, It no longer populate the rest of the name of the recipient after typing in the first 2 letters of the name

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  4. Offrez-nous plus de thèmes de décoration de l'arrière plan de la boite mail

    Offrez-nous plus de thèmes de décoration de l’arrière plan de la boite mail

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  5. Keyboard

    Get rid of the split keyboard. Using it takes longer for several reasons. Not only does it take longer because I have to keep moving my focus back and forth from one side side to the other, it continually blocks my view of what I’ve written, finding and correcting mistakes, finding where I left off, rearranging formats, and/or inserting omissions. My messages are not usually short ones and having to go back and forth opening and closing the keyboard is a real pain. Then, when I take down the keyboard and find the needed change, as soon as I go…

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  6. Why are Financial Institutions emails being blocked

    I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.

    518th ranked

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  7. Have a auto log out of AOL mail account if customer is not active for 10 mins or less for security reason

    NOTE: I have noticed for years that Aol does not log you out of your mail automatically when you are not active. I think that as long as AOL has been around and for security purposes, they should incorporate an auto log out feature to protect your security and email accounts. I called AOL technical support and advised them to see if there was a solution for this and they said NO they don't automatically log you out of account! This could potentially jeopardize your security if you happen to forget to logout on any device that you use your…

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  8. I have to sign in manually everytime I need to check my email

    I already clicked on "stay signed in" button, but everytime I try to re-pull up my email, its asking for me to log in again. I tried it on 2 different browser and they're showing the same thing.

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  9. Move or eliminate banner with 5 icons

    There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.

    238th ranked

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  10. There is a pop up page when I log in asking for permission to share my data. I keep responding with no, but this nuisance continues.

    Just make my decision of either Yes or No permanent and quit asking me every time I sign on. PLEASE!

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  11. DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!

    This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
    Malini Sodha

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  12. If you charge less for a premium account, AOL would make a lot more!

    If you charge less for a premium account, AOL would make a lot more!

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  13. Webmail keeps on asking to verify the account even though its a trusted browser

    Please refrain from asking to verify the account on browser that is already trusted as it keeps getting my information to put and receive code
    kindly facilitate

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  14. duck duck go

    Why isn't my duck duck go brower being used when I go on my aol account?

    421st ranked

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  15. It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc

    AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.

    356th ranked

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  16. The new font in AOL Mail is very difficult to read.

    I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.

    156th ranked

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  17. Put back "Relevance" selection in mail seach function

    Years ago you totally messed up the mail search function. The only good thing left was the "Relevance" in search selection but now you have removed it as well. This makes no sense so please put it back.

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  18. And one more time

    I have the password to access my email and I use the same computer every day. A verifying code is stupid on *****.

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  19. downloading emails in bulk

    If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.

    680th ranked

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  20. THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME

    TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD

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AOL Mail Norrin

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