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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1520 results found

  1. EMAIL PREDJUDICE

    Why doesn't AOL close my Verizon email address with as much respect/responsibility as it does my AOL email?

    1022nd ranked

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  2. When deleting emails, the screen that asks "are you sure you want to delete...?" should be made an OPTION! Slows down deleting

    When deleting emails, the screen that asks," Are you sure you want to delete...?" should be an OPTION! It makes deleting take so much longer. Any accidentally deleted email can easily be recovered by clicking on the "recently deleted email" link at the bottom. Please, please fix this!!

    722nd ranked

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  3. WHY ARE MY EMAILS IN DAY/WEEK GROUPS?

    Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…

    10th ranked

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  4. increase screen size option

    make it easier to increase screen size

    332nd ranked

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  5. Pointless

    You verify my AOL with a code you send to my Gmail of which you have no control. I have had the same AOL address for over 25 years.

    722nd ranked

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  6. BUG with deleting emails

    Since about six weeks ago, at mail.aol.com, using latest Chrome on Windows 10, if I open an email containing links, and then I click "Delete" at the top, the email is NOT deleted and instead, one of the embedded links opens in a new tab.

    Now, the only way to delete an email containing links is to FIRST SCROLL ALL THE WAY TO THE TOP, and then you can click "Delete" successfully.

    This is annoying - and I would like to see this bug fixed. Thank you.

    1022nd ranked

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  7. I cannot download Emails after Thunderbird updated to V 139.

    AOL/Verizon need to work with Thunderbird in order to have Thunderbird download emails from AOL!!! Duh!

    1022nd ranked

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  8. delete more than a 100 at a time

    i dont have time to delete over 50.000 emails,, have option delete from date to date,,

    1022nd ranked

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  9. SOMETHING HAS CHANGED WITH DISPLAY

    i need help with a new problem on AN AOL STORY when i CLICK ON A STORY THAT HAS PICTURES THE PICTURE NOW HAVE STOPPED APPEARING I HAVE TRIED TO GET HELP FROM AOL BUT DO NOT UNDERSTAND HOW TO CORRECT THIS NEW PROBLEM AND I DON'T KNOW WHY THIS CHANGED OR HAPPENING CAN YOU PLEASE CORRECT THIS PROBLEM THANK YOU FOR YOUR TIME

    1022nd ranked

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  10. Search SPAM

    I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.

    211th ranked

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  11. I am requesting a new feature: grant "view/read only" access.

    I am requesting a new feature: grant a "view/read only" access of my AOL inbox to a famiiy member ---- who has an AOL web mail address on my plan ---- to assist me going thu my many emails.

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  12. All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK.

    All of a sudden, the mail icon on the aol.com Homepage, doesn't tell me if I have mail or not. I have to actually click on it to LOOK

    1022nd ranked

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  13. 1022nd ranked

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  14. Alle Mails im Mailordner anzeigen und nicht verschwinden lassen.

    Mails z.B. vom SRF, der Stadt Berlin usw. sehe ich kurz im Spamordner und dann sind diese Mail weg. Oder kommen erst gar nicht an, Was ist das???
    Und es liegt nicht an Office-365. Ich benutze das Apple Mailprogramm bzw. AOL direkt. Ich kann nur Vermuten das mich noch weitere Mails nicht erreichen. Ich bin benutze AOL seit beginn. Aber wenn ich nicht sicher sein kann das Mails, warum auch immer und vom wem auch immer unterschlagen werden, dann werden ich den Anbieter wechseln müssen.

    1022nd ranked

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  15. talk to a real person>

    my comment was rejected like 5 years ago - and from then on every comment I make is automatically rejected why?

    722nd ranked

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  16. mailbox

    add more of colors and wallpapers for the mailbox

    1022nd ranked

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  17. Add some new Themes

    It'd be nice to see a new Theme. I've rotated through all of them, and they're getting pretty stale, although were nice in the beginning. I Haven't seen a new Theme in years. Maybe use AI to create new ones.......

    1022nd ranked

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  18. Saved emails continue to delete the body of the message upon sending. Please fix this

    Saved email's continue to lose their body content when sending. Only the addressees and headers are sent. This is a long standing problem that has been reported many times, without any fix or resolution.

    1022nd ranked

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  19. WTF mail typing

    Why does it repeatedsly DUMP all my work??????
    FURIOUS right now!!!

    I have had to repeatedly re type a detailed email so far three times.|
    For no reason it dumps ALL my work and starts out with a blank cursor
    LAPTOP

    1022nd ranked

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  20. 722nd ranked

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AOL Mail Norrin

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