AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1351 results found
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970th ranked
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stop stringing emails .. I lose emails iin the process
Although stringing together prior sent and received emails together with same posters, the process produces redundant messages and ones I want get lost in long strings . how do I stop this from happening?
970th ranked -
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
651st ranked -
The new font in AOL Mail is very difficult to read.
I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.
140th ranked -
SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
970th ranked -
970th ranked
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Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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651st ranked -
You make it so **** hard to find the settings place to change my AOL password!
Add password change to the settings. Who gives a **** about the graphic theme?
970th ranked -
Spell Check what happened to it.
Add a spell check
6th ranked -
Pleawse see below relating to contacts
Listed contacts do not come up automatically, but "related contacts" who are totally unfamiliar to me pop up automatically all the time.
Please correct automatiuc pasting of people on the contact list and get rid of the "related contact" option.970th ranked -
Leave email format alone!
Go back to the old email format. I will decide how to organize the incoming mail IF I want to. I don’t need anyone else doing it for me!
970th ranked -
open emails side by side NOT TABS
I need to be able to open emails side by side NOT TABS. Bring back the classic styling.
970th ranked -
I want to sort emails alphabetically. Easier to find things and to delete things. I used to be able to do this.
I used to be able to delete emails that I saved in my inbox by sorting alphabetically. For instance, a notice from Fed Ex I might want to keep until after I received the package. Then it's forgotten and my inbox fills up with thousands of emails. At present I have to go down by date and it takes so much time. I could eliminate so many more emails if I could sort alphabetically like I used to. Your "improvements" are not always welcomed. Please let us sort alphabetically.
381st ranked -
go back to the original mail
go back to the old mail
970th ranked -
ONLY SEND ME ARTICLES RE SPORTS, NOTHING ELSE PLEASE!!!
STOP ANYTHING RE WOMEN
970th ranked -
You can not improve AOL. tell your boss dont sleep on his job ot many JUNK can not stop
AOL please keep you eye on your job, to many Junk moe than old CEO, new CEO no good
970th ranked -
New name
Well it is not new but it fits the current stupidness...........AO-****
970th ranked -
you put my old mail in the spam folder
you put my old mail in the spam folder please fix
381st ranked -
DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!
This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
Malini Sodha119th ranked -
word wrap doesn't work when I am trying to read an email. I spoke with AOL support and they couldn't help
Word wrap doesn't work when I am trying to read an email. I have to scroll to the far right in order to read the end of sentences. That makes it very difficult to read emails. I spoke with AOL support and they couldn't help. I saw that someone else had reported the issue, but AOL did not fix it. From what I could tell, AOL closed that issue. Why was the issue closed?
970th ranked
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