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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1142 results found

  1. Metal Roof Ad over inbox mail AND other Ads (big problem)

    I keep choosing to hide ads that are irrelevant to me, click "other" have tried "offensive "have tried all options of why when providing feedback as to why I want to hide the ad," AS SOON AS I'M DONE THE SAME AD/ADS CONTINUE TO SHOW? It's bad enough that we're spammed with these irrelevant Ads since AOL became "YAHOO LIKE," but you're providing an option to hide an Ad you're not interested in for whatever your reason, and to provide feedback about why, and then your "latest upgrade/downgrade" continues to show it to you anyway? Is anyone driving this train?

    60th ranked

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  2. Spacing Issues & Forced Grouping by Date

    Is "ANYONE LISTENING." This horrible, ridiculous, visually painful, dumbed down version of AOL (and I've used AOL mail, various email addresses for various purposes for nearing 30 years, so I'm NOT happy, I was loyal, now I feel forced to leave AOL) - is GROUPING our inbox (possibly other folders as well, honestly it's too visually painful and mind spinning to look at it to check) into time/day/week/month. NO, I want a list of my emails, one list sorted as I want it sorted - AS WE HAVE ALWAYS HAD BEFORE YOU FORCED THIS HORRIFIC CHANGE ON US. This is…

    55th ranked

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  3. By asking to join community through AOL pop up

    I keep getting an AOL pop Up that says to join the community to share your opinion and get unlimited access to all features and conversations.

    908th ranked

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  4. don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    160th ranked

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  5. WHERE ARE THE HOLIDAY THEMES?

    What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.

    149th ranked

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  6. Please RESTORE: open and write email in separate window/pop-out window

    Please RESTORE: open and write email in separate window/pop-out window

    124th ranked

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  7. Keep your communist liberal ads off of my screen. Biden should be in prison.

    Keep your communist liberal ads off of my screen. All liberals should be in prison.

    68th ranked

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  8. hate this new format

    hate this new format, every week i send out a group bible study email, what use to take less than 5 minutes by copy and paste now takes 30-45 minutes, this is driving me crazy!

    554th ranked

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  9. I want to delete all matching a search criteria at one time, not screen by screen.

    There are messages I receive daily and want to purge all of at intervals. I used to be able to search by sender and delete all. Now I am limited to delete one display (25 or 50) at a time. It's hard to delete multiple years of daily messages this way.

    554th ranked

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  10. Cannot search for specific contacts!

    I cannot find a way to search for all of my contacts messages. why "fix" something that wasn't broken?

    60th ranked

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  11. 554th ranked

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  12. "Suspicious message" message

    Change this -- to give the option to say the message is "okay" because the "Take Action" tab is not at all useful since it does not provide the option to verify that the message is okay. Thanks,

    This message seems suspicious...
    It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.

    554th ranked

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  13. Printing order online with NEW AOL

    GIVE A CHOICE TO STAY OUT OF THE "NEW EMAIL"!!
    When printing an order online, I cannot get the whole sheet to print becuz
    the right side New Mail, Read Mail, etc shows. So I get only half the
    information I need. THIS IS PROGRESS?? DOES ANYONE TRY THESE NEW IDEAS OUT????

    554th ranked

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  14. aol mail format

    Pls revert back to the classic format. I still hate this new format.

    261st ranked

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  15. need the old format back. New format has too much wasted space to the right of the text. I have to click away the wasted space for each mess

    Need the old format back. New format has too much wasted white space to the right of the text. I have to click away the wasted space (by clicking on the hide arrow while reading each msg. Waste of my time!

    149th ranked

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  16. I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to

    The new email format is AWFUL. It doesn't leave enough space to respond to emails. You have to go way down the page to answer and It's hard to find the area where you can send a reply. Whoever designed this new format did a disservice to AOL users. If it's weren't such a hassle to change to another server I'd leave AOL. Its email is terrible. I don't know why you even changed it in the 1st place. It is very user unfriendly.

    554th ranked

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  17. How do we include recently deleted emails when we are doing a search for a particular email ??

    When doing a search for a particular email, please incude the deleted emails.

    117th ranked

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  18. Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?

    Why are you denying customers the 3rd party password needed to access your mail with standard software like Microsoft Outlook?

    394th ranked

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  19. 394th ranked

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  20. Sort Glitch

    "Oldest on Top" sort omits latest emails which do show up on "Newest on Top."

    908th ranked

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