AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1103 results found
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pouvoir trier les mails par expéditeur ou objet comme avant
Je ne peux plus faire de tri par objet
580th ranked -
Stop sending unnecessary "Email sender verification notices" or at least add a tab that says this sender is safe!!!!
Stop sending unnecessary "Email sender verification notices" or at least add a tab that give me the option of saying that this sender is safe!!!!
580th ranked -
Please give us back our big Emogis. The tiny ones are almost useless and cannot be enlarged like the real AOL ones.
Enlarge our choices of emogis. Not enough scripts/type choices or
good sizes.580th ranked -
580th ranked
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carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
169th ranked -
how to sort spam folder in order of sender?
composed email recipient drop down list doesn't always show all the names in my contact list! I have to go to contacts and click the name to start a new email to them. If this occurs because I clicked the "x" to remove a recipient in the TO box of a new email, please tell me how to get it back to being shown on the drop down list when I type the name in the TO box. Thank you.
580th rankedIf you send email again to an address you clicked the X next to, then they should re-appear in your auto-suggest next time. Please let us know if this is not what you're experiencing.
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Requiring new login to an ongoing session WIPES OUT the search tabs
Did I say thank you for the search tabs? Thank you for the search tabs. I hope you are still improving this option. Now that my mail is overrun with spam (thanks for that) the saved searches in tabs comes in handy. So what do you do next?....
You implement a new mid-session login requirement - while I'm ALREADY logged in - in the middle of an ongoing/active session! The result? All my search tabs, which represent placeholders in the work I'm doing, disappear. I really wish the tech folks would STOP trying to save me from myself. There is…
886th ranked -
FIX THE APP
If I read a new email on my AOL computer app, it automatically moves the new email that has been read & then moves that email to the old folder, but on my Samsung 23 Ultra Android AOL phone app, if I read the new mail, it will not change the mail & mover to old mail on my computer? So if I read all my emails on my phone, once I get to my computer I have to read all the emails again as it kept them as new on it. Case No, 20287659 Please get it to sync…
580th ranked -
Stop continual pop ups advertising ad-free AOL when I currently am already ing paying and using that on another email address on this acct
These pop ups just started recently. I have been paying for AOL for years and only recently started the ad-free service on another address in this account. I would think AOL should know this, but with this poor rollout of the new version, it’s not unexpected.
238th ranked -
886th ranked
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Support spell checking in languages other than English. Believe it or not, AOL, some people in this world are bilingual.
Support spell checking in languages other than English. Believe it or not, AOL, some people in this world are bilingual.
886th ranked -
Bewildering changes.
You can improve AOL by returning it to pre-AOL-Gold formatting. That was the beginning of the end; these current changes are the end. Just one example: the Reply, Reply All, Forward at the bottom of the screen. Having to scroll down through many messages to reply. Then when typing the new message, it disappears behind the Send button after two lines. What reasoning.
580th ranked -
Bad format in new and not able to revert to old even with help from help desk.
The new mail is terrible. I had three emails sitting in new mail before the change and now they are gone somewhere. Even the help line could not find them. The format for the new mail is not as user friendly as the old. The page lay out is not as pleasing or as intuitive. Would be nice if users were given the option to revert to an old system if they wanted. Even with the help desk working with me and clicking on revert to old, the format is drastically changed and not for the better.
92nd ranked -
new aol mail
new aol mail goes directly to today on aol instead of my inbox. i already changed the settings but it still redirects to today on aol instead of the inbox. please fix
69th ranked -
May AOL lose record numbers of existing longtime clients this new year ,Happy 2024
You lose in the new year, for this go nowhere forum you created for hopefully fed up clients over your email down grade.
422nd ranked -
contacts issue
Contacts Suggestions not responding
886th ranked -
281st ranked
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can't print from email
you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.
190th ranked -
Today On Aol
I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.
169th ranked -
My Idea is after
The answer to your question "How can we improve AOL Mail?"
the answer is just ONE
"GO BACK TO OLD AOL FORMAT, PLEASE,PLEASE ,PLEASE"580th ranked
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