AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1144 results found
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394th ranked
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Sort Glitch
"Oldest on Top" sort omits latest emails which do show up on "Newest on Top."
908th ranked -
AoL draft needs allow send, change, after recently sent several of same topic to same destination.
Need fix problem which stops changes, saving, or sending draft of same topic, to same destination of several recently sent. Seems system mistakes as already sent, although changed.
554th ranked -
17th ranked
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Hi, Is there a possibility for choosing the option where I receive notification when receiver opens it ?
Put in the option of a notification when receiver reads my email please.
554th ranked -
Would you PLEASE get rid of the "TRY AOL FOR FREE" banner.
Would you PLEASE get rid of the "TRY AOL MAIL FOR FREE" banner. When it is up, you can't get to the mail page. You have to keep going back to the home page and try mail again, sometimes 3/4 times. I have had AOL mail since around 1995.
554th ranked -
554th ranked
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I hate the new method to show unread mail.
Go back to using bold lettering to show unread mail.
908th ranked -
more diversity in stationary
Will you offer more racial diversity in the stationary? Love the kitties and puppy dogs, though.
201st ranked -
65th ranked
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Customer would like to have a new more spaces for contacts in order for them to have more room for contacts.
She has been a Premium member of AOL since its inception and uses if for her business. She has not switched providers. She believes that AOL can make an exception to the 1,000 contacts limit.
554th ranked -
AOL mail
Don't like the new changes...
261st ranked -
Dictionary Additions
Can we get our custom dictionary back? And how about showing misspelllings in the email rather than having to go back and review??
554th ranked -
The box which appears on the right showing the name of a contact cannot be shrunk. I don't even want the name of the contact.
Allow an option for shrinking or removing the name of the contact on the right side of the e mail frame.
554th ranked -
Bias in your e-mail filters
For years I have received daily e-mails from a Catholic organization. Lately, each e-mail has a banner asking if this message is safe. Is this due to some sort of bias on your part? Each time, I mark it as safe, and the very next day, same thing. Yet, you often miss obvious spam that I have to mark and delete.
394th rankedCould you please let us know if this is still happening for you or has been resolved?
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direct access to email
direct access to email
554th ranked -
Preloading unread newmail
Why the **** do you keep loading subsequent UNREAD new emails for viewing when I have not selected it to be read. Leave it as is (NEWMAIL) until it is selected to be read. I am sick of having to go back and mark 'UNREAD" to preserve the NEW status
394th ranked -
make billing and cancel easier to find!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Locating my plan vs other plans and ability to cancel is virtually impossible to find. AOL continues to be most irritating and have never been at all pleased with it, but just stuck.
908th ranked -
Email change language
The email that I received turned to Greek in the computer, both on AOL Desktop Gold and AOL website. ALready did troubleshooting as necessary. ON the other hand, the same email on the phone is still in English. Even the preview of the email in the computer is in English but when opened, it goes to Greek.
908th ranked -
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this!
One of my contacts keeps going to spam even though I keep marking it as not spam. Need a way to prevent this! What about a safe sender list?
394th rankedOnce you mark a message as "Not Spam", our filters will no longer place messages from that sender in your Spam folder. Is it possible you are using a 3rd party app?
- Don't see your idea?