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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1519 results found

  1. Flag email addresses for automatic deletion after 90 days based on Users adding a flag to the email account

    Make it easy for users to get rid of needless repetitive messages used by Retail Outlets and others by giving the power to the User to designate which addresses these are. Now, if the retailers get wind of this, they will merely change the support, deal or info before the @eamil.com .org, .... who?! This way the User doesn't have to spend a half hours deleting messages. Thanks.

    1022nd ranked

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  2. Ability to set recurring calendar entries

    Calendar is terrible for appointments--no ability to make recurring like Outlook provides

    450th ranked

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  3. 56th ranked

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  4. Date format

    Date format is currently stuck in US format... I know AOL was American, but if it's going to be taken seriously as an international organisation, it needs to allow those of us in the rest of the world to use either the international format (yy-mm-dd) which is good for ordering items in date order, or the more usual dd-mm-yy.
    Imaging trying to give someone a number and saying "two hundred, four thousand and fifty-two" as the USA continues to do...

    1022nd ranked

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  5. Provide wildcard (*) in Domain name

    SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
    How about allowing wildcards in Domain Name.

    131st ranked

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  6. I agreed to the charge to reduce commercial ads on my mail but there has been no change

    no change, too many commercial ads on my mail site...what gives?

    153rd ranked

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  7. Aol Game

    in bingo you cannot chat and pl;ay game at the same time

    1022nd ranked

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  8. It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!

    Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!

    9th ranked

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  9. "Related contacts""

    Hi, why don't you eliminate the popping "related contacts",
    it is "annoying", it is a waste of time, it is not "smart".
    Thanks.

    249th ranked

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  10. Verification codes

    Stop wasting my texting minutes. This verification code nonsense is BS!!

    104th ranked

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  11. email

    This does not work--

    here's edit for photo's inserted in email?
    Vote
    8 comments
    RESPONDED · Product Support (Product Support, AOL) responded
    After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.

    RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
    It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…

    80th ranked

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  12. The text is too small, even with the large text enabled.

    You should have an option to zoom to the size text that is most comfortable for you.

    153rd ranked

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    Please try following the instructions for enabling large text size described in the "Select font size" section on https://help.aol.com/articles/customize-your-inbox-theme-font-size-and-layout-in-new-aol-mail

    If that isn't meeting your needs, or if the email sender has specifically set fonts that are too small, please try using your browser's zoom functionality as described in https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser

  13. Do not like the default font

    Dneo not like the default font

    450th ranked

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  14. STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional

    Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…

    112th ranked

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  15. "Clean your mailbox"

    Hi, It would be helpful to be able to select an entire year as a choice with "Clean your mailbox."

    285th ranked

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  16. Get rid of the pop-up ads

    Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.

    8th ranked

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  17. Go Back to classic!

    I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.

    18th ranked

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  18. Bonjour, Quand j'ouvre ma boîte mail, le volet de droite ne reste pas en mode 'réduit" ce qui gêne pour la lecture des intitulés des mails.

    Bonjour,
    Quand j'ouvre ma boîte mail, le volet de droite ne reste pas en mode 'réduit" ce qui gêne pour la lecture des intitulés des mails.
    Même si je réduis le volet, à l'ouverture de cession suivante il se remet en mode large.
    Ce volet peut il être complètement fermé et ouvert uniquement à la demande et non pas par défaut..?
    Ce volet peut-il être supprimé par des options d'affichage.?
    Je n'ai rien trouvé pour régler ce gros problème.

    1022nd ranked

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    1 comment  ·  Admin →
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  19. switch accounts without signing out

    Hi AOL, Been a user clear back from AOL dial up. Would love to switch between email accounts without having to sign out and back in. It worked on the old desktop. Any way to make it work on AOL.com/mail? I know it doesn't work that way now, but surely someone has a brainy way to make it happen ;-).
    Thanks,
    Cindy

    722nd ranked

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  20. Fix the problems submitted. Don’t just post them! Allow domains to be blocked as spam!

    Fix problems submitted. Don’t just post or combine them and do nothing about them. Allow domain names to be blocked as spam. I get about 50/day from the same Domain and can’t block them. I’ve had AOL FOREVER, but am about done with wasting so much time per day deletig spam.

    112th ranked

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AOL Mail Norrin

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