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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1140 results found

  1. Add More Holiday Themes!

    Give users more choices of holiday themes. The previous version of AOL Mail allowed users to choose from several themes related to Christmas, Halloween, Thanksgiving, etc. These are now gone. Why?

    29th ranked

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  2. Fix the problems submitted. Don’t just post them! Allow domains to be blocked as spam!

    Fix problems submitted. Don’t just post or combine them and do nothing about them. Allow domain names to be blocked as spam. I get about 50/day from the same Domain and can’t block them. I’ve had AOL FOREVER, but am about done with wasting so much time per day deletig spam.

    226th ranked

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  3. background themes

    So tired of the boring themes!!! Please add holiday themes!!

    554th ranked

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  4. Verification codes

    Stop wasting my texting minutes. This verification code nonsense is BS!!

    394th ranked

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  5. Please put SEND at the top of the mail window !!

    Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.

    19th ranked

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  6. Search SPAM

    I cannot figure out how to search (using the Search bar) my SPAM box. It appears that every other folder is searchable, but SPAM is not. Is this an oversight or by design.

    261st ranked

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  7. My AOL keeps rerouting me away from my mail. Am I going to have to switch permanently to a Google account?

    My AOL keeps rerouting me away from my mail. Am I going to have to switch permanently Google

    554th ranked

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  8. see attached message

    your email program is not usable to forward an email while deleting the original senders name please give us the program we had 4 months ago
    we are getting desperate

    908th ranked

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  9. You are blocking access to my mail

    You are blocking access to my mail. 2 days now When are you going to fix this? Do I have to find another email? AOL doesn't appear to work

    554th ranked

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  10. See below comments and question!

    1. Immediately fix the problem that doesn't allow me access to my email. What the **** is going on?
    2. Allow access to a live agent, rather than a recording, that will aid me in obtaining above access. What the **** is going on?
    554th ranked

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  11. Move or eliminate banner with 5 icons

    There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.

    201st ranked

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  12. Bring back old email format

    Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.

    174th ranked

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  13. Great idea

    Stick the verification code **** where the sun does not shine!!

    394th ranked

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  14. Remove that top-line ad in email inbox list.

    The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?

    24th ranked

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  15. Preview attached files.

    Allow attached files to be previewed without having to first down load them.

    394th ranked

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  16. YOU HAVE PROBLEMS !

    You have 52 pages of complaints (or suggestions) with about 15 suggestions on each page. That approxates 780 problem areas with most having several votes. Do you think you might be having a problem? I can or will not read through 780 complaints. I read through the first 3 pages and most appear to be unwanted changes AOL is making without any notice or option to reject. As said before, we do not want your changes. I have had AOL since 2000. I, as many before me have said, have stayed with AOL because it stayed basically the same. Any…

    394th ranked

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  17. It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc

    AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.

    318th ranked

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  18. 3rd ranked

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  19. The new font in AOL Mail is very difficult to read.

    I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.

    124th ranked

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  20. take me back to your classic AOL look . . . I did not ask for this new look; and, I do not want it . . . period

    take me back to your classic AOL look . . . I did not ask for this new look; and, I do not want it . . . period

    908th ranked

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