AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1051 results found
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Move or eliminate banner with 5 icons
There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.
184th ranked -
Bring back old email format
Your email format is totally illogical. Replying method is absurd, Did you fire the guy who did this yet?Did you fire the guy who allowed him to do it? Reinstate the old format.
166th ranked -
It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc
AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.
271st ranked -
Fix the problems submitted. Don’t just post them! Allow domains to be blocked as spam!
Fix problems submitted. Don’t just post or combine them and do nothing about them. Allow domain names to be blocked as spam. I get about 50/day from the same Domain and can’t block them. I’ve had AOL FOREVER, but am about done with wasting so much time per day deletig spam.
231st ranked -
Please put SEND at the top of the mail window !!
Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.
21st ranked -
downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
561st ranked -
Can Not Leave News Comments.
You are owned by Yahoo. I go to the News Page on AOL run by Yahoo. For the past Three or More years I have been Blocked from leaving Any Comments . For example, if I leave a comment like, " What's Up ?"... within 2 minutes it is Blocked & taken down. The ONLY time I have ever used Foul Language was after Years of being Blocked & knowing the moment will Not Be Posted. This was only after not getting ANY solutions from your tech people, who do try to help, but come up with no answer.
154th ranked -
Remove that top-line ad in email inbox list.
The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?
26th ranked -
THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
857th ranked -
SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
857th ranked -
857th ranked
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Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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561st ranked -
You make it so **** hard to find the settings place to change my AOL password!
Add password change to the settings. Who gives a **** about the graphic theme?
857th ranked -
open emails side by side NOT TABS
I need to be able to open emails side by side NOT TABS. Bring back the classic styling.
857th ranked -
Spell Check what happened to it.
Add a spell check
4th ranked -
Eliminate monogram-style initials before email addresses
The circles with stylized initials before each email in lists and when sending emails is useless, takes up space, and makes it impossible to highlight and copy or delete email addresses from an email.
405th ranked -
The new font in AOL Mail is very difficult to read.
I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.
128th ranked -
Improve SPAM Blocker
Your solution for blocking spam (senders) doesn't work. Some senders addresses are not shown when cursor is placed on the sender name or ID. Some messages after clicking “Block Senders” will disappear and return within 5 seconds. One example is the sender address of team@proudpatriots.com. This address is always in my spam and I can’t block the sender.
128th ranked -
block by domain
@evereve.com is sending spam EVERY FREAKIN DAY, but I can only block the individual sender. WAKE UP!
105th ranked -
how to report AOL phishing
How about a way to let you know when people are threatening AOL users from an apparent AOL address? You don't care about people phishing from an AOL address?
405th ranked
- Don't see your idea?