AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1291 results found
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email
This does not work--
here's edit for photo's inserted in email?
Vote
8 comments
RESPONDED · Product Support (Product Support, AOL) responded
After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…68th ranked -
Provide wildcard (*) in Domain name
SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
How about allowing wildcards in Domain Name.144th ranked -
Font Size
In AOL settings YOUR email settings do NOT match what I have chosen. If I choose 14 pt text it becomes 10 pt, 18 pt becomes 14 pt. NO fixes or solutions exist.
475th ranked -
tous les jours je filtre et je me déabonne des PUBS venant des USA. ça ne sert à rien. elles reviennent toujours !
Tous les jours, e me désabonne des nombreuses PUBS venant des USA. ça ne sert à rien. elles reviennent toujours !
941st ranked -
Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.
Please expand the block senders list to more than 1000. I have so many spam emails that I want to block.
9th ranked -
The text is too small, even with the large text enabled.
You should have an option to zoom to the size text that is most comfortable for you.
144th rankedPlease try following the instructions for enabling large text size described in the "Select font size" section on https://help.aol.com/articles/customize-your-inbox-theme-font-size-and-layout-in-new-aol-mail
If that isn't meeting your needs, or if the email sender has specifically set fonts that are too small, please try using your browser's zoom functionality as described in https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
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Blocked addresses continue to show up! Old mail and New mail are useless. My old mail has current and new mail has old. ????
Blocked addresses continue to show up!
Old mail and New mail are useless. My old mail has current and new mail has old. ????
Before you start something new, run some testing to see how other things are affected.650th ranked -
Pop up that shows an e-mail was deleted
When I select e-mails to be deleted, a box pops up on top saying I have selected X amount of e-mails to delete. In doing so, it blocks my "Delete" button so rather than just clicking "Delete" I have to X out the little pop up before I can actually delete it. Why does that pop up box come up blocking ones next options? That is a very poor design. That should either be removed completely (I don't need to be told how many items I selected to delete) or it should pop up on another portion of the screen…
650th ranked -
Remove check marks after reading
When using check box(s) to mark multiple emails as "Read", remove the check mark after executing. If the check mark remains after reading and you decide to delete some other emails, the emails that you just marked as "Read" will also be deleted.
650th ranked -
your new format
I can not see one good thing about the way you are now formatting incoming and outgoing email. I do not consider this to be an improvement. Please return to the previous format which allowed ME to set the font size. I've been a paid AOL subscriber for years now and I want what I am paying for. Ellen J Merritt
475th ranked -
Delete Box Obstructs Actions--Revert to Former Display
Recently AOL "improved" (or tried to) the mail experience by placing the dialogue pop up (delete confirmation) over the buttons needed to complete the action. Duh. Please revert to the former display.
650th ranked -
Status notification toast message covers action buttons
The status notification messages that appear in the top center of the reading pain when you perform some action e.g. selecting more than one message, moving a message, deleting a message, etc. obscure the action buttons (Move, Delete, etc.) which requires the user to either A. wait until the message disappears on it's own or B. click to dismiss it if the user wants to use one of the action buttons.
Scenario: I have a bunch of emails in the inbox from a newsletter that I want to select all, mark as read, and then delete. Here are the steps…
650th ranked -
475th ranked
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Instructions to disable desktop notification "your aol mail settings are out of date" are invalid, no such setting exists.
Notification popped up on its own when I was recording music, inserted a boinging sound, so I had to start over. Cannot disable the notification following the instructions, since "notifications" choice in more settings doesn't exist.
650th ranked -
When click "read" within mail box - disable flag message that gets in the way
When viewing mail on desktop/windows 10 - I will select "read" and a small rectangle appears to either say okay or undo or something like that. The problem is, this rectangle is OVER the rest of the options. After reading I want to MOVE the message, but first have to get rid of that little rectangle. Annoying as anything.
If I could permanently move it out of the way so it doesn't cover the options, that would be great!
650th ranked -
verifizierung bei jeder ANMELDUNG ist unnötig
Verifizierung bei jeder ANMELDUNG ist unnötig und nervig. Können Sie endlich damit aufhören.
Ich tippe jedes Mal auf verifiziert bleiben und trotzdem wiederholt sich das Verfahren immer wieder941st ranked -
Loss Of Newsletters
I subscribe to a number of newsletters and they have not been showing up in my Inbox. There are two Newsletters in particular that I have received on Saturday that I have not received in at least 1 month. I have contacted the Newsletter publisher and they say they are being sent to my AOL email address. I checked my Spam list and the publisher's email are not amongst them. Why is AOL deleting them instead of passing them on to me?
650th ranked -
Go Back to classic!
I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.
15th ranked -
Contacts Missing
My contact list has disappeared from my account. I have years of colleagues, family and friends I can no longer contact. Message says NO CONTACTS AVAILABLE. When I try to restore contacts, another message says, RESTORE NOT WORKING. TRY AGAIN LATER. Have called tech support twice in 3 days and had no solution.
650th ranked -
How to save/keep writing email font and size settings?
After selecting the desired text font and size for writing emails, they are NOT saved...
650th ranked
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