AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1140 results found
-
downloading
downloading documents has slowed down, and at times does not function
554th ranked -
sort
SORT BY SENDER!! How long are you/AOL going to "gather feedback" before you CHANGE THE SORT/FILTER OPTION BACK TO WHAT WORKED FOR US??
554th ranked -
Why Can I Not Get Into My Email Inbox
Now Your New Look Locks Me Up On The News Page, I have My settings set to open my inbox when i open my email and Login To Go Strait To My Inbox and not the news page.
WHY WHY WHY Is This New Setup Locking Me Out, when i click on email it open a new browser still stuck on the news page!!!!!554th ranked -
I have blocked all email except my contacts but spam is still getting through fix this please or else ive done with AOL
I have blocked all email except my contacts but SPAM is getting through fix this please or ive finished with AOL
554th ranked -
554th ranked
-
How can I go back to the older AOL Mail?
I don't like the new one.
It takes way too long to delete trash or spam.
And I just don't like it. The Older Aol was working just fine!554th ranked -
Stop the STUPID verification code ****
Stop the STUPID verification code ****
554th ranked -
You refuse to show me my email, only your stupid AOL news! Fix it!
You refuse to show me my email, only your stupid AOL news! Fix it!
554th ranked -
stop putting Informed Delivery in SPAM, now I don't receive it at all after marking NOT SPAM
STOP marking Informed Delivery as SPAM. I marked it 'NOT SPAM' and a week after reporting to you and Postmaster, I still am not receiving any Informed Delivery in my emails. Second time you did this. This is your problem, not USPS!
201st ranked -
you put my old mail in the spam folder
you put my old mail in the spam folder please fix
394th ranked -
********* and your bogus SECURITY CONCERNS
********* and your bogus SECURITY CONCERNS
318th ranked -
I DO NOT WANT TO SEE POLITICAL ADDS EVERY TIME I CLOSE AN EMAIL! I pay for AOL only because I have had it for so long. close to quitting..
I DO NOT WANT TO SEE POLITICAL ADDS EVERY TIME I CLOSE AN EMAIL! I pay for AOL only because I have had it for so long. close to quitting.
554th ranked -
Talk to people first
I have been charged for years for free email. I never had a conversation with anyone at any time about being charged. I was a FIOS customer keeping a free email account. If I hadn't closed the card I would have never known that I was being charged $41/mo for free email. You are supposed to notify people before dinging their account. I may sue.
554th ranked -
spam folder
I can not put the junk mail I get and block it anymore and I get at least 20 to 30 spam email every day. I need you guys to block anything that goes into the spam folder.
908th ranked -
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
Why does my home city and zip keep changing to some place else. Then I get alerts that someone else is using my logon.
318th ranked -
Who set a limit of only 1,000 spams that could be blocked?
I know to view the raw message, do a search for the IP address, find the location and carrier and there is usually an "abuse" email which you can use to report the spammer. I believe I was up to almost 100 per day and I cut it down considerably. Now a huge site has been hacked with millions of emails and I was one of them. The spammers have been returning with many from fr which I believe is France. It is very time consuming to go through so many steps. Can't you do anything to help us? Thank…
554th ranked -
AOL MAIL KEEPS FREEZING! AOL IS TRYING TO LOAD VIDEOS DURING MAIL. IT'S CAUSING THE MAIL TO FREEZE. I HAVE TO RELOAD MAIL OVER AND OVER
AOL is putting videos on mail that do not load properly. They cause mail to freeze. It is making AOL mail worthless. Please stop these awful videos.
554th ranked -
Why are Financial Institutions emails being blocked
I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.
554th ranked -
Please do not require a cell phone to have an account.
I was about to create a new AOL Mail account. Only, I do not have a cell phone to receive a code. Each time I open the existing email account, the system asks me for a cell phone number. I only access the email through a computer.
554th ranked -
bad to worse
blocking me from using e-mail is not a value. I pay $ 10. mo. for email now I cant open that because it's loop loop, you just don't get any thing right.
people who code your program need to use it. your help line back logged
50 min. say's it all.554th ranked
- Don't see your idea?