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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1104 results found

  1. Remove that top-line ad in email inbox list.

    The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?

    26th ranked

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  2. No Facebook Account

    Many netizens avoid social media accounts, such as Facebook. AOL support representatives should work with AOL.mail users within the AOL domain with already registered and known AOL email addresses. Posting an AOL email address on Facebook is not possible without a Facebook Account. Please reconsider and modify your request.

    886th ranked

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  3. THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME

    TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD

    886th ranked

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  4. case number: 24454430

    case number: 24454430

    member has been saving a composed mail and after she saved it, some contents of the mail she composed was not showing anymore. only the first line of the mail she composed was showing. during the session ts;

    1. used a different browser ( from edge to google )
    2. cleared cached and cookies
    3. refreshed the computer
    4. changed the viewing settings into unified
    5. used incognito window and opened the mail ( same results)
    6. checked the highlighted colors from white to black ( same results )
    7. log out and log back in after clearing the cache and browsing history of…
    886th ranked

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  5. VERY BIASED

    STOP YOUR BIAS AGAINST CONSERVATIVES, THE RIGHT, VERY TIRED OF ALL THE B.S!

    886th ranked

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  6. 886th ranked

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  7. stop stringing emails .. I lose emails iin the process

    Although stringing together prior sent and received emails together with same posters, the process produces redundant messages and ones I want get lost in long strings . how do I stop this from happening?

    886th ranked

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  8. 886th ranked

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  9. SENT mail to be sorted by sender

    Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!

    886th ranked

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  10. 886th ranked

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  11. Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.

    Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.

    Hi Ash,

    Thank you for your reply.

    As we mentioned previously, we investigated the issue and the system is working as designed.

    Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.

    Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.

    580th ranked

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  12. You make it so **** hard to find the settings place to change my AOL password!

    Add password change to the settings. Who gives a **** about the graphic theme?

    886th ranked

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  13. block by domain

    @evereve.com is sending spam EVERY FREAKIN DAY, but I can only block the individual sender. WAKE UP!

    103rd ranked

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  14. I keep getting message you are closing my email. I have not sent any spam but it says i have

    scan emails with this kind of information in it and destroy it before we have to read it

    886th ranked

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  15. 886th ranked

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  16. This is so frustrating, I cannot send an email at all. The ads are linked to our email so we are spammed immediately. Go back to basic email

    Go back to basics and stop competing with other news services. Also, stop selling our information! These unsolicited ads are annoying and waste my time deleting over 100 a day!!

    886th ranked

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  17. Pleawse see below relating to contacts

    Listed contacts do not come up automatically, but "related contacts" who are totally unfamiliar to me pop up automatically all the time.
    Please correct automatiuc pasting of people on the contact list and get rid of the "related contact" option.

    886th ranked

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  18. Leave email format alone!

    Go back to the old email format. I will decide how to organize the incoming mail IF I want to. I don’t need anyone else doing it for me!

    886th ranked

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  19. open emails side by side NOT TABS

    I need to be able to open emails side by side NOT TABS. Bring back the classic styling.

    886th ranked

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  20. No Way to Remove Top Contacts that are Suggested

    I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.

    It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…

    580th ranked

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