Skip to content

AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1400 results found

  1. now I have 'ads' that are in the middle of my inbox list of emails? How can I delete that? It's super annoying!

    Remove the irritating 'ads' that look like an email in the inbox. It was bad enough there was always one on top but now they are every 10 or so in the list! This is ridiculous! I used to admire AOL for their stand on free email with few ads, but now it's just poisoned. I put up with ads on the side, because it's a free service, but this is now too much.

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Stop putting mail from USPS in Spam along with the other 100 I get every day!

    Stop putting mail from USPS in Spam along with the other 200 i receive every day. Pathetic.

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. FIX IT!! CHANGE IT!! UNLIMITED BLOCKING!!!!

    CHANGE TO UNLIMITED BLOCKING ON SPAM MAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. What is going on with the ads?

    I've started getting ads in my daily e-mail list that are in the middle or bottom of the list. I have one from 6/15 that is at the bottom of the list for that day and I can't get rid of it. It needs to be fixed.

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I am unable to use my Windows emoji on the "body" of my AOL emails.It will work on the "Subject" line. It also works on gmail. Help pls

    I am unable to use my Windows emoji on the "body" of my AOL emails. It will work on the "Subject" line. It also works on gmail. Help please!

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. UNLIMITED!! UNLIMITED!! UNLIMITED!!

    CHANGE TO UNLIMITED BLOCKING OF SPAM MAIL!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. this is from Rewrite

    this is test from Rewrite

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. EVERY DAY!!!!!!!!!!!!!!!!!!!

    FIX IT!!!!!!!!!!! CHANGE IT!!!!!!!!!!!!!!!!!!!!!

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. I need back the sound: You got mail when i go to my Inbox.

    I have read evrything but I still can not ge back the original sound: You got mail.

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. AOL Help

    I have invested in online protection to the tune of 14.00 a month. Sense then, I am seeing changes that I hate, it takes forever and a day to get verifications from mostly used merchants, or I don't get them at all. What is going on guys???

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. all my new mails are going into the recently deleted folder. why?

    all my new mail is going directly m the recently deleted folder and ot new mail. New mail folder is empty? Why

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!


  12. JUST CHANGE IT!!!!!!!!!!!!!!

    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Follow up when you say you will

    Waiting over a month for support to contact me

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Expéditeur bloqué mais je continue à recevoir ces mails de demande de rançon

    J'ai déjà reçu une 10 de mails du même expéditeur qui me réclame une rançon, je l'ai bloqué mais je continue à les recevoir, pourquoi aucun signalement n'est fait, vous devez bien avoir des liens avec google pour faire un signalement, le mail qui me harcèle est ;
    johngreen67947@gmail.com

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. FIX IT!!!!!!!!!!!!!!!!!!!!!!!

    UNLIMITED BLOCKING!!!!!!!!

    CHANGE IT!!!!!!!!!!!!!!!!!!

    FIX IT!!!!!!!!!!!!!!!!!!

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. 957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. GET TO IT!!!!!!!

    IF SPAM SENDERS CAN HAVE UNLIMITED E-MAIL ADDRESSES, WE CAN HAVE UNLIMITED BLOCKING!!!!!!!!!!!!! FIX IT AND GIVE US UNLIMITED BLOCKING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. FIX IT!!

    UNLIMITED BLOCKING!!!!!

    EVERY DAY UNTIL YOU FIX IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Remove check mark from stay signed in box on account sign in page

    I see that you have put the check mark in the 'stay signed in' box on the account sign in page again. I do not want to stay signed in and I find it more than a little disturbing that you want to try to trick me into it. I take my online security seriously and would expect you to do the same. Why would you want me to stay signed in anyway? What's in it for you?

    50th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Return to Basic !

    How do I Return to Basic ? I got a Cust Svc woman in the Philippines [I asked} who didn't have a clue ! PLEASE !

    957th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Mail Norrin

Categories