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AOL Mail Norrin



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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1343 results found

  1. Ability to set recurring calendar entries

    Calendar is terrible for appointments--no ability to make recurring like Outlook provides

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  2. STOP CHANGING THE SORTING OPTIONS FOR EMAL. I USE BOTH SORT BY SENDER AND SORT BY SUBJECT.

    STOP CHANGING THE SORTING OPTIONS FOR EMAL. I USE BOTH SORT BY SENDER AND SORT BY SUBJECT.

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  3. Totally STOP asking for two-factor authentication when logging on.

    Around mid-April, when logging on, AOL Mail started placing a telephone call and asking for the 6-digit code from the automated message. We turned off "two-factor authentication" in Security Settings, but it still happens. There needs to be a way to totally disable this behavior, so that only an e-mail address and password is needed.

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  4. 936th ranked

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  5. I don't have the Block senders option on my AOL email. When I Click on security and privacy I can't block anyone.

    I don't have the Block senders option on my AOL email. When I Click on security and privacy I can't block anyone.

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  6. I cannot see the send button

    The email view has changed so that the SEND, and other buttons beside it, cannot be seen.

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  7. stop autofill of e mail address

    stop autofill of e mali addresses from happening with AOL! and I am paying for these services! How can I delete? Its not even a contact in my List, so I cant delete it! Please advise.

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  8. 936th ranked

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  9. Blocked addresses continue to show up! Old mail and New mail are useless. My old mail has current and new mail has old. ????

    Blocked addresses continue to show up!
    Old mail and New mail are useless. My old mail has current and new mail has old. ????
    Before you start something new, run some testing to see how other things are affected.

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  10. Pop up that shows an e-mail was deleted

    When I select e-mails to be deleted, a box pops up on top saying I have selected X amount of e-mails to delete. In doing so, it blocks my "Delete" button so rather than just clicking "Delete" I have to X out the little pop up before I can actually delete it. Why does that pop up box come up blocking ones next options? That is a very poor design. That should either be removed completely (I don't need to be told how many items I selected to delete) or it should pop up on another portion of the screen…

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  11. I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.

    I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.

    638th ranked

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  12. I don't have the Block senders option on my AOL email. When Click on security and privacy I can't block anyone.

    I need to be able to block senders on my main AOL account. I don't have the option. My other screen names have it but not my primary.

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  13. "Clean your mailbox"

    Hi, It would be helpful to be able to select an entire year as a choice with "Clean your mailbox."

    376th ranked

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  14. do away with the need to get a code

    please stop the having to get a code for my emails it takes to long

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  15. icon colors

    The recent color change of the AOL icon on my iPhone is terrible. Yellow & black is too harsh ... looks like some type of "warning image" not just a nice icon letting me know how to open my AOL app. Hope AOL will consider changing it back to that nice blue & white it always was prior to this change.

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  16. Remove check marks after reading

    When using check box(s) to mark multiple emails as "Read", remove the check mark after executing. If the check mark remains after reading and you decide to delete some other emails, the emails that you just marked as "Read" will also be deleted.

    936th ranked

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  17. I would appreciate attachment preview/viewing be available in AOL Windows application.

    I would appreciate attachment preview/viewing be available in AOL Windows application.

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  18. Delete Box Obstructs Actions--Revert to Former Display

    Recently AOL "improved" (or tried to) the mail experience by placing the dialogue pop up (delete confirmation) over the buttons needed to complete the action. Duh. Please revert to the former display.

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  19. HAVE YOUR FILTERS ACTUALLY WORK!!!

    HAVE FILTERS THAT ACTUALLY WORK. YOU GIVE THE OPTIONS TO USE THEM AND THEY DO ABSOLUTLY NOTHING

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  20. Re: AOL icon on yellow background

    I am joining the chorus in saying that the AOL icon on a yellow background is absolutely an eyesore, Why do you remove the blue colour which is good for eyesight to the yelloiw colur.

    There are things should concentrate on. Like putting and updating AOL DICTIONARY to accepting new and unfamiliar words, and keep showing them as mistakes each time one writes an email, e.g like Adamu Akateng which keep showing up as mistakes. Apart from spelling mistakes that AOL highlights, there is no grammer correction.

    Also AOL keeps saying that my email address is not recognised and it…

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