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← Customer Feedback for AOL



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

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1402 results found

  1. I do not mind advertisements; I do mind having spiders creeping all over my mail and other insects and creepy animals.Keep it People friendl

    Find a way to delete unwanted ads but keep ads

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  2. The pictures from ads don't show up in Google Chrome, just the wording!

    The pictures from ads don't show up, just the wording! I have to go to Safari to show the pictures.

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  3. WHY DID AOL ERASE ALL MY ACCOUNT, FILES, EMAIL, COMPAMY LETTERS & CONTACTS? FIX THIS NOW!!

    RETURN ALL MY AOL EMAILS, FILES, CONTACTS, WHY IS AOL NOT STANDING UP TO WHOMEVER IS HACKING AOL CUSTOMERS, RESTORE MY FILES, AFTER 20+ YEARS, NOW THIS????!!!!

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  4. It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!

    Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!

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    Gathering Feedback  ·  43 comments  ·  Admin →
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  5. Better controls to block filthy spam email

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  6. Inundated with spam emails even after blocking a crapton of them. Can't you improve the filtering or give us something to help out?!

    better spam filter/control

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  7. Email ads

    Get rid of these recent email ads!

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  8. see below

    Please let me know, over the past three days, more than half the profiles sent to me daily are "Profile not Available" This is new on My Laptop and compares to Match not allowing profiles to open when I am using my Apple cell phone. The laptop profiles, not available, is new.

    It makes me suspicious of the Match Agenda to keep me on the site and lessen my options, I am ready to cancel my subscription if not correct in 2 days.

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    2 comments  ·  Admin →
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  9. Let us delete blocked spam addresses in batches rather than one by one.

    Let us delete blocked spam addresses in batches rather than one by one.

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  10. hacking

    Get the hackers off our accounts when you said you were doing it. B.S.

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  11. Post emails real time

    Please refresh live time when getting emails for resetting passwords

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  12. Please do something about the number of spam mails sent daily. it is not unusual to get 30 or more in one day.

    367th ranked

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  13. Advertisements are OUT OF CONTROL IN AOL MAIL. I've been using AOL Mail since 1993 and its only gotten WORSE over time.

    I use the simplest basic AOL mail version. All I want is email. But now, The entire right side of my screen is ADs. Advertisements. And whats worse, they make NOISE. Suddenly out of nowhere it just starts making NOISE from the Ads, even though Im in other applications or other web pages and other tabs. And it gets worse, the ads DOUBLE UP, so TWO Of them are speaking at the same FK@#(* time, and it gets worse, they BUG out, and repeat, starting over and over again, and it gets worse, the entire charade LAGS my computer making…

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  14. Please stop screwing around with my mail. It's not getting better!

    Please stop screwing around with my mail. It's not getting better!

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  15. IF you limit the number of addresses a person can block, you need to STOP the spam emails

    IF you limit the number of addresses a person can block, you need to STOP the spam emails

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  16. auto respond to e-mail that contains link(s)

    the auto respond would state (we do not open or respond to e-mail(s) that contain link(s)

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  17. stop seeing appauling undergarment ads

    Don't want to see bras and underwear ads on my email site

    475th ranked

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  18. Stop using a secondary validation code before I can get into my e-mail

    If you think my e-mail needs more security (I don't). We can create a secondary password. to use after my first password. Requesting and getting a validation code on a cell phone is a pain.

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  19. Spam blocker totally useless.

    Spam blocker totally useless.

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  20. stop asking to put codes in, to log in.

    stop asking for codes to log in.

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