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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1041 results found

  1. Stop the spying censorship in the messaging for stories.

    Stop the spying censorship in the messaging for stories.

    560th ranked

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  2. access email saved on my pc without aol desktop gold

    An AOL user should be able to access their email saved on their pc without needing the AOL Desktop Gold software.

    405th ranked

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  3. LET US REVERT BACK TO THE OLD (BETTER) AOL.

    How long are you going to BLATANTLY IGNORE that your TOP complaints are all asking the same request....

    270th ranked

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  4. How to improve AOL email preferences options

    Dear AOL, I am unable to cancel or remove the top searched email in my AOL account. When I an in email and go to the top search bar under "email", I am unable to remove the top used emails I corresponded with. Alex at your help desk has been working on this for 1 hour and 20 minutes and exalted it to senior technician and they are having issues. Please see that something is amiss and the option to delete or remove is not coming up. Please help. Thanks you very much and Alex has been working very *******…

    855th ranked

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  5. PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

    PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.

    855th ranked

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  6. Hey AOL, did you get the message yet?

    Still awful. PLEASE just go back to what we all want or give us the option to use the old version. The new layout here doesn't take getting used to, it's just bad and wasn't necessary. @AOL, do better by going back to what already worked.

    14th ranked

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  7. Larger selection of fonts and font sizes.

    Larger selection of fonts and sizes of fonts!!!

    270th ranked

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    1 comment  ·  Admin →
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  8. 560th ranked

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  9. duck duck go

    Why isn't my duck duck go brower being used when I go on my aol account?

    560th ranked

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  10. PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!

    MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
    INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!

    560th ranked

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  11. Reply email is too far down the page rather than above the last communication as in other programs. Please fix it.

    Reply email should be at the top, above the last communication from the sender, like Outlook. Please fix it's very frustrating.

    855th ranked

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  12. No Way to Remove Top Contacts that are Suggested

    I spoke with tech support and looked all over the internet. It's confirmed there is no way to remove the top contacts that are suggest when using the search bar and next to the contacts list in mail.

    It's odd how this is not a topic listed here, yet this is such a simple fix. I have a suggested contact here, such as my ex gf, I prefer not to see when I use my email. That contact isn't even on my contacts list anymore, but it's still suggested. It's wild how there's no way to remove these contacts. Cleared…

    855th ranked

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  13. message layout

    put attachments on top of message

    51st ranked

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  14. AOL IS NOT HELPFUL AT ALL. THEY ARE NASTY! THE PEOPLE THEY HAVE WORKING THERE ARE HORRIBLE AND NO HELP AT ALL.

    I would try giving the few people who still use aol some actual help when you service is NOT functioning. I bet you guys do this on purpose in order to get your customers to pay money. Since we have had no support from aol we are working on recovering our emails and switching to Gmail. Good job aol.

    855th ranked

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  15. OPTION OF CLASSIC FORMAT

    Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.

    42nd ranked

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  16. deleted mail timelines are too short please expand

    deleted mail timelines are too short please expand

    855th ranked

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  17. SPAM

    I get certain emails all the time...and now, all of a sudden, and it's hit or miss, you're asking me if its save of not. If I've interacted with the sender before, especially for YEARS, stop asking me that stupid question. Sometime multiple times almost near each other.

    Certainly you have a way to figure out the algorithm, right? You're a tech company, right? Then I get emails that are obviously spam that end up in my in box.

    Get your act together please.

    212th ranked

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    1 comment  ·  Admin →
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  18. More steps to do the same thing is NOT an improvement.

    Having things on the bottom and the top is NOT convenient. Having to search instead of scrolling to find the folder to put your emails in is NOT faster or user friendly. Having the send button on the bottom stinks. I liked everything across the top, easy to see and use. This format is atrocious.

    17th ranked

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  19. please go back to the system you had 3 days ago

    go back 3days the new setup is lousy

    560th ranked

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    1 comment  ·  Admin →
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  20. 560th ranked

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